Spaces & Setups

So just set up new Beam Gen 2. Connected to Panasonic TV via ARC HDMI. Please tell me there's a way to switch back to TV speakers ! I don't need to use the Beam all the time as the TV speakers are very good. Can't find a way on the app, or with the hardware. Super frustrating. Am hoping I'm just being an idiot.

How do I play other apps on my iPhone through my Sonos sound bar?

Just changed my laptop to a Macbook Pro 16¨ - IOS 12.0.1, but in App store I can't find you app to control my devises from you ?

I have an older Samsung TV 55” that has an HDMI-ARC port, no eARC.  I plug the Sonos-Arc into this port and when I go to the app and use set-up it’s telling me that there is an error.  Currently have the speaker set up with the Digital Audio Adapter into the TV and it is working fine.  I really wanted to use the HDMI-ARC port of the TV though.  

Hi I wish to purchase two surround One speakers. However one will be in advance of the other.  I intend to buy a One and a One SL.  Can I mix then with the Arc & can I use one to any effect with the Arc before I get the second one? Thanks in advance - Mike

Our main viewing space has an Arc sound bar, Sonos Sub, and two One SLs as rear channels.I also have an extra pair of Sony SS-F6000 floorstanding 4-way speakers, and a SVS SB-2000 Pro 550 Watt subwoofer.Will a Sonos Amp allow me to sensibly integrate those items into the existing setup?Thanks for any advice! Thanks!

I have my Beam Gen 2 connected via ARC HDMI.  The TV remote is set up and controls the Beam but it does not control the other 3 speakers that are in the group. Is there a fix for this? 

Just got the roam after a while trying to switch the thing on (not realising it needs to be set up in WiFi first . anyway all done it’s there in my app I can play Bluetooth now on the go . But how do I connect it tomy 2 play 5’s ? While the 5’s are playing i press play on the roam and it just plays what I was listening to previously on Bluetooth just need to know how to get all 3 speakers play the same thing  thanks 

Hello , possible silly question , I'm thinking of getting a Panasonic ub820 player which has separate audio and video hdmi outs , would connecting audio out directly to beam and video out to tv work or would I still have to do a combined audio /video feed to beam via e/arc , also I'm aware that the first option would mean no TV audio through beam only blu ray , sorry a bit long winded , thanks

Looking at putting together a Sonos system for my loft area TV. Thinking of gen 2 sound bar, with sub woofer, 2 in wall speakers for surround and 2 ceiling speakers for rear surround. Does this make sense, if yes, what is needed to set up (obviously speakers, how many amps, other?), if not, what would best set up be?

Hi guys looking for a little help here. I have an old ZP 90 that has stopped working, I tried to do the upgrade and purchase a new port. I was halfway through the upgrade and had to leave the page before completing sale. When I logged back in to complete the purchase it showed that unit was already upgraded but I hadn’t completed order. I’m now trying to reorder and arrange delivery but can’t cancel previous upgrade and restart. I talked to someone in support who helped with another issue but couldn’t help with this order. I’ve called sales and also emailed them a week ago but still no luck. Today on trying to contact sales again Message says unavailable try support online! Cheers Shane 

Hi,I am new to the Sonos ecosystem. I am using a Five with streaming and Line-in. On the Sonos app I find that at around 25% on the volume slider the sound is almost imperceptible.I’ve added the screenshot below. This makes it a bit annoying to adjust the volume because the I need to be on the upper end of the slider most of the time and it’s overly sensitive. Effectively I only use the right side of the slider.Is this the normal behavior? Can it be swapped to something more linear? Is there something wrong with my Sonos Five?Additional information:The issue is there for online sources too. Not just line in which I have tried adjusting with the source level settings.I have not set a volume limit.I tried the Loudness setting in EQ on and off. I am guessing this just gives a V profile EQ.Right now I can get around this for the Line-in by setting the Sonos volume to Max and using the hardware control of the device providing the input which is pretty linear but I am not sure if that is ide

Hey everyone.  I am brand spanking new to using any Sonia components at all.  My father has his entire home, including a hifi Klipsch based HT set up with a connect and THREE outdoor zones (maybe 9 zones total. He’s AALLLLL in!) connected so I am not new to using Sonos.  Well, I’ve finally relented on my passion for only using wired hi-fi set ups exclusively.   I would now like to use a Connect gen 2 that i will be buying from an eBay seller to save a bit since I’m also buying 2-3 Sonos Ones.  MY QUESTION IS:  Does a Connect gen 2 work with Sonos’s most current app/ecosystem??Will it work with the S2 app??

