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Contributor I
November 19, 2024

Unable to connect to Alexa from Era 300

  • November 19, 2024
  • 13 replies
  • 420 views

Hello everyone,

 

I bought the Sonos Era 300, I follow all the instructions regarding the connection with Alexa but I cannot use it. I have a message that the Device is offline. Some settings may not be available.

I tested everything with no results. Multiple reconfigurations, re-enables of skills, changing location (the current is Greece) .

Do you have any suggestions?

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13 replies

MoPac
Headliner III
November 29, 2024

Sonos devices can include other manufacturers devices for grouped synchronised play.

 Not Echo devices.

UKMedia
November 29, 2024

Sonos devices can include other manufacturers devices for grouped synchronised play.

 Not Echo devices.

Lol ​@MoPac Ahh, you spotted my typo! 🤣🤣🤣

Remember: Sometimes Red Wine helps :)
MoPac
Headliner III
November 29, 2024

 Ahhhh… I see now.  Typos happen.

 One exception though for a connection with Echo devices.  WiiM will group with Echo.  My whole house at this time.  Maybe expand in the future.