Spaces & Setups

I have purchased a turntable and speaker 5 for my husband for Christmas do i need any additional leads or are these included 

Good afternoon,I’ve been working in AV-IT for a few years now, and the company i work for loves Sonos, as does our clients. I find that they’re great when they work. Unfortunately, because i work in networking I’m constantly having to deal with network loops on the network every time an update happens. Is there a way to prevent wifi from being enabled when updates are done?

Thinking of getting a Gen 3 Sub for Beam and have some questions before purchase please: I enjoy clean, accurate, punchy bass. Don't like boomy bass, shaking the walls and rattling chest. I also want to not make a lot of noise. If I keep the bass very very low or even at minus EQ would this be a waste of money? Will the added weight and impact of sub allow me to enjoy lower volumes more? Or on the contrary I would need to crank volume heigher when sub is added? I know Sub can be placed nearly anywhere, but what about on top a small plastic table? What about under it (legs on all four sides of sub). What about difference between placing sub in the ordinary fashion and putting it flat on floor? Thanks everyone.

Hi,Looking for a bit of help before making some purchases. I currently have a Sonos system set up in my house. I’m considering buying a google hub, a lenovo smart clock and an echo dot. I was wondering if I can use the speakers built into these devices as an extension of my Sonos sound system. The Lenovo smart clock will be in the bedroom, the dot in the guest room and the google hub in the kitchen. I’d like the ability to play my music through these speakers at the same time as the Sonos system. Is this possible?? Cheers,Gary

I’m moving out of my household and taking one of four Sonos products with me.Will resetting my Sonos app on my iPhone (so I can set-up a new system in the new location) have an impact on the other household members who will remain connected to the existing system through their own Sonos apps?

Hi, moved into a new build home already fitted with Sonos speakers in the kitchen/diner ceiling. Had a few issues with the app and unit, wouldn’t link etc, but the latest app seems to have sorted that. Problem I have now is when I play my dance music, and the volume and bass are ramped up, the speakers buzz and distort. My Wharfdale speakers never did this but I don’t have space for that system now, and also thought that Sonos might be equivalent in quality and tone. I listened to a set up system in Currys and was impressed with that so was looking forward to the system in my new place. Bit disappointed that I have to turn the bass and volume down to middle settings, and after 6 months of use, it’s no different. Any advice please? 

Hi everyone,I’m ready to pull the trigger on a surround set (arc + sub + One SL x2), however I’d like to be able to connect my turntable to the system (I’m currently using an old 2000s home theater for it so I would get rid of everything, speaker and cd player/receiver).My understanding after reading on this is that adding a Port to the mix would allow me to play my turntable on all Sonos speakers in the house (I have a symfonik in the kitchen), except for the two One SLs used for surround, is that the case?Is there a way to use the One SLs for surround in a movie situation and switch it to stereo for music situation?Just want to make sure I get it right before pulling the trigger. Thanks! 

I have a playbar and a beam, both connected to TVs. When moving from the living room to the bedroom, I need to switch the TV source for the whole system (I like all speakers playing the TV sound). This wasn’t an issue last year as the app allows to select which TV to use as source, but in recent app versions (S1 and S2) the apps crash (or display just a black dot) when going to the TV source selection.  Am I the only one who can’t believe that this issue hasn’t been fixed yet? Extremely frustrating for what’s supposed to be a premium audio system.  

Hello, my series one x is getting delivered tomorrow, I am currently using a one x hooked up to my playbar, there is audio lag when I hook up my playbar to my tv via optical cable and my one x is hooked up to the tv via hdmi, the lag is eliminated when I hook the playbar up to the xbox directly with the optical cable, but the series one x doesn't have an optical port, has anybody run into any issues like this or have any solutions?

Hello, below is the sony masterseries OLED that I have….A9G | MASTER Series | OLED | 4K Ultra HD | High Dynamic Range (HDR) | Smart TV (Android TV)XBR A9G Series I am extremely frustrated with this ARC and the voice/video syn, it is just not viewable, I need help or else I am going to have to return this product...I have researched this all over the forum but apparently it really depends on the TV you have...so here it is!!  Please help!!!!

I tried searching the existing posts without any clear information for my problem. goal: stream audio from Apple TV app such as YouTube tv over wireless to Sonos amp Setup:-ATV 4K connected to Samsung tv over hdmi (2 setups one atv connected over Ethernet other over wireless)-Sonos amp with speakers connected to internet router over Ethernet Sonos amp speakers works when I stream music from Sonos app or AirPlay youtubetv on iPhone on either Apple TV (current fw) Sonos appears as an audio out but when selected nothing is heard...

Hi guys, A few months ago, noticed the sound bar would not play sound for YouTube videos that were showing “dobly digital 1.0” in the system info section of the play bar.  Anyone noticed this?  For example:  anyone else with this issue on their sound bar? thanks guys.

