Spaces & Setups

Bonjour,Je souhaite acquérir une sonos beam 2, cependant au vu de mon installation je me pose une question.J'ai un vidéoprojecteur et donc sur le mur ou sera projetée l'image, la sonos beam. Ma contrainte, je ne souhaite pas avoir de fils entre la beam et mon vidéoprojecteur.Est il possible de diffuser le flux audio sur la beam en passant par un chromecast, firestick ou apple tv branché sur mon vidéoprojecteur ? Ou autres solutions ?Merci

Bit late in the day, but we are looking at buying a refurbished Sonos Beam as a gift. My wife isnt to keen on buying second hand, but with the Black Friday discount it looks a good deal to me. What sort of visual condition are Sonos Refurbs, she would want it it more or less mint condition, I know they can be returned if your not happy, but to avoid all that faff i would appreciate it if anyone has any views or actually bought a refurbished Beam from Sonos Thanks

Hello everyone is there a way to play music with dolby digital plus playback?I play music via youtube app on Sony tv with the arc and I can multicast it to another room with dolby digital plus playback. Is there another way of doing this without me having to turn the tv youtube app on?Theres a very big difference in sound airplay vs dolby digital plus. Thanks

Can you play WAV files from a WD My Cloud connection?  Also does it need to be a NAS or can it just be a regular My Cloud?

In my iOS app in settings/system it correctly shows my Boost. However when I go online and look at my account it shows my old bridge not my Boost. How do I correct this?

Does anyone know of any way to lengthen the allowed time limit to make individual room volume adjustments???  System gives you approx 3 seconds to make adjustment and so you have to keep going back and forth to consider changing different room settings. Thanks! 

Hi, just wondering if there is a way of getting invited to test beta software. I have been a member of the beta program for a couple of years and never had an invite to test any software.. I have an ARC, Beam, sub and ones. All my profile is filled in but still never get anything. Anyone have an idea or who to contact?

I am mounting a frame/art tv above the mantle and I don’t want to look at a speaker beneath it, I’d like to have two matching sonos speakers on the right and left.  I already have one beam, i love the shape of it.  Ideally I’d like to know if it’s possible to connect two sound Beam bars to one television to create right and left channels.  If not, can two beam speakers connect to make *balanced* sound on the right and left of the tv, connected with a split optical cable (or other solution?). I know I can *add* Sonos speakers to the tv if one is hardwired, but I want them both to be connected to the tv automatically.  I have read mixed reviews on connecting the speakers to the tv with HDMI cable. Either way if the two are hardwired to the tv, a splitter would be needed (I assume?)I don’t want a middle channel/speaker as I don’t have anywhere to put it.  An amp or woofer would be fine if that’s absolutely necessary.Thanks for your help and ideas!

Hi to communityI know that would be lame question but I was not able to find the answer in manual:((I’ve just got sonos amp today and as it works, streaming music, similar to other sonos parts I have, I’m wonder if touch buttons on the front are backlighted or not ? thx W 

Hi!I have the following situation.I am in a house with Eero Pro mesh network (total of 4 units, so good coverage).My Arc and Sub are connected to Wifi and have been working with a surround setup well in the past.The house came with built in-wall speakers that I would like to connect as surround speakers to the set up.  The TV/speakers are on the 2nd floor, but the cables of the built-in wall speakers go all the way to the basement.The Amp worked without a problem independently.  Hower, when I tried to add the Amp as surrounds to the setup, I got the error message “There was a problem adding your surrounds. Check the network connection and make sure your products are powered on”. I have the suspicion that the issue is as follows:  The Arc wants to connect via a direct Wifi connection to the Amp, but the Amp is too far away and therefore out of reach to create the connection.Would it help if I tried to run my Sonos setup on SonosNet instead of Wifi (I have 8 devices, so should get ample

Hi everyone.I have just bought a beam gen2 connected to OLED LG EF950 (2016) NOT ATMOS TV.Beam is connected through ARC port to the oled and on the other hdmi is connected a firestick 4k max that would be able to handle and manage the Atmos signal.Problem is that despite beam gen2 and stick 4k max are Atmos compatible i cant be able to get Atmos.Surely problem is the oled.Any advice?Thank you 

BonjourIl n’y a pas de pass-through sur l’Apple TV. Le mode audio « auto » de l’Appletv envoie un flux audio  LPCM multicanal.Quand la source lue est en Dolby Atmos, retrouve t on les infos Atmos dans le LPCM multicanal en sortie audio ou non ?Pour résumer, est ce que si j’achète une Sonos ARC recevant du LPCM Multicanal de l’Apple TV lors de la lecture d’une source atmos, j’aurais bien les effets atmos restitués par la barre ?

