Spaces & Setups

Tried setting an alarm up on my SONOS one sl in my bedroom but when I go to select the music to go with the alarm there is nothing there. All the headings are there i.e. Sonos Radio, etc but when you select any of these headings there is nothing behind them...all missing any selectable content. Not sure why?? 

Comcast cable box requires the use of the ARC port.  It won’t work with a coaxial cable.  I’ve connected the Beam using the optical adapter but no sound comes out of the sound bar.  What’s the fix?

If I understand everything correctly I can connect my Beam with a Connect:Amp. Does it matter if this Connect:Amp is gen 1 or gen 2?I use the Beam via my TV (HDMI ARC) if that would matter.

Hi,2 days ago, I clicked on the Sonos 1 icon on my laptop (Windows 10) and I got a setup assistant menu displayed showing a list of languages. This menu was frozen i.e. I couldn’t select anything and then it all disappeared. The result is that it is now impossible to run Sonos on my laptop.  Anyone got an answer on this?

Hi - I would like to use the Sonos Ones/SLs as front speakers (so voice/commentary comes from there) and the Beam is positioned behind me in my setup. Currently, the Ones/SLs seem to have the rear audio coming out instead with the Beam outputting the front sound. Is this possible to reverse this with the app? If not, can this be a feature added to the app?

I successfully listen to Libby library audio books through Sonos.  Thank you.  When I stop, then start the book later, it starts at the beginning.   I tried syncing again and setting Libby bookmarks.   How to start a book where previously stopped through Sonos?

Does anyone know how I can get background nature sounds to play while doing guided meditation while using the Calm App on Sonos?  I can get background sounds to play while meditating when just using the app, but not when I’m listening on Sonos.  Any suggestions? 

Will I suffer some signal loss to my Sonos ARC by using optical instead of the required HDMI 2.1 cable from my Sony X950H? 

I am currently helping my parents design and plan their new home sound system. The house is currently under construction and the goal is to locate and wire all sound system devices before the walls are finished. I have a sonos system in my home which they really like for the wireless aspect but they also want the capability to connect a record and CD player into the entertainment system with a 3rd party receiver (where I play all my music from streaming services). The Sonos Brexit and pragmatic ways past itThe house will have surround speakers on 2 floors (basement and main floor). Each floor will have a TV with surround sound setup (I’m envisioning a Sonos soundbar and 2 Surround speakers per floor) and the house would ideally have one central receiver connected to the record player and CD player that is capable of playing music on either floor or whole house. There may also be a desire to add outdoor speakers down the road.I am looking for some assistance from someone with a little m

I have an Amp powering four KEF Ventura 6 speakers on my patio. All four speakers face outward away from the house covering a pool area and a patio.  The back of the house is about half a mile from a highway and I sometimes hear more road noise than I like so I run the speakers a lillte loud to drown out the road noise.Can I place a Move opposite the KEFs (facing the house) and group them together to create a more “immersive” sound so I could run the KEFs at a lower volume? Will there be a lag?

What is the best way to connect a Sonos Arc with the Pro-Ject T1 Phono SB Turntable?  I have no third party speakers.  I’d prefer not to buy a Sonos 5 at this time as I’d rather use my Arc exclusively.  Do I need to buy a Sonos Port to make this happen?  Is there anything I’m not considering?

I've just got a sonos move.  All was great until I tried to use voice assistant during playback, you know to change the volume etc!   Voice works fine until music is playing and then the sonos just doesn't pick up the prompt (alexa, or hey google).  Its the same if I'm using Alexa or Google VA and also however music is being played, e.g. Spotify or tunein etc.   Pause the music and it works fine again.

Will the gen 1 connect amp be compatible with the gen 3 sub and arc if used as the surrounds. Will it be compatible if used in a different room to link all together or will it need to be operated with just the s1 app. So I guess what I’m asking is can I still link together on the new app or not. 

