Spaces & Setups

I have a Sony Bravia Tv. A PS4 and a Sonos beam (and surround).the moment I switch to playing the PS4, no sound comes from my tv. The same things happens with my bell receiver. Any suggestions? What is the proper sound set up for it to work?

I have a Sonos Amp and I’m running S2.  Right now I have two sets of wired speakers attached to the amp, but I cannot control them separately.  What’s the least expensive way to do that?  If I have to by another amp just for one set of the speakers, can I buy a used one and see them in the same app

Help with a simple question i have arc and surrounds and a lgcx tv that has earc which is set up correctly and turned on, in settings ive got digital sound out options with 3 options pcm, auto or pass through my simple question is what should I have it set to, Ive looked all over this forum loads of people have asked the same question but not one answer, loads of answers going around the issue just like a politician would, because I have earc enable does that override all other settings, thank you   

I have a Sonos arc connected to a LG c1 TV . All good. I'm trying to play Amazon Atmos music on my Sonos arc from the amazon music app. When I use the app and cast  Atmos tagged music it reverts back to hd . It's only when using Amazon music through the Sonos app that it appears to be playing Atmos music , but the Sonos app is poor compared to Amazon music as it doesn't tag Atmos music very well.  Why doesn't it play atmos music on the arc through the Amazon app (when in its marked to do so ) I'm using android . What am I doing wrong   

My Connect:Amp was no longer connecting to the app.  So, after proceeding through several troubleshooting steps, Sonos guided me to perform a factory reset on the device.  When I did, the Connect:Amp came back up flashing the white LED and then went to flashing red Play/Pause. Note that on the Connect:Amp, there is both an LED and a Play/Pause that flash.  They are separate lights.

Hi I have read topics on this already but I just wanted to check something. whenever I open my Sonos app (which is quite often) my Sonos roam powers on. I have read about switching it off by holding the button for 5 seconds but it when I do that the blue light comes on to pair it over blue tooth! How do I just stop it coming on all the time?!!! 

I have Sonos Connect connected to Sherbourn amp that powers about 14 speakers in my house.  Normally when I start music in Sonos app and stream music Sherbourn amp turns on music starts.  This morning I turn on music in app, it shows bars indicating music but I don’t get music.  The Sherbourn amp doesn’t automatically kick on.  I tried turn amp on manually, nothing.  Any thoughts?

What settings do I need to set for the Hd Fury Arcana for the Beam (not gen 2)? I know I need to turn on the  Beam setting on the Arcana. What else do I need to change on the settings if any? thankyou

I’m thinking about getting a NAD C700 but want to continue to use my Sonos wireless speaker system throughout my house rather thank a wired speaker or BlueOS wire speaker set-up.  Can I run an RCA link from the NAD c700 Pre-Out to the Sonos Port In and be able to stream the music to my sonos wireless speakers?  Thanks for the help.

hi All, When all my speakers are playing the same playlist, I may need to adjust the volume of the playback in one of the rooms. Noticed that when I use the physical control on the speaker to turn up or down the volume, the volume is modified on ALL speakers. This is frustrating, as in some rooms the volume is fine and does not need adjusting.   Is there a way to adjust the volume on individual speakers without impacting speakers in other rooms when they all play from the same playlist? Any suggestions will be greatly appreciated!  Kenny

Seeing as this question was first asked 3 years ago, we still do not seem to have integration with Sonos and Google audio books...…Has there been any movement in this regard?

HiI have a system with Arc, Sub3 and two S5 as back speakers. After the latest update, I cannot get it to work together.It is plugged in a Samsung Q80 HDMI /ARC.The back speakers and the Sub dosnt give any sound, it is a very simple sound coming from the Arc.Shall I try to reset the system ?( I dont have many playlist ect in Sonos)Everything is wireless, and I cannot connect it with cables

Hello.  I have a Sonos beam connected to my Sony xbr 55x900f.  I am connected to the hdmi(arc), but when I go check the system status on the Sonos app, it always says that the audio is in stereo pcm…..the audio settings on my tv is set to Dolby digital, but the Sonos app always display stereo.…. I am just trying to get the optimum sound from my beam!!   Thanks for helping me!!

I just installed a Sonos surround sound system for my TV HDMI ARC output -- Beam, Sub, two One SL’s, all brand new, latest generations.  The TV puts out the HDMI ARC signal from several sources (cable box, Roku Ultra, Blu-ray player), all fed to it through an HDMI switch.  It all works perfectly.I want to add Bluetooth headphones for use when the speakers are otherwise silenced.  If I install a Port, and feed the audio out to a Bluetooth transmitter, will the signal persist if the speakers are muted?  Or is some other solution possible?  If not, perhaps Port is not the answer, and then, what is?The TV has optical out but works only when the signal is from the cable box.  I’ve researched this with Aluratek, the maker of Bluetooth transmitter/receivers, and determined with them that this, while unfortunate, is expected.  And the TV has no aux out.Thank you.

For some reason I’m only showing Stereo PCM in the Sonos App on everything except for when I play something straight from my TV.  For example, if I use the AppleTV or PS4 it is Stereo PCM.  If I just play straight from an app on my smart TV it will be 5.1.  I bought this TV in 2014 and the only streaming app it has is Netflix so haven’t been able to see if I can get Dolby Atmos out of it.Is it possible my TV can only receive stereo sound through the HDMI ports?  Seems weird that I can get 5.1 out of the TV, but not if I use an external device.  I’m not opposed to buying a new TV to fix the problem, but I just want to be sure that the TV is actually the problem before I do that.

so i just bought a 2021 samsung frame and added the arc to my set up.    I have not installed the arc yet as it requires different wiring than playbar.   I m reading everywhere that the arc does not play nicely with the Samsung frame from previous years, can any one comment?   Has this issue been fixed

I have a Beam for my tv which I also connect other Sonos speakers to for surround sound. Every time I turn my tv off, and then back on, only the Beam stays connected. Is there a way to have all speakers connect when turning on the tv so I don’t need to sync every time? I’m just being lazy, but it would be nice.  Thanks!

Moved into new place with the typical Bose (dumb) speakers in the ceiling...wires hanging out of wall in cabinet.   I have 3 Sonos speakers working great now - but hate to see these existing built-in speakers go to waste.  How can I use them as part of my system?  Assume there’s some device I’d need to purchase, then hook up to the speaker wires?  Info I’ve found online is a bit sketchy - so I will appreciate  the specifics on how to make this happen.  THANK YOU

I have a sonos beam and wish to connect it to a cd-player. Is this impossible or can I buy some sort of box that the cd-player can be connected with, which also connects to a sonos beam?

Hi. Just looking for a 35cm or 50cm white power lead for my Five's. Everything seems to refer to Play 5's. Are they the same ? Thank you. 

I would like to stream music into my receivers (I have 2) - will a splitter on 1 Port work for 2 Receivers? 

With the recent announcement of Amazon HD music support I was wondering if your playback source effects if music is HD or not. I stream my music via wi-fi from my Samsung Galaxy S21 Ultra and am not sure if playback is in true HD or do I need an external converter. Thanks for your help.

Sonos one speakers set up as surrounds, but one stops playing sound after a few seconds but still shows connected.

Playbar with two play 1 speakers. After reconnecting them one of the play1 has no sound but can control the volume

Does anyone know if I can setup a Beam 2 and configure in-ceiling speakers for the down firing Atmos elements (instead of relying on the Beam 2 virtual up-firing ) ?(i’m awaiting installation so apologies if this question has an obvious answer, and i’m using completely incorrect terminology)Thanks