Dear community, I have Sonos Playbar, Sonos subwoofer and 2 x Sonos one, the sound is brilliant but Playbar is hidden on the top of TV, subwoofer behind TV,  Sonos one speakers on stand at the back, I have no chance to hide them and I don't like it so I decided to sell it and made completely different setup but I am not sure of I am doing it right, my plan is to buy speakers which I can push into the wall and ceiling, it's quite expensive decision so I have to make sure it will be well spent money, first what exactly I do need to buy to make it work well should I keep Playbar and subwoofer ? Second I would like to get cinematic effect is it possible with in wall speakers ? Please advise, thank you, it will be set in room 5m X 3.5m ,TV is on one of the 3.5m wall if that helps and sofa opposite.

I'm thinking about buying a pair of Fives for a stereo pair. I would like to be able to move them occasionally to different rooms and was wondering if they mechanically couple to the stands or do they merely rest on top of them. Any info would be appreciated. Thanks in advance.

Hello! I can make an upgrade of an old play 1 and get 15% discount. Can I use this discount on the Carbon turntable which price is currently already discounted? tks 

Bonjour, l’écran tactile de mon controller CR200 ne fonctionne plus bien. Certaines zones sont inactives, ce qui ne me permet plus d’accéder à la plupart des fonctions.Y a-t-il une solution à ce problème ? Un réparation est-elle possible ?Merci d’avance.Gilles

Can Sonos arc play Dolby atmos through wifi network. By using Apple TV 4K

How does this program work.  I have a Beam 1st generation. I'd like a 2nd gen so Sonos is offering a 15% discount. If I take advantage of the upgrade discount do I have to send Sonos my old Beam or can I keep it?

Problem - My Sonos app says I’m getting Stereo PMC audio only. It also sounds like that.  Set up - LG CX (eArc) - Sonos Arc (part of a full 5.1 setup) - PS5 playing 4K UHD disc (Bladerunner 2049) Expectation - Thought I should be getting Dolby 7.1 audio output. Any ideas why the app say PMC?  

Two weeks ago Amazon Music was launched in Colombia and Chile. However I cannot add that service yet in Colombia.Press release: https://press.aboutamazon.com/news-releases/news-release-details/amazon-announces-launch-amazon-music-colombia-and-chile-giving/ When will Amazon Music be available in the Sonos App in Colombia?

I have a Sonos Arc connected via HDMI to an LG OLED C1, with eARC and HDMI-CED enabled. Most things work fine, including the LG magic remote (I didn’t have to do any Universal Remote configuration, it just works) and I only had to change a couple of settings on the TV to get full surround sound working. That said, with the Arc connected I can’t see the volume level - the vertical bar that normally appears when you’re changing the TV volume level. If I disconnect the Arc, I get the vertical bar back, but with the Arc connected then all I see is a + button, a - button and a sound icon when I change the volume level. It works, but that useful piece of information is missing. I can see it on the Sonos app, if I look there, but not on the TV screen. This suggests some kind of communication failure between the Arc and the LG TV, with the actual volume level not being shared. Anybody else seen this or have an idea what might be the problem?

When I search for an artist, Amazon music easily shows “Top Songs”. Whereas Apple Music just has every single album the artist has ever made and I have no option to listen to the top songs. This is a huge nuisance, who is going to flip through nine different albums to find one or two songs per album.  Half the time I don’t even know what album the song is from.This lack of feature prevents me from successfully using the Sonos app to listen to Apple Music (most of the time)

Hello,Yesterday I ordered everything that I mentioned in the title. So far I owned the Symfonisk only and experienced audio-video delays while using it with my windows PC via TuneBlade app (basically AirPlay simulator). Easily fixed when using VLC, but a nightmare when using Netflix. Now I’m going through the forum and see multiple threads from the past regarding lip sync issues on LG TV’s. Were those ever resolved? Also, I’m planning on using the TV for Netflix and other on-board apps for watching movies and stuff, but on the other hand I want to plug in my PC, also for movie watching stuff that’s not available on the current streaming platforms. Am I going to face audio delay issues again? 

Hi there! I have multiple Sonos amps in my house, one of which is connected to a TV via HDMI arc. I often play audio via Airplay 2 across the whole house, but then when someone turns on the TV in the living room it auto disconnects Airplay in the rest of the house. How can I keep the Music playing and Airplay connected in the rest of the house when someone turns on the TV? 

It's so irritating that the Roam drains so quickly in standby mode.  If you forget to switch it off (because there are no lights on in standby) and you want to use it after a few days, the battery is empty.  Now you have to keep in mind that you actually charge it every night.  It would be a huge improvement if the Roam turns itself off completely after being on standby for, say, 30 minutes.