Spaces & Setups

So, I've got the Arc and Sub, connected to a LG C9, and input via Apple Tv 4K. Just added two Ikea Symfonisk as rears, and it does work, somewhat.I get nice Atmos, full surround when the input ( as acording to the sonos app ) is 5.1, 7.1 and so on, but when the input is 2.0, I do get some muffeld sound from the rears.I know this is a "feature" when you are streaming audio to your system, but as far as I can see, it should not do so when recieving input from the Tv.Is this intended by sonos, and if so, can it be turned off in some hidden setting somewhere? 

HI EveryoneI am wishing to create a media wall similar to the ones in the picture attached, where my ARC is mounted in a housing above or below the TV.Searching through the forums and chats that have already been created there was much discussion about the up firing speakers in the arc and the distances that the ARC required around at each end and above and therefore its placementMany of the chats are over 6months old and SONOS community was wishing for updates as time progressed. I was wondering if there is any further comment or success stories of the ARC in a built in unit or whether people had tried this finding poor results Many thanks

Hi,  We are renovating our new house. We’re looking to install Sonos in ceiling speakers in 3 rooms. We would need 4 speakers in Kitchen/lounge also one in main bathroom and 1 in the main bedroom.I know i need an amp but unsure if i need 1 or 2. Could you advise me on what i need to do this please? Some questions:Do i need a wire from my wifi to the amp/amps? Do the amps have to be near or can i put them in the office or a cupboard? Can i plug 4 speakers into the 1 amp? Can i switch off one speaker/room and use the others or do i have to use them all together? I am planning on getting a sound bar for 2 tvs also, what wires do i need for this? And where from and too?  Do i need 1 or 2 Amps for 6 speakers and 2 sound bars What speaker wire is best to use? am i best buying the speakers etc from the Sonos website? Sorry for all the questions, I have no idea, my electrician is trying to convince me to buy £50 bluetooth speakers rather than Sonos, so he isn't helpful.I’d really appreciate so

Hi Folkscan someone kindly help me please?i was considering buying a gen 3sub, the reviews I read about the ARC playbar suggest that a sub may not be necessary as the bass response from the ARC is supposed to be very good, the question I ask is as followsi don’t have EARC on my Samsung tv only ARC hence I won’t be able to play in Atmos 😥what sound formats will the playbar be able to play using the ARC output from the tv?Many ThanksMartin 

Hi,Sure this will be an easy one, and thanks in advance for the info.…I recently bought a beam, 2 x ones (will get the sub soon) I have one “one” in the lounge, other on the kitchen bar, as open plan / linked rooms….I like hearing the TV whilst prepping dinner, but I am going to put the kitchen one in the lounge so the surround is being utilized and sounds better. But here’s the question…..I want to buy another “one” for the kitchen, but will I be able to listen / hear the TV output even though it won’t be part of the beam 5.1 surround set up? Thank you in advance.

Bonjour,J’aimerai pouvoir encore profiter de ma platine CD (j’ai l’ampli qui va avec si il est encore utile ?)Mais j’aimerai que le son sorte sur mes enceintes sonos (plusieurs “Sonos : 1” et “Sonos 1 SL”), quel est le sonos le mieux adapté : AMP ou PORT ?Merci d’avance pour votre aide

Did Sonos discontinue the background imags/screensaver on TVs? I used to have it on my beam but when I select that HDMI it doesn’t show anything amymore. Can you re-enable this setting somehow?

Hi, I would like report a bug with the way that Sonos devices handle HTTP Live Streaming URLs. I oversee the streaming for this radio station URL:https://stream.jpbgdigital.com/CJZN.m3u8 It includes 4 audio segments in the playlist, and uses this header to indicate that stream playback should begin from the very first segment:#EXT-X-START:TIME-OFFSET=0 However we’re hearing from listeners that Sonos devices are consistently starting the stream from the 2nd segment in the list and missing the first few seconds of audio. I’ve also been able to reproduce this on my Sonos One. There is more information on this header within the HLS RFC spec here:https://tools.ietf.org/html/rfc8216#page-36 I’m happy to do any testing to help facilitate a fix here. Thanks,Andrew

So, I’ve ripped out my very dated entertainment center builtin and and rebuilding it.  I’m strongly considering an Arc/Sub/Surrounds solution for cleanliness, and frankly, the cost is appealing.  However, I have an 18ft steeply angled ceiling.  Can Trueplay compensate for this?  My other option is to stick with an AVR receiver and install pendant speakers so I can normalize the height of left and right. Anyone using an Arc with angled ceilings?

I have a LG CX and what to mount it to my wall.  But I have a lot of questions?  I am using this mount fo LG https://www.vogels.com/en-us/c/thin-505-extrathin-fixed-tv-wall-mountI have read this:When wall-mounting, it is recommended to have a clearance of at least 5.5 inches between the TV and Arc. As per important safety information one of the lists states; Do not block any ventilation openings. Leave a recommended space of 4“ (10cm) around the unit.How high should I mount my LG to the wall? How high should I mount my arc? Which mount for ARC?  Should I get the mount that can extend 2 inches?  https://www.sanus.com/en_US/products/mounts/wssatm1/ or get the flat mount?  I want the arc to be as closed to wall as possible. Do I need a mount that has magnet? Once I get my TV Mounted, I should mount arc 4inch or 5.5 inch below TV?   it is recommended to have a clearance of at least 5.5 inches.  Any hints or suggestion would be great.Thank you!

