Spaces & Setups

Does anyone have any idea why Sonos won’t update SMB?  It is literally 15 years out of date.  If you want to use local media files, are there any other options?  

Hi Sonos -I am increasingly frustrated by differences between the desktop app and the phone one.  I hugely prefer to use the desktop app - largely S1 because, as an early adopter I have at least ten Sonos products to control.  It’s also an age/vision/dexterity thing.  I have a large music library, about 35k tracks, and navigate using the Folders tab. BUT, it’s not available in the phone app to navigate neither On This Device nor the Music Library.  Please see if it’s possible to make this aspect of the phone app match the desktop app.Thanks,Ian.PS It is of course possible that I am missing something.  If so, please show me how.

can I connect SYMFONISK frame to the Beam? thanks a lot

Hi there I am looking to purchase a record player and need some support to ensure I am ordering the right product for me. We already have :- 2 x Play1 (I think this is what we have, we have had them a couple of years now so may be an older version). They are not wireless. - 1x sound bar which we have for the tv - 1 x subwoofer I am looking at what the best option for a vinyl player would be? It would be placed in the same room as the sub woofer and Play1. Are either of these compatible? Or would we need something else? Also is it recommended to get one already with the amp built in or not?  

Not sure if this is a new problem or if I just noticed it.The left rear surround One SL is much more quiet than the right. Or maybe the right is louder. Either way…it makes me feel like I have hearing loss in my left ear when watching a movie because of the unbalanced volume in the surround speakers.I’ve retuned trueplay, and removed the rear speakers from the surround system then re-added them and retuned trueplay and it has not fixed the problem.I submitted diagnostics: 1027529887Looks like I’m not the only one with this problem, but haven’t seen a good solution beyond skipping trueplay and setting everything up manually…but the audio quality sucks compared to trueplay. 

Quick question. I have speakers which are compatible with S2 app, though the Bridge and connect both need to stay in the S1 app. Will my speakers still speak to the connect if I want to play vinyl from the record player?

I just picked up a pair of Sonos One SLs from Best Buy to use as surrounds for my Arc and they arrived at my home in different product boxes - one black, one white. I couldn’t find much about this online besides one or two Reddit threads that said this was a “minor” product update where the unit is now more power efficient and the packaging more sustainable. Should I be concerned enough about having two different hardware revision units to ask for a replacement, or does it really not matter at all and they will play just fine with each other and give the same performance? Not sure how much under the hood ACTUALLY changed…TYIA!

Is there a way to have the Sonos Roam connect to a paired Bluetooth device automatically upon turning it on? It seems to default to the Sonos system and switches to Bluetooth only if I press the back button for 2 seconds or explicitly connect to it on the phone

I have read over 30 different support articles, and only 1 person seemed to have the same problem which lead to no help and the customer replacing there tv and giving up on the surround setting and switching to stereo, I have the main bar, sub, and 2 back speakers, all set up in app and attached as surrounds… output setup as Dolby 5.1, things like commercials and music use the surrounds, but actually watching tv or throwing on a movie surrounds stop working and sometimes will be on but extremely quiet and distorted…. Please help 

I have an LG Nano9091 75” with an arc. Lately when turning it on it blasts my Arc att full volume! If I turn off the tv and do it a second time it goes to 0volume. Not sure if LG did an update. But the issue still happens. Should I lean toward the LG or the arc for the issue?

If i upgrade my play 5 gen 2 do I have to throw it away / trade it on or will they now let you continue to use / sell it on. 

Hi All, Question for the forum about a 4.1 system with two amps powering passive architectural speakers (sonance). In our family room we will have this setup, with the two fronts (and phantom center) in wall around the TV. The rear surrounds will either be ceiling or in wall surrounds.  I know the rear AMP will be effectively a slave to the front AMP, but would it make any difference to hook up both ceiling and in-wall to the “slave” AMP? I expect it may muddy the surround, but haven’t seen anything on this. In short, would using 6 passive speakers in a 4.1 set-up (with 4 in the rear/surround) add anything or actually detract? many thanks. 

So I just purchased a Sonos home theater system along with a Sony Bravia X90J TV - can anybody tell me if a true fix exists for the sound dropping from the system and reverting back to TV speakers??? I was not aware of this when I purchased the system. Very disappointed. I have spent hours and tried all the fixes that people claim to have worked. Can anybody give me answer to a problem that I cannot believe exists!!!..Please try again or create a topic

Alarm can not be snoozed, it just starts playing music. It starts playing at the right time, but when I check my phone there is no option to snooze or anything, it looks like it's just  playing music as normal. This problem has been since the last update. 

I have an LG 43" 4k computer monitor that I'd like to use with my Sonos Beam and One's for surround sound using a FireStick 4K as the video input. However the LG monitor does NOT have ARC/CEC or optical output.I've tried using an HDMI splitter and confirmed that the audio/video is present on both outputs, but it doesn't work with the Beam. I get NO audio from the Beam.Is there a solution here, short of buying a 4k TV WITH ARC?Thanks!

I have a Note 10+ running on Android 11. I have recently noticed that when I play content from my Sonos app, that the controls do not appear when I view my notification panel on my phone  I have uninstalled and reinstalled Sonos. I have also restarted my phone. Still having this issue. I have notifications enabled as well.    

Why must i be forced to use an APPLE iphone to set up room surround sound or dolby atmos.Does Apple own sonos??It would have been nice to see a warning on the Costco site. Also if you have an android phone you will need at least Android version 8 or better. You don’t find this info until you start trouble shooting on the Sonos site. Very unhappy with the hype about how good this system is

Hello! I wonder if it is possible to play Atmos music by Apple music on Sonos with all Atmos features? If yes, how to made that? 

Can we use 4 Sonance in Celling Speaker with 1 Sonos AMP ?? And how many watts is the in celling speaker ??  

With the Port currently not available until late 2021 as a workaround, I am attempting to use the Connect (Gen 2) to stream music on an existing amplifier and speakers. I have found a used one on Ebay. Before purchasing, I want to know if this is still feasible. 

So looking for a solution for an outdoor speaker on a summer house in the garden.Have seen Sonos do fixed outdoor speakers but they are out of my price range.I was wondering if a Roam would work?If I could mount it on the wall and keep it plugged in would that work? 

Has anyone noticed the Move sounding different/less robust when connected via Bluetooth vs WiFi to the same audio source?  I understand the technologies transfer audio differently, but are they both lossless?  Is there an audio source setting that can be adjusted to make the transfer more similar? Thanks,Mike

When will these be available to purchase. Been trying to order for over 6 months

I just received the Roam and am starting to use it. When I’m on wifi, it works great. The minute I go off wifi onto 5G, the app is completely useless. The music that I’m listening to still plays, but I can’t do anything else via the Sonos App. This seems like a pretty big limitation considering that most people will probably be using the speaker on the go (beach, boat, park, etc). So when you’re away, it’s really just another portable speaker. I’m assuming most people will start to discover this and wonder why, as Sonos didn't really mention that this would happen. 

What is a good replacement for Sonos. Since they no longer support my devices such as a Connect:Amp I need to replace it. And I'll be damn if I give another penny to Sonos so they can drop support on it later.My Connect:Amp devices disappeared after installing the S1 app.Dale