Why is it so hard to connect a 3rd party sub to a Sonos surround system? Really strange that the Beam does not have an analog sub-out, or any other feature to connect a subwoofer?The Sonos sub is an overkill to a system with beam as the main component according to several reviewers:  So I really think there should be a way to connect a 3:rd party sub, at least by using  a Sonos connect. There can not be any technical challenges involved in sending the LFE part of the signal to a connect: Is there some kind of trick to achieve this? Or is there any hope that this might be added as a possibility by Sonos?  

Hi! Our Sonos soundsystem is always lagging in 2-3 seconds in the beginning of a song. It’s not lagging when we turn the TV On (it’s connected), But then we hear Music from the sonos app, it lags. What Can we do?

How do you get rid of the stinking setup cards in settings for the iOS Sonos app?  These pop up every time I open the Sonos app, and it doesn’t matter how many times I tap the “X” to close all of them.  I don’t have surrounds to connect in the three rooms it keeps popping up for, I don’t want to add a voice assistant, I don’t want to try Sonos Radio HD, etc…  I close them all, then they all pop up again the next time I go into settings.  What gives?  I looked through all the settings and couldn’t find anything about turning off these suggestions for things I don’t have or don’t want to try.  

Bonjour, Je souhaiterai changer mon système Home Cinema par une barre son Sonos, j’ai déjà 2 play 1 et 2 Move. Est ce que je peux me servir des Move pour faire du 5.1 avec la barre Beam ? MerciJuan

First of all, when you call for support and the wait is 45 minutes each time means that you aren’t the only one having problems; you just don’t hear about 90% of them because people don’t wanna waste their time typing up complaints.  I have personally spoken with 3 other people, none of which know each other and they all hate sonos and say it’s the worst product ever.Customer service reads from cue cards and never understand what I need. The instructions online… horribly written.  I was told that Sonos was perfect for syncing up music in multiple rooms for my event business. I have 2 separate 1 gig WiFi systems set up to support 15 TVs, 15 streaming devices, cameras, nests and WiFi, plus guest access ALL GOING at the SAME TIME. When I look at how much bandwidth is actually being used at any given time, it’s not even a 20%.  Problems:Every 10 to 30 minutes the speakers lose connection and stop playing. Takes anywhere from 5 minutes to 30 minutes to reconnect App goes gray and flashes… s

Hi, I just wondered why I can order a sub and arc separately, but cannot order a sub+arc bundle? I only have one trade up discount!! Thanks, Kristian

I currently have a a Move and I’m weighing adding a 2nd Move to create a stereo Pair. The other option is to buy a new Sonos 5. Any one have any experience on how these 2 setups would compare?  Thanks,  Paul 

So currently I already have a Sonos Move and it sounds amazing! But I'm wondering if I should buy another Move to make a stereo pair, is it actually worth another 400$? So I have 3 options for this situation: 1) I could buy another Move and use for different rooms when I don't need it. And whenever I have a party I can stereo pair them together. That would cost around 400$ more. 2) Because the current sonos move is still refundable, I can refund this one and then I could buy 2 Xtreme 2, which have comparable sounds. The Xtreme 2 is a little lighter, not as smart. That would cost around 600 - 400 = 200$ 3) Or if it's not worth it then I'll just keep the 1 sonos move. Please let me know your opinion about this. Thank you! 

I bought my move for the garden, mainly for the weatherproofing, but also for the battery, as I didn’t want to run new power lines.I find that the single move is great, but, compared to my old set of UE booms ( i can buy 4 booms for the same price), the sound is not as fulfilling. When you get sound from 3 directions or 4, it really is literally more immersive.But the booms cut out at times, Bluetooth vs wifi is not a contest, hence the move.But one move, does not sound anywhere as good as two booms with a mega boom.I use one mega boom for bass, and this, with another two booms, has a sound that I prefer.I wanted to know how two Moves paired would sound, does anyone have any experience?

I’d like to order the new sonos arc and pair it with my LG oled C8PUA.   it seems LG is not going to update these tvs to the eArc standard (bums).  What exactly does that mean?  Im i just throwing money away here?  I’d live to get a good solid Dolby atmos surround sound system going.  Will the experience be any good?  I’m not a super audiophile- but i do live a great sounding movie.  I mostly watch from Netflix/amazon.   thanks!

Dear all , i have noticed when I play Dolby atoms with Netflix with my system (Sonos arc, sub and two Sonos one) the sound cut for 1 second and that happens quick often. sonuoubhave any advice to fix this issue? thank you

"Choice Classic Rock".  This is fabulous listening.  Really well curated.  Listen for an hour and you'll be hooked if you have any interest in this genre.  Best categorized as deep.  Really deep. Incredible variety with lots of great familiar stuff too.  I don't think I've heard the same thing twice.  And the sound quality is quite good.  Give it a whirl.

Hi everyone,Recently purchased a Beam and two One SL's which I understand are rear speakers.My living room is pretty small so there aren't many ways I can position the rears. Attached is a photo. Could I just place them on the bookshelf beside each other? I don't know how far apart they have to stand. The shelf I am planning on placing them is more or less on ear height, a bit higher.Any input is appreciated!Cheers,PP