Hi AllI Have a Sony Bravia and Sonos Home speaker setup.I have my own music that i like and listen to and have no particular interest in other types of music.So i don't want to pay Deezer Spotify Amazon etc etc for the privilege of listening to the music i already own….!I was using Google Play and this was working great then we were all forced in to YTM and now the Bravia does not show any of my playlists albums artists let alone plat anything so you can imagine how unimpressed i am !!There are no other apps that support upload of music (iBroadcast being the one exception but that does not have an Android compatible App at the mo..)So i'm thinking of setting up a very small NAS box (only need a single disk) The Music app on the Bravia detects the Beam and looks for a music library on its IP address (of which i dont have one right now) Can anyone recommend something that works is compact, small (1-2 drive bays) and relatively inexpensive !!Does this plug directly in to the back of the B

Possiedo due casse Symfonisk Ikea Sonos in configurazione stereo, ho ordinato un Sonos Sub 3^gen. Se acquistassi un televisore Samsung o LG compatibili Airplay 2, utilizzando le App del televisore quali Now Tv, Netflix, Amazon, Apple tv, etc. posso trasmettere il suono (senza aggiungere altri dispositivi tipo soundbar beam che tramite il cavo hdmi arc potrebbe farlo) al mio impianto Sonos. I televisori con Airplay 2 “a bordo” sono in grado di trasmettere l’audio o possono solo ricevere con Airplay ?

Hi i have a requestas a userI wish to move my sub from one room to another without losing the settings I made for it in the first placeso I do not have to set it up the sub level every time i move it to another room.Background:our Living room is big I have a soundbar where my sub normally is connected to, but when i want to hear Music i normally move the sub to my 2 play5s. I do this a lot and i found that it could be nice i there where an option where my first settings for the sub was remembered(make it optional) hope you understand my request Else feel free ti contact me.     

I have a wonderful pair of Play 5 gen 2’s with the Sub…...I would like to add “one” Play 5 for a rear chanel ambient effect,but obviously,it would have to be the Gen 3….Is this doable? Thanks

Hello, we moved to new home .. we really like music and sound lover’s… I really need help to move to Sonos system... 3 rooms with tv1 smaller lounge in the family area 1 biggest living room plus kitchen 1 small balcony 1 really bigger balcony 3 bathrooms small/ small / medium pleas how do I make layout for it? thanks  

Hello all, is there any way to confirm a ZP90 is still functional (and not been used for Upgrade and bricked) before purchase?.

Hi all, Wonder if you can give me some advice please. I'm thinking of buying a turntable to play all of my old vinyl and I want it to work with my current Sonos setup. Everything that I've read suggests that it needs to be a cable connection between the turntable and speaker. Provided I buy a WiFi enabled turntable, can I connect via WiFi to the speaker? Many thanks 😀

I have my system updates set to “update automatically” and in the 2 hour morning window. Will I be notified when an update has been applied to my system? Am I better to check for updates manually?

Hi, I am aware that there are multiple Samsung remote issues on these forums, but I believe mine may be distinct. Last night, my Beam suddenly stopped working w/ the Samsung TV. After factory resetting the beam, unplugging the TV for 60 seconds, and then setting everything up anew, it is working again. However, starting tonight, my remote (similar to the one pictured here) won’t control the TV volume (though the Sonos app will). This had worked fine for months and even did last night after I redid the setup. What’s especially strange is that when I hit volume up/down/mute on the remote, the normal popup that an “HDMI” volume change is underway pops up on the screen, so it is receiving some command, the volume just never changes. Any ideas? Thank you for your help.

When I run the Spotify application on my Windows 10 laptop it (almost) never finds my Sonos speakers. When I start the Spotify app on my Android or Apple phone it immediately shows all available devices. When I start the Sonos app on my laptop it also finds the Sonos speakers within a second. All my devices are on the same wifi network and same vlan. The problem seems to be in the Spotify Windows client. Or is it something in the Sonos system?

I have successfully added the mixcloud music service to Sonos.How do I play a mixcloud live stream?If I follow a mixcloud user, I can see them in the Sonos App:Mixcloud > My Profile > Following > {mixcloud user} > StreamHowever, all I see is ‘No selections are available’Is mixcloud live stream supported in the Sonos Mixcloud Music Service? 

I’ve tried Google Music, Youtube Music, and Spotify.What is the best music vendor to use on Sonos so I don’t have to worry if someone else is listening to music in another room?

Is it possible to set up a turntable wirelessly/bluetooth to the Amp?

Sonos newbie here. So I have a Pro-Ject Debut Carbon turntable and a preamp that I would like to set up with a pair of Fives for stereo sound. Is it possible to hardwire both or do I just use a rca to 3.5mm to one of the Fives and then couple the 2nd Five using the software?  Greatul for any advice here!   

Hello everyone, I am having an issue that I believe is related to an iphone. My wife's iphone 8 was working fine with our Sonos network until it decided to not work. The app and said there were no Sonos items on the network. At that point I uninstalled the app, restarted the phone, restarted the router, power cycled speakers, etc.So now we cant even login in the app on one of our devices because it cant see any Sonos devices on the network.My iphone 8 plus is still able to connect, and my daughters iphone 7 both connect fine, we can see all the speaks, connect and link them together in a group.All iphones are running ios 14.3, and the Sonos apps have all been updated to current. The ios sonos app we are using is Sonos 12.2.2the router is a Google Nest mesh network. The Google Home app is version 2.32.11 no idea about hardware version or whatnot. Anyone have a problem aimilar to this?