Dear all, i have Sonos arc, sub and two Sonos one.when I watch content Dolby atmos on Netflix , the sound cut time to time for less than a second. i have a LG OLED tv and the sound setting it’s bistream and digital sound out : pass through. anyone got this issue or know how to solve the problem? thank you 

I have 2 passive speakers: https://www.thomann.de/gb/apart_mask2_w_white.htmImpedance: 8 ΩRated power: 50W Will these speakers work with the Connect:Amp? Because I read in the documentation:Your speaker’s power rating should be at least 75W for 8 Ohm speakers, and at least 150W for 4 Ohm speakers. Do not connect speakers rated at less than 4 Ohms. Are these speakers to “small” to be used with the Connect:Amp? And if yes: can they be connected with the newer Amp?

Hello, so I have the following equipment and would like to link it all up and get it all working with Sonos.  I currently have a turntable with preamp connected to a Sonos 5. I also have 3rd party in-ceiling speakers built into 3 rooms in my house. These all have their own volume controls per room. There is a single RCA wall plate to connect to all the ceiling speakers. (I have only just moved into the house so I don’t know if they require an amp yet or it could be hidden away somewhere?)How can I connect my turntable to the Sonos 5 and the ceiling speakers (or potentially amp for the ceiling speakers? And also have the ability to stream music (using the Sonos app) to the Sonos 5 and in-ceiling speakers?

I’m a bit confused, as I now have the new Amp I so thinking I could add it to HomeKit but it can’t find any sonos devices, what am I doing wrong.Frankly I would have thought sonos would have addressed this in S2 and added the code to scan.While I’m here which isn’t know often, what happened to Ryan S, I can see the normal gang are here which is great - sorry guys just don’t get the time to be on here but miss you all 

I have recently purchased a Sonos Arc and a new TV to go with it, the LG nanocell 91 with eArc. This all works fine and I get Dolby Atmos and 5.1 coming through the Arc from appropriate sources and it all sounds great. So far so happy!The problem is that around one time in 4 or 5 the Arc does not seem to be detected and the TV defaults to its internal speakers, there does not seem to be any consistency or pattern to when or why this happens at all. I am using the HDMI cable that came with the Arc and have tried a different high quality cable as well which makes no difference, I have also tried adjusting all potentially possible settings on the LG TV as well.Has any one else experienced this or even better found a way to fix it?Many thanks in advance!!

 This has not been resolved. Sonos, please don’t ignore this and do your job. Fix this.

Hi All, I recently purchased a Sonos Arc and have set it up with my 2 play 1 speakers as surrounds. My setup is as follows:- Sonos Arc- 2 x Sonos Play 1’s- LG C9 TV- AppleTV 4KI have set my TV settings to use HDMI pass through and eArc and Bitstream.I have purchased a new HDMI 2.1 certified cable (2m in length).when I listen to a Dolby ATMOS source the voice channel moves between the surrounds and the arc randomly! Almost as if it’s changing from ATMOS to stereo randomly every few seconds. It sounds terrible!This seems to be related to the Sonos Arc compatibility with the AppleTV? I don’t have this issue when I use Netflix on the WebOS on the LG C9 TV?What is going on? This isn’t what I paid $800 for a sound bar to experience?

I am eligible to upgrade products my Pay:1 and Play:5 (Gen 1).If I did this are old ones still usable and able to group with the new products?I understand they won’t be eligible for a further discount but am just concerned getting use from the speakers and making sure they function.  

I purchased a new Sonos move and one online for Christmas. They arrived after New Years- no issue.  However it will play but it won’t charge. It says 0% charge all the time but in the charger it will turn on and play.  Do I need to send it back?

My SONY TV only has one spare HDMI port.  This used to have a Google ChromeCast attached, which has had to be removed in order to plug in the BEAM.  How can I watch things from my MacBook on my TV now that I am unable to cast them?

Hi, is it possible to use two sonos fives in stereo connected together through an Ethernet cable while not being connected to a router(no router network available outside somewhere for example). And with the audio signal going through the line in on one of the speakers. Is this possible?

Does the Play:1 (Gen 1) connect to Sonos Beam for dual speaker set up?If I purchased another Play: 1 (Gen 1) will the two Play:1 and Sonos beam group correctly and have sound from all speakers?If I purchased the new One SL or One (Gen 2) are these compatible with the Beam and the Play 1(Gen 1) Thank you in advance!