I have the Arc soundbar speaker and am waiting for my Sub (Gen 3) to arrive.  A friend of mine has the Beam soundbar speaker and uses two Sonos 5’s for his rear surround speakers but doesn’t have a sub.  I would like to know if surround speakers are required or recommended with my projected setup; Arc SL and Sub.  I think the Arc soundbar already sounds great but gets distorted during high bass or is “missing” some bass. I think the Sub will provide what I believe is missing in my future setup and the rear surrounds wouldn’t be necessary at all.  I’m looking for anyone’s thoughts on this.  Thanks for you let time and feedback, I appreciate it!

Hi all - so I have two of the newer Sonos 5 speakers tied together with a Gen 2 Sub and a soundbar.  From what I understand the 5s and the Soundbar will support the Qobuz 24bit streaming, but the Gen 2 Sub will not.  So my question - since they are all grouped together, will the two 5s still play 24 bit or will the sub bring it all down?

We have a new home and a few of the samsung tv’s are connnected to Sonos sound bars, which is nice because using the built in tv speaker doesn’t down great due to the cabinets/book cases the tv’s are in.It appears that the soundbar is connected to the tv via the single serial wire to a one connect box. The sound bar doesn’t have HDMI.  I am using a roku voice remote for the tv but i can only adjust sound via the Sonos app linked to the sound bar. Is there a way to bypass the Sonos app and system to just allow me to control the tv’s sound via the roku remote and only have sound come out of the soundbar (not the tv)?thanks for any suggestions!SM.

For a few weeks, Amazon Music is available in many new countries, including Poland: https://www.aboutamazon.eu/press-release/amazon-music-unlimited-expands-to-28-more-countries-around-the-worldWhen can we expect to have Amazon Music available in Sonos as well?

I just beginning to investigate taking the dive into the Sono world. I don't know if what I'd like to do will work and I'm looking for some advice. I'm thinking of using using a Samsung Frame that has it's "one connect box" connected to a Sonos AMP using eARC. The AMP and the one connect box are hidden in a cabinet across the room from the Frame TV with the extra long "one connect cable". The one connect box will have other HDMI devices plugged into it. The AMP would also be powering existing in-wall rear surround speakers.  Under the Samsung Frame would be a Beam (or Arc) sound bar. The sound bar I hope would just using wifi so there are no addition cables between the TV and the sound bar. Does it work like this? Can the AMP handle the eARC input from the TV and share it with the Beam/Arc soundbar wirelessly? I don't know a lot about how the Sonos ecosystem works, any insight would be greatly appreciated! And thanks for any help in advance!

I’m considering a 5.1 system driven by an Arc, with Amp providing in-ceiling surrounds and, possibly, subwoofer. I’d like to clarify some details that are unclear in the support articles.Here’s what I think is true:If the ceiling speakers are configured as surrounds, they cannot be used to play audio independently; but there is an option to play full volume through the Arc and the surrounds together (described here). I assume this works for all types of inputs (TV, AirPlay, internet audio). Per this article, it’s not possible for Amp to drive a subwoofer when its other speakers are used as surrounds. The only supported subwoofer in this configuration is the Sonos Sub. As long as the Arc and Amp are on the same network (I’m anticipating using ethernet), I can store the Amp in another room/closet and route the speaker wires to that location (despite the statement about line-of-sight here). Although Amp generally requires use of the Sonance architectural speakers to allow for TruePlay cal

I use my Sonos system in my smart home and it would be very useful to be able to know whether the Sonos Move is currently lying on its charging base or somewhere else.Sadly, I couldn’t find a way to do so through the API or something.Was someone able to do such a thing ?Thank you :)

I’ve configured my AMP in a home theater setup with B&W mains, the virtual center (of course), a Gallo Sub hardwired to the AMP, and dual Play 1 surrounds. Now I’m wondering what’s the best way to calibrate this mashup? Any ideas?

I want to upgrade from my Bridge but I’m unsure of the component to buy. The bridge connects to a device to control all the speakers in the house. Which component should I upgrade to?

Hi AllCan the Sonos app put on and put off the device? Can the app switch from Bluetooth to wifi?

I have an ARC with 2 x ONE SL surrounds. I don’t always want the surrounds on (quiet hours at night). What’s the easiest / best way to turn them on and off when desired?

Hi all , I know Sonos products are designed to be kept on but I'd like to know is it ok to unplug the beam gen 2 every night and plug it back in every morning ? Thanks