Spaces & Setups

Hello Everyone,Once again I think my Sonos expectations were incorrect and I did not do the research. I got a Sonos Sub (gen 3) today and realized that it will probably not pair up with my Sonos Connect.In my Livingroom I have the Connect patched into an Onkyo Receiver/Amp with a set of Wharfedale Diamond (WD) speakers.I wanted the Sub to mirror what was being streamed in or out of the Connect so that the sub would back up those WDs that are in the living room (TV/Music etc.).I have a Play 5 in one bedroom, a Five in another bedroom, a Move (useless here) in another room and a Boost (also useless here that I bought years ago).I grabbed the 5s and brought them into the living room to hear this Sub, but that is not the ideal setup. Linking the Sub to the 5s (that are in other rooms) is also not the ideal setup (Playing three dimensional volume/level adjustments etc.).To be honest I am not sure that the 5s need the Sub unless you get to very-very high volumes (to do the heavy bass lifting

Looking back in the support threads, it looks like its been about 7 years since people first asked for TuneIn to be enabled with login support like all the other services so we can enable playlists and Premium service.  Sonos clearly already has a partnership with TuneIn.  I’m curious about the level of effort to get this implemented.  

Hi Sonos Community!I have a bar with two tv’s and one Sonos amp connected to in-ceiling speakers. I would like the ability to choose either tv for audio playback via ARC to the Sonos amp. Is there an HDMI switch available that I can use to achieve this function? Right now I have one tv connected straight to the Sonos amp and the other tv uses it’s built in speakers.

can the amp drive 2 6.8 ohm speakers?jpc

Hi everyone, I am new to Sonos and Dolby Atmos. I have a LG CX TV which features eARC and I ma using a Roku Ultra (2020) addition to stream. My Sonos Arc is connected to HDM2 (eARC) and my Roku is connected to HDMI4. For the TV the options for Digital Audio out are: PCM / Auto / Pass ThroughFor the Roku options are: Auto detect / Auto Pass through / or a bunch of specific options like PCM, Dolby Digital, etc… Originally I had the TV setup to Auto and the Roku Auto detect. When I did this, the Sonos said everything is Dolby Atmos which it obviously is not. When I selected pass through on both, it seemed to pick the right audio based on what it was. Also the volume was a lot lower. My question is. Is the auto setting better? Obviously the Roku is trying to convert everything to sounds like Atmos but I am not sure it is actually correct. What do you guys recommend?

I can’t choose my individual sonos speakers for airplay. It has them and Apple TV bundled together. This only happens on my iPhone 

Hello - I recognize there’s been some discussion about this here, but not recently. I am favoring the purchase of a 2020 Samsung Frame TV. But, have seen quite a bit of discussion about audio / sync issues with this particular TV (and other Samsungs). I am wondering if there are any folks who can cite clean, issue-free audio using a playbar The Samsung frame. Thanks in advance!

I’ve read through a similar thread that has since been closed and I don’t feel that it was thoroughly handled.We are diplomats that move every few years and it has been a bit of a challenge setting up our Sonos each time. We have purchased Sonos products in Canada, Europe, Uk and Japan and are now moving to Zimbabwe.Canada and Japan use the same power cable, Europe has their own and Zimbabwe and the UK use the same power cable. The trouble is, when you move to a country that doesn’t have Sonos support, you are left without functioning speakers. In theory, if you can get to a local Sonos dealer, you can order the appropriate power cable for your speaker and just swap it out (don’t need to worry about the voltage requirements). We did this for some of our N. American and European speakers.Now that I’m moving to Zim, I need the G type power cable used in the UK. I’ve contacted Sonos to see if I can order them and have them sent to my Japanese address before we leave as I think that will b

Can anyone please share with me what was changed with the S2 App update that was issued on 3/12/21? Thanks in advance.

Hi, I have a Sony Bluetooth turntable and wondering if  connected  by BT to a Sonos Roam, I can then share the turntable music with paired Sonos speakers in the same and other grouped rooms with Sonos speakers .Appreciate any advice.Ian   

I recently bought an IKEA speaker for a rental house. I am trying to set it up using a new SONOS account I created for the rental with a different email address to my home account (which is the one I am using now). The App keeps telling me that the verification email has been sent but I have not received it. I have tried multiple times and double (and triple!) checked the email address to make sure it is correct. I have also checked both my SPAM and Junk email folders. I have also tried to set it up with a (second)  separate email address but without success (ie, same problem). The account I am using to send this question is my home account, which has a different email address and is quite separate to the rental. Please help me. It is very frustrating.

