Spaces & Setups

Is it just my network or has the once seamless compatibility and UX interface between Sonos and the Spotify app recently collapsed?I’m really not sure if its the Sonos app or the Spotify app that is at fault (or both) but a few months ago, I noticed that the “now playing” screen on the Spotify app started to resemble the Sonos app’s “now playing” screen. And that change seems to be the start of the problem.Now it seems I can’t pause tracks, skip ahead (important for podcasts) or even change tracks whilst inside the Spotify app. If I do, the track playing on Sonos continues and instead another track begins to play from my phone speaker. It seems the only way to effect the music coming from Sonos system once I’ve linked via Spotify connect is to switch into the Sonos app. Its really quite frustrating. I want to be able to control my Sonos speakers from my Spotify app because the Sonos app doesn’t have the search functionality of Spotify. I like to explore and find new music, and you cann

Is it possible to use multiple upgrade credits on one product?

Hi All, I read Qobuz WQA is now supported on S2. Any news on when Tidal MQA/Master is due. I have just bought into the Sonos system from Bluesound but would love to get my Lossless back

Hello, I am creating a media wall with recessed TV, Playbar and a fire at the bottom. My question is will the Playbar sound be affected by being placed in a recessed shelf?  Has anyone done this?  Thanks    

Just upgraded my gen 1 Sonos 5 to an Arc. Have a Sonos amp in the same room but behind the sofa driving speakers facing the TV. The amp and TV are on the same LAN network but are too far apart to connect by HDMI cable, Is there a way to connect the TV or Arc to the amp for surround sound?TIA  

My question is, can I use my gen1 speakers (play3) & gen1 sub with the Arc to play Dolby Atmos?  I just purchased a new TV and I’m going through a tech overhaul. I’m cautious to start upgrading all of my Sonos equipment because it works great and would be expensive to replace. However I am definitely interested to taking it to the next level by replacing the Playbar with the Arc. Before I do I just want to make sure that the other speakers will register as I hope. Kindly,Drew

Hi, I’m probably going to get murdered on the forum for this...(I did try to search, I really did), but I couldn’t find anything.So I have two Sonos Roams paired as a stereo set. I was wondering with the high end services like Tidal, Amazon Music HD and Apple Music (and I guess Sonos Radio HD), can the Roams push out the high end bit rates/sound quality? I may not be asking the question right..I hope it makes sense. Like I realize the Roams do not do Atmos (right)..so Spatial audio is out...but can they play lossless at that bit rate or is it downsized/compressed?I am a Sonos fan, and I replaced two Echo Studios to go with the Roams because I like the portability and the size of them. I realize I would be giving up Atmos or whatever Amazon calls it..but I was just curious.I recall seeing something way back that the Ones could not do more than “HD” level on Amazon and not the Ultra HD or 3D or whatever they called it..but I didn’t know if the Roams can do HD level ...or if any music ser

Afternoon all.  I recently purchased a Sonos Beam Gen 2 and I also have a One SL.  I have a Sony KD-49XG90 TV.I’m bamboozled by the variety of Audio in results I have showing on my S2 App.My Beam is connected to my TV via ARC (HDMI 3), my Apple TV (4K 2021) is connected to HDMI 2 and Sky Q is connected to HDMI4.I get Dolby Atmos for Premiership football matches I watch in UHD via SkyI get Dolby Digital Plus 5.1 for movies in UHD via SkyI get Dolby Digital 5.1 via Apple TVI get a mixture of Dolby Digital 5.1 and PCM 2.0 for normal channels on SkyCan anyone explain the disparity between the results I’m getting please, is layman terms if possible.I would at least like to get Dolby Digital Plus 5.1 on Apple TV and I don’t understand for the life of me why I only get Atmos for the football on Sky UHD but for no other programme, not even UHD movies on Sky!Many thanks in advance

Hi,Is it possible to cast by bluetooth on SONOS MOVE and broadcast (after pairing them) on PlayOne+Move? Thank for your helpCyril

Hello, I have a Playbase connected to my TV and a single Play:5 (Gen 2) connected to a turntable in the same room. Is it possible to buy a second Play:5 and use them as rear speakers in a surround sound setup with the Playbase? Thanks in advance!

My music was all on an external NAS drive which failed.  Data recovery company restored the NAS content and I re-downloaded to new NAS and redirected my Sonos from MacBookPro and controller on iPad and iPhone.  However now, if my Mac is ‘asleep’ neither controller will work.  I get error message 1002 which seems irrelevant as I don’t have the device the error message refers to. Another error message is “Unable to play ‘track x’ - unable to connect to //Lois-[sirname]-MacBook-Pro/Music.  I deleted the Controller app and reinstalled it.  It played one album and when attempting to play a second album - the following long error message popped up:  Unable to play ‘Album X’ - the file //Lois-[sirname}MacBook-Pro/Music/Music/Media.localised/Music/Jamiroquai/Jamiroquai - Travelling Without Moving/13 [Hidden Track].m4a cannot be foundWords fail me.  Help!

