Spaces & Setups

I have a client who has been using the Playbar (connected to their TV via optical) and a Sonos ConnectAmp (side cabinet with no direct connection) that is connected to 2 wired speakers.Currently they are using the Sonos app to connect the “connection” between the 2 of them and playing TV audio streaming, but there’s a delay and it disconnects a lot.My question: With the network connection ports, is there a way to connect the Playbar directly/wired to the ConnectAmp and have them stream/sync together and allow for the TV volume to control the audio on all of them at once? They don’t want to be stuck to the app constantly just for volume control and it disconnecting.

I’ve just purchased a Roam. Great sound. Unfortunately, it tells me battery is low and to charge with an audible noise, at whatever time day or night! How do I turn this feature OFF please? Thanks

Apologies if this has been covered before Recently bought a LG TV (65NANO75)   Running the new LG WEB OS 6.0 software , and have linked up my soundbar via a optical cable and have two Sonos play ones as rear speakers and it works well , in fact even better than when linked to my 2009 Samsung TV My problem is i can’t get the LG remote control to work the volume control , lots of advice and videos on how to do this online but the screens i see are nothing like the screens and that is because of the new version of the software LG have introducedI can still adjust the volume using the Samsung remote My question is can someone advise on how to get the LG remote to work the volume Yes its a first world problem but its niggling me 

I have a set of mission lx-2 + speakers which are 6 ohm speakers with a minimum impedance of 3.5 ohms and a recommended amp power of 20 - 120 w. Also I have a pair of outdoor polk audio speakers that are 8 ohm. I would like to connect them with my sonos amp using a speaker switch which is a monoprice switch. I can’t seem to get a clear answer from  sonos or the folks at mission speakers so I thought I would ask the sonos community. First of all are my mission speakers a good match for the sonos amp and secondly is it ok to use a speaker switch with this set up (it’s very unlikely I would run both sets of speakers at the same time)

Current status. JBL Studio series bookshelf, and center, Sony amp , pro-ject turntable and a average pioneer receiver in a large bonus room  this room is used for music and tv watching, very casual.  I have a tv in living room with a sound bar /sub that is easily overwhelmed by the rooms large awkward size. 5 sonos ones scattered around house   on to the my question.  We are planning on downsizing and I won’t have a dedicated room for tv/music, the new area for tv/music will be a great room with living,kitchen and dining in one large area.  I want good sounding music and tv that I don’t have to keep asking wife “what’d they say?”options seem to be :A) Non-sonos sound bar (of quality that can handle room size) + sonos amp + current bookshelf speakers+ sonos sub with current Ones for musicB) Non-sonos sound bar + sonos amp +sonos sub +2 fives for music+leave ones scattered around houseC) sonos arc+sonos amp+ Sonos sub+ keep current bookshelf for music and ones scattered around houseOrany

Hello, Am I able to set up surround sound with 1 sonos One (2nd Gen) and the Sonos beam? Or will we need to purchase another Sonos One speaker? Any advice is welcome! J :)

I’ve been using the Amp for months with Wharfedale Diamond 8.2 and 9.2, both 6 Ohms speakers (each as 2.1 setup, not together).I just upgraded to a pair of Wharfedale EVO 4.1’s and they sound great with the Amp. However, they are 4 Ohms.Is the Amp comfortable with a pair of 4 Ohms?

I have a Play 5 in my office, thought I’d move my Play 1 (1st gen) into my office and pair them…. Support’s solution was to play them together, which sounds pretty good but not really what I, looking for.  Can I get a suggestion on which speaker(s) would be best to pair up with the existing Pair 5 for “optimum Sonos sound”  The space is a home office, 12’ X14’ 

HiI really like your architectural speaker pair. That mounting option is precisely what we are looking for. However, I’m not sure that we need to have a pair. Are these only available as a pair?Best wishesEdwin

Right now I don’t have the budget for the surround sound setup for the Apple TV (2x one sl, 1x arc), so just wanting to see if I can just use two roam speakers that are mostly used for spotify, with the Apple TV and have correct stereo reproduction in movies watched on Apple TV.

Hi,Is there a way to save Trueplay settings when moving sub from "My music setup" Ones + sub to "Movie setup" Beam + sub?It's unacceptable that the sub needs to be moved from setup to setup but that could be bearable if Trueplay settings would be saved when doing so. 

HiI have a couple of speakers that mean I have to use S1 controller app, can the new Roam be used with this or is it only S2 compatible 

From my notebook I could see Sonos arc accessible via network share.I see the following folders available:What coudl I do with them?? 

I have a project coming up Need Suggestion Zone 1 - 2 In Celling Speaker  Non Sonos Zone 2 - 2 In Celling Speaker - Non SonosZone 3 - Bang&olufsen A9 - Non Sonos Zone 4 - 2 Outdoor Speaker - Non SonosZone 5 - Bang&olufsen A6 - Non Sonos   If a have to create 5 Zones , then how many Sonos Port I have to use ? And do I required Sonos Amp also for In Celling Speakers ? And is it possible to use Bang&olufsen Products with Sonos Port , when Bang&olufsen products is self has an multiroom built in ??  Please Suggest  

What is the maximum length of HDMI cable I can use when connecting my TV to my Sonos amp which powers my in ceiling speakers? Is 10 metre ok?

