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Tpkeenan34
Contributor I
February 28, 2021
Answered

Beam TV Background Imagery - Gone

Did Sonos discontinue the background imags/screensaver on TVs? I used to have it on my beam but when I select that HDMI it doesn’t show anything amymore. Can you re-enable this setting somehow?

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Corry P
Corry PAnswer
Sonos Staff
March 1, 2021

Hi @Tpkeenan34 

Welcome to the Sonos Community!

Did Sonos discontinue the background imags/screensaver on TVs? I used to have it on my beam but when I select that HDMI it doesn’t show anything amymore. Can you re-enable this setting somehow?

We did not. I recommend you switch your Beam and TV off at the power (or unplug) for 30 seconds, then switch back on. That should clear up any issue. If it doesn’t, please double check your HDMI connections.

 

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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3 replies

Corry P
Corry PAnswer
Sonos Staff
March 1, 2021

Hi @Tpkeenan34 

Welcome to the Sonos Community!

Did Sonos discontinue the background imags/screensaver on TVs? I used to have it on my beam but when I select that HDMI it doesn’t show anything amymore. Can you re-enable this setting somehow?

We did not. I recommend you switch your Beam and TV off at the power (or unplug) for 30 seconds, then switch back on. That should clear up any issue. If it doesn’t, please double check your HDMI connections.

 

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
controlav
controlav
Lead Maestro
March 1, 2021

Are you using the hack/patch for Samsung compatibility? I believe that disables this feature.

When/if Samsung fix their HDMI implementation I assume the current hack/patch will be retired, and this feature will likely return for you.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Corry P
Corry P
Sonos Staff
March 1, 2021

Are you using the hack/patch for Samsung compatibility? I believe that disables this feature.

When/if Samsung fix their HDMI implementation I assume the current hack/patch will be retired, and this feature will likely return for you.

Good thinking, @controlav, - I thought the same at first, but that patch is only applied to Arcs, not to Beams.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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