Just bought a new home, they’ve previously had 4 in ceiling Sonos speakers installed. 2 in the living room and 2 in the kitchen which they’ve left. The overall setup from the previous owners was an amp, play bar, sub and ceiling speakers. I am now looking at my own setup, incorporating the ceiling speakers and looking for an understanding.  if I was to replicate the previous system, buying a playbar, sub and amp. Could I wire all of these to one amp? (playbar, sub and four ceiling speakers). Or would I need two amps to power all rooms? To have audio in different rooms I.e. tv audio in the living room, but then different audio in the kitchen I presume another amp would be needed? If I want music to play throughout the ceiling speakers and sub could the tv then play separate?  thanks in advance      

So I have a Beam connected to my PC and the sub connected via app. I want to add another Beam in the same room connected to my TV and have it also use the sub. Is this possible? Will audio come out of both Beams or just the connected device?

I have a new Pro-Ject T1 Phono SB Turntable (with pre amp) with the RCA connecters into the line in on the Sonos Amp. In the house I also have two pairs of Five speakers and three Play:1’s.There are no wired speakers coming off of the Amp. The goal was to play records and have the music picked up on any of the speakers in the Sonos network.The Amp settings areSource Level 10 (high)Autoplay OffMy issue is that all I hear is heavy static when I set the audio to Line In and then at the highest Source Level and max volume I can hear a little bit of the audio.Any help is appreciated. Thanks!

My Sonos Move won’t power on.  I’ve had it for about 18 months.  When I place it on the charger, the orange “I’m charging” light on the front of the speaker comes on for a few seconds, and then goes off.  No other lights come on, and it does not respond to any button.  I called Sonos support and they said that the would send me a new unit - I just had to fill out the email form they would send me.  However, the email form says that because it’s out of warrantee, they’re going to charge me about 80% of the cost of a new one,  So now, before I throw it in the garbage or salvage it for parts, I’m wondering if the battery is dead and needs to be replaced.  How can I tell if the battery needs to be replaced?

Hi, I have recently swapped an old 5.1 system out with the Sonos Arc.  The 5.1 system had all components connected into the A/V receiver with one HDMI from the receiver to the TV (Sony Bravia KD49XE8005) and had absolutely no lip sync problems. I’ve now set up the Arc (via ARC) and, I thought, everything was still fine.  I had no lip sync issues on apple TV, PS4 and some Sky content.  Sonos Arc is connected via ARC (HDMI 3 in my TV’s case) with the Apple TV, PS4 and Sky Q box connected via other HDMI inputs.   However, I have identified a very specific issue with Sky Q.  When watching stereo content (i.e. non HD) I have no lip sync issues.  When watching UHD Atmos content (output via DD+), there are no lip sync issues.  However, when Sky Q outputs DD5.1 the audio and video go out of sync in the way that can’t be fixed (i.e. video is ahead of the audio). I have tried a power cycle and the issue still persists.  Additionally, when I set the Sky Q HDMI output to normal and it outputs

Is it possible to charge the Move with a portable battery pack like anker, mophie etc with the USB-C port?

Anyone want to buy all my Sonos speakers Cheap.  just over it 

I have 2 orders without a delivered date. I pay for it also.  what i need to do ? Regards manuel  

Not sure where else to ask this. If I am playing a radio station via TuneIn radio and then add another room or swap rooms, it cuts the feed and throws a commercial on. I understand when I am completely starting out in the morning that would happen but this is new to us. Kind of annoying to have it cut off what is playing and throw an add in there when all I am doing is adding/removing a room to the stream. Thanks.

Thinking of getting a Roam for a boat.  Does anyone use a portable wifi speaker on a boat.The wifi connection would be via a MiFi dongle as wifi in the Marinas is pretty rubbish. Any experience ?

Good morning, For over six years I have been creating playlists on the Sonos app via Napster. I now wish to leave Napster and transfer everything to TIDAL, still to be played on Sonos. It is only recently that I have realised that music on my Napster account on Sonos does not back up to my Napster account.   Sonos is not able to help me.  I find this quite poor.  I wonder if other users have had this issue and if there is a way to overcome it.   I use an iPad and iPhone. I do not have a computer.  Thank you.   

My Sonos move works great on both wi-fi and Bluetooth, except that when it is connected via wi-fi and I am watching or listening to something (on any platform: YouTube, streaming services, VLC, Spotify, QuickTime, etc.) and I hit pause, when I press play again the sound cuts out. This has happened on four different MacBooks, iPhones, iPad, etc. The only solution I have found is to manually go to audio controls on the device and change the audio output to the internal speaker, then switch back to Sonos. Then it works again. If I pause a movie a few times that means doing this every single time to get Sonos back.Is this meant to happen? It’s been like that since I got the speaker and I’ve kind of accepted it as a flaw. This does not happen on bluetooth; only wifi. 

I have 3 Sonos architecture ceiling speakers and one connect amp. I currently have it wired to just 2 of them right now but would like the amp to power all three speakers, I don't mind if they are different volume as they are in different rooms but was wondering if someone could direct me in how to safely wire this, thanks! 

Just a quick design exploration to simplify the app and give us quicker access to all volume controls at once, utilizing the swipe up feature.