Hii currently have two Sonos Sl ones as a stereo pair at the end of a long room. I wanted to add a voice control speaker at the other end. Initially I just wanted it completely separate to the two other speakers (ie just as a stand alone speaker for radio while in the kitchen). however now I’m wondering if I could link all three together to play the same thing. would a Sonos Sl one smart speaker do this for me? Ie would I be able to ask that speaker to play a radio station and hear it across all three speakers in the same room. (I don’t mind unpairing the stereo element of the other two if that’s what needs to happen?) anyadvice welcome on how best to do this. thanks 

Setup is Xbox Series X → LG CX (using included HDMI 2.1 cable) → Sonos Arc (via eARC port 2 using included Sonos HDMI cable) LG CX Audio Settings: Sound Out - HDMI ARC, eARC - On, HDMI Input Audio Format - Bitstream, AV Sync Adjustment - Bypass, Digital Sound Out - Pass Through Xbox Series X & what Sonos app reportsUncompressed 5.1 is reported as Multichannel PCM 7.1. Shouldn’t this be reported as LPCM 5.1?Uncompressed 7.1 is reported as Multichannel PCM 7.1. Shouldn’t this be reported as LPCM 7.1?DTS Digital is reported as Multichannel 7.1. Is this correct since Sonos doesn’t support DTS formats?Dolby Digital is reported as Dolby Digital 5.1Dolby Atmos for Home Theater is reported as Dolby AtmosDTS:X for Home Theater is not supported by LG CX for Passthrough Thanks!

Hello everyone!I have a customer that has a Sonos Amp, sub, Arc, and two Sonos in-ceiling speakers. I need to connect them all for his home theater. I’m also installing all of the cabling. What is the correct connection configuration? My confusion lies with the Arc. If I use the HDMI-ARC to feed the Amp, how do I get signal to the Arc speaker? Through the ethernet port? Or does the Arc get the HDMI-ARC feed, then ethernet to the Amp? I can install any cabling I need. The TV and the Amp will be side-by-side.

Maybe one day these will be fixed ? Every time the PC is restarted this is loggedEvent 0 SonosLibraryService - Service cannot be started. The handle is invalidEvery time the Windows app is closed this is loggedEvent 1000 Application Error - Faulting application name: Sonos.exe - Exception code: 0xc0020001

Quels branchement faut il prévoir?

  We have a Canton sound bar at present on the TV,which could be programmed to use the tv remote control, its ok but nothing spectacular. Listend to a Sonos Beam, not really that impressed. I see Sonos have refurbished playbars for sale, remember listening to them a few years back, very impressive. I was thinking of one to replace the canton. Would a Playbar work with the TV remote, the Canton has an option to programe a TV remote to control it.  There is a Sonos One  & SL in stereo in the lounge controlled by an echo dot, i wont be needing them with the playbar, but can i leave the Echo dot to use with the playbar mainly for playing Amazon Music. I definetley am not interested in setting them up with the playbar, surround sound doesnt interest us.   Any advice appreciated

Hey! I’m thinking about purchase a Sonos Beam and a pair of Sonos ones, my question is the following:As my TV doesn’t have ARC/eARC nor optical output, I’m thinking about purchase this: https://www.amazon.com/dp/B08FR4771P/ref=emc_b_5_t to connect my Roku ultra to, output sound to Sonos and then connect it to my TV, you think will work? Or I need a new TV/Apple tv 4k and output through AirPlay 2?

I have sony bravis connected to playbar. worked fine until I disconnected playbar to dust it. reconnected but no sound. yes I switched to audio system. Tried all the on line fixes but no luck. Could there be a fault in the tv? playbar works when I stream windows media player trhough it.

Peux t'on connecté les enceintes encastrables sonos au plafond avec la barre de son playbar et les enceintes SL et SL one

Hi, All.I just set up a surround system using a Beam Gen2 and 2 Play 1 speakers. The DAC on the Beam has the ability to play 24-bit audio, whereas the Play 1’s and limited to 16-bit. My question is, in this setup, when streaming Hi-res 24 bit audio, is the Beam DAC used for all speakers (“upgrading” the Play 1s), or is the stream downsampled in the Play 1s ( I know the Beam is playing the full 24-bit resolution)? Any thoughts much appreciated,Brian

This is an odd questions but as a relatively new sonos user Im loving the community so I though I’d ask…..I bought 2 x Sonos ones (gen 2) a few months back and fell in love. Bought a new (half decent) turntable and a Sonos five to plug into - all working well.  My intention was to buy another five to run as a stereo pair for the turntable but in Australia stock is zero so I haven’t been able to buy one. So strangely I am listening to the stereo ones and the five (vertical) TOGETHER whilst I wait for stock. Because I have them set up together it’s easy to compare the stereo ones separately with the five (vertical and horizontal). They are all tuned via the app too.  Generally the stereo ones sound much better than the single five. Would that be right? It seems odd to switch from the stereo ones to the five and prefer the ones considering the five is a much more HiFi speaker. Obviously when I play them together the five fills in some bottom end but, I just assumed I would switch to the f

Hi everyone -I’m trying to connect my Beam G2 to my Google Chromecast with TV, using an HDFury Arcana as the go-between.  (The HDMI out is going to a projector).The HDMI ARC test in Sonos S2 app works fine, but when I get to the CEC test, it says “CEC not connected.”  I have verified in Chromecast settings that CEC is enabled.  Help!  I’m not super technical so I may need any advice help translated into one syllable words.  For the Arcana I literally just took it out of the box and plugged everything in -- not sure if there’s some setting there I should be looking for.  Altho FWIW the little display says everything is connected and working.Thanks!Matt 

I just spent over $2000 on this system, loaded up my music… And it couldn’t finish. I see from past posts that it has something to do with a memory limit of older devices. I have this 32-bit application called Winamp that hasn’t really been updated since before Sonos released its first product. It handles hundreds of thousands of songs with no problem.What’s the work-around? I see support posted a link in a previous thread, but the link doesn’t work anymore. If I pare back my indexed folders, I can live with this, but this feels like it’s going to be the first of a series of software issues for something that’s supposed to be a premium product.

So, our TV in the bedroom shares a wall with the nursery.  Is there a way to only play TV audio out of Sonos One Speaker pair set up as rears to be bedside, and mute the Beam under the TV?  We are concerned about sound keeping our baby awake at night.