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Dolby Atmos

  • November 13, 2020
  • 8 replies
  • 221 views

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Dear all ,

 

i have noticed when I play Dolby atoms with Netflix with my system (Sonos arc, sub and two Sonos one) the sound cut for 1 second and that happens quick often.

 

sonuoubhave any advice to fix this issue?

 

thank you

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8 replies

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  • Author
  • Avid Contributor I
  • November 15, 2020

Anyone for help ? ;-)


controlav
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  • Lead Maestro
  • November 15, 2020

Sounds like you have a Samsung TV that needs a firmware upgrade, but hard to tell given the lack of information provided.


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  • Author
  • Avid Contributor I
  • November 15, 2020

Hi controlav,

 

i have a LG OLED C9

which informations do you need?


controlav
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  • Lead Maestro
  • November 15, 2020

Hi controlav,

 

i have a LG OLED C9

which informations do you need?

Make sure you have the latest firmware on the TV.


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  • Author
  • Avid Contributor I
  • November 15, 2020

I did , I have the last update on my tv


controlav
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  • Lead Maestro
  • November 15, 2020

I did , I have the last update on my tv


In that case I suggest you contact Samsung support and see what they can offer to help.


  • Contributor I
  • November 15, 2020

I did , I have the last update on my tv


In that case I suggest you contact Samsung support and see what they can offer to help.

I'm sure they'll be of great help 😂

Lg C9...Come on.


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  • Author
  • Avid Contributor I
  • November 16, 2020

Anyone for help? 
I did unplug the hdmi and the tv for a while and plug back…

i also notice when played Netflix on my Apple TV  I’m almost for some of the movie 100% volume up and is not that loud

but With amazon prime the volume it’s only 30% and already very loud .

some of you got this problem?

 

thank you