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Contributor I
Nov 17, 2024 12:26 PM UTC

Every day I have to reset my speakers - sonos app shows music but no sound coming out

My Sonos system is up to date.  I play albums from Apple music.  I pause the music around 5 PM and the next morning when I go to restart play, the Sonos app shows music is playing my phone and nothing is coming out.  I unplug one of the speakers, the system loses the album I was playing and I have to regroup the dining and living room speakers again.  Once this is done, sound comes out.  Is there a permanent fix to this problem?

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7 replies

Senior Virtuoso
Nov 17, 2024 12:56 PM UTC

It may be worth setting allocated ip addresses for your Sonos devices. 

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UKMedia
Nov 17, 2024 1:34 PM UTC

As ​@nik9669a suggested, also please look at my post:

 

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Remember: Sometimes Red Wine helps :)
LucGAuthor
Contributor I
Nov 17, 2024 2:49 PM UTC

Thank you both but the Sonos speakers are already on static IPs.  So that is not the problem.

As I was reading your post my music stopped again but this time clicking on the next song in the album got it working again.

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UKMedia
Nov 17, 2024 3:23 PM UTC

Are you using a mesh network by any chance? I had issues with auto channel changing on my Google mesh network and got rid of it as a result.

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Remember: Sometimes Red Wine helps :)
Stanley_4
Grand Maestro
Nov 17, 2024 5:36 PM UTC

I've seen this with Amazon, changing to another stream and back was the only cure I found.

Happened with static IPs and a wired connection. Just not often enough to deal with a support call.

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Perplejo
Contributor I
Nov 28, 2024 10:09 PM UTC

Im with the issue, been weeks since a recently firmware update that I have not sound when playing with Apple Music from PC 🤷🏻‍♂️

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LucGAuthor
Contributor I
Nov 29, 2024 2:23 PM UTC

Im with the issue, been weeks since a recently firmware update that I have not sound when playing with Apple Music from PC 🤷🏻‍♂️

Well, it’s nice to know that I am not alone.

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