Recently the TV volume output of my Arc + Surrounds has been way higher than my TV's volume control bar would indicate. It is such that when my TV volume is set to '1', it is actually pretty loud. Turning my TV one step down to '0' mutes the TV entirely. My TV volume goes up to 100. So now my TV goes from Mute to Loud to Very Loud to Apocalypse Loud.This is a recent issue and I don't know what has changed. In the past I used to set my TV volume between 10-13 for casual watching, and 15-20 when I wanted loud audio. Occasionally when I really wanted to piss off my neighbours or impress my friends, I'd crank it to 20-25. My Music and TV Surrounds are set to 0. My volume limitter is off. I just want the TV output bar to better reflect the volume, and give me a some wiggle room on the low level. Is there a way to calibrate this? Perhaps related- my turntable & Port audio has also been a lot LOWER recently. 

Hi everybodyi currently have a Sonos Beam hooked up to the optical out of my (old) Samsung TV (UE37C6530) as it doesn’t have an ARC HDMI socket..The TV supports Dolby Digital and outputs correctly in this format for programmes showing on the TV itself.The problem is for the other set top boxes that are connected to the TV via HDMI, in that the boxes are sending a Dolby signal but this does not pass through the TV so outputs via the optical cable are Stereo PCM in all cases (tinny to say the least). The only way to get ‘pure’ Dolby from the set top box to the Beam is by connecting it directly to the Beam using the digital optical output, which then means that my other stb’s aren’t connected to the Beam any more. I’ve  seen some old threads where people have used HDMI splitters etc which didn’t seem ideal. It seems like this is a known issue mainly affecting older Samsung TV’s, so I wondered if any forum members can recommend a working solution to get all of my HDMI devices to feed Dolby

Do the group/ swap functions work for stereo pair of Roams the same as single Roam?  I can’t seem to get to work.

Hi can someone pls share the serial numbers of the Sonos Five series. Gen 1, Gen 2, and Gen 3. For white and for Black.

Okay so I have 2 Sonos S1’s that I have setup in my kitchen as a stereo pair and it was working great I had them connected to WiFi and everything it was amazing and I was really pleased with it. But if the WiFi connection is for some reason stopped (either by someone Turing it off or power cuts) it will refuse to automatically reconnect and I have to go and reconnect them manually. And with multiple speakers in multiple rooms that’s quite a challenge! I run a few of my other songs speakers because I know the WiFi connection is quiet a challenge but surely there is a way to make it connect on its own?  I have attached the reconnect reminder but if this could be updated that would be amazing :). 

Hello, my Sonos One SL’s sound first became muffled after about the first 10 minutes of listening. That time, the sound became normal again after I did 3x factory reset.The next day, the sound became muffled again, and this time factory resets doesn’t fix the problem, and this problem exists across all streaming service and also airplay.Wifi connection shouldnt be a problem because my other sonos one SL in another room works fine.Please help.  

How do you power up the Roam from hibernation (deep sleep)?

Is there any technical difference in a second gen Connect (2015 date) and a S15 (2019 date)?  Thanks, Rich

Hello,  I have a Sonos Amp which I’d like to connect to my projector via an Amazon Fire stick type device. I wonder what would be the best set-up/method. Any advice would be greatly received. Currently I have it set up thus: Fire stick as HDMI input (Projector has only 1 HDMI input).Sonos amp (plus bookshelf speakers) connected via Coax through 3.5mm jack in back of projector. (Line in mode) Now this works most of the time when the Sonos app recognises the amp as line in mode. However, frequently the amp decides to switch to ‘TV’ mode and doesn’t play audio. I’m not sure why it decides to switch all of a sudden or how I can prevent it from switching from Line In mode. The projector doesn’t have ARC that I know of, and as mentioned only has one HDMI input, which the Fire Stick is connected into. Is there a way I can stop Sonos switching over to ‘TV’ mode sporadically, or is there a way that I can make the system work that when it does switch to TV I can get audio too? I’ve read about HD

Hi all, I currently have Apple Music, a ZP80 (that is hooked up to a record player and a cd player) and two Play Ones and I wanted to know what I would have to upgrade to have the following things work:- Being able to control Sonos from Apple Music (I can only control Sonos from my S1 app and that thing is awful.) Could I control Sonos from Apple Music if I had other equipment? If not, is the S2 controller a lot better than S1?- Streaming lossless music from Apple Music to Sonos Speakers.- Streaming high-res music from Apple Music to Sonos Speakers. It sounds like this would require some sort of extra DAC hardware and I am guessing new Sonos speakers that could handle hi-res audio (I am assuming the newer speakers do). It sounds like Apple Music requires you to have an external DAC to stream hi-res now. Is that the case with all of the other services out there?Thanks so much for your help. You guys are great at getting me the answers I need.-Clint