Spaces & Setups

*Moderator*Deleted per OP’s request below. 

Hi all, I get an error saying Trueplay not available on my device. I am using an iPhone 14 running iOS 16.1.2. Anybody know the what/why?Thanks!  

Sonos Move won’t charge and orange light remains on constantly.  I am unable to turn off/reset either.Am I ok to remove battery whilst orange light remains on?

V14.20 two instances dropouts/missing sub&surrounds since setting it up. One happend after trueplay retuning when I was gonna use the system later in the evening the surrounds were missing. Today the surrounds and sub were missing. Nothing else has happend with the router, I have different SSIDs and tons of IoT devices that report no issues. Got Beam gen 2, 2 Play:1s and a Sub mini. No mesh. Wifi6 enabled asus router. Connected to LG CX55 via eARC. Connected the beam on ethernet on the last dropout. Seemingly this is the solution for the “wireless” system. (And this time I didn’t have to reset the surrounds, just a reboot of them, the sub and the router.)

Hey guys!I am moving to a new place and in my head I am planning how and where to setup my TV and my Sonos Gear (Sonos Arc, Sub, One surrounds).The living room is quite large, has a lot of big windows, angled ceilings and therefore a lack of opportunities where to place the TV with the Sonos system. I highlighted the area in the photo where TV is supposed to be mounted. (please note that all the furniture in the photo will be replaced.)I am concerned that the sound is going to be compromised due to the rooms setup. So I would appreciate some suggestions and opinions on this matter. Thank you and cheers!

So, there were not any explicit answers that I could find. I found it when I prayed about it.So:On the Firestick: Home>Settings>Equipment Control>You my have to enter your PIN>Manage Equipment>Add Equipment>Scroll Down to Soundbar>Select Sonos.It walks you through the rest. It took about five minutes.

Y a t il une solution pour la connexion Beam 2 avec TV ayant une sortie son en SPDIF COAXIALE

Is anyone else having issues with the system and upgrade tab on the website?   I keep getting blank screens and it never loads or http error 502.   This has been for two weeks.   Unfortunately no help from Sonos support.   I have followed troubleshooting for my end but feel it is on sonos end.

Last year I installed a Sonos Port in my house which is connected to a home speaker system. Recently, I have purchased a Dj mixer, more specifically the Allen & Heath Xone 23C which I use with a pair of CD Players, the Pioneer XDJ 700’s, and I am wondering if there is anyway to connect those to the Sonos Port so that I could play music through the home speakers? I attached pictures below showing the ports on both the Xone 23C and the XDJ 700's. 

Hi,I currently have a Beam Gen 1 set up with two IKEA Symfonisk bookshelf speakers as my surround sound system. I have just upgraded my TV and wanted to upgrade my sound system as well. So I bought a used Play 5 Gen 1 to utilize the trade up offer. And now I have my eyes on a used Sonos package with an Arc, Sub Gen 3 and One. I was wondering if I could downgrade the Beam Gen 1 to the S1 app to pair it with the Play 5 Gen 1 and One and then play with the rest of the S2 system over AirPlay? Either through Spotify or Apple Music. Worst case Youtube. 

Hi, I’m running Sonos 2 v12.1 on Pixel 4a (though I had this same issue on Pixel 2).When I browse “On this Mobile Device” my music appears just fine under Albums, Songs, and Playlists. However, there’s no discernible sort order of Artists and my Genres are all empty. I’d appreciate some thoughts on how to resolve these. I’d like Artists in alphabetical order (or for someone to at least tell me what the sort order is) and for Genre to be populated. Thanks so much!Artists - what order?eh? 

Few years ago many users suggested to add the option to make presets for the sound settings on the app and its still didnt happened. Can i ask you pleeeeease to make presets for the whole EQ settings (10 slots to customize) such as for music we will be able set height levels to +4 and the Loudness on etc. And just by pressing on ‘music’ for example, it will change all the settings. Thanks in advance.

Is it possible to use my current receiver and phonograph to play vinyl records through Arc?

I have an Arc and a pair of Fives in the same room. I use the Arc for the TV and the Fives for music (the Arc and Fives aren’t paired with each other and i don’t use them at the same time for TV or music).Question: Could I pair the Sub Mini with the Arc so that I get the bass when watching TV and also pair with the Fives for listening to music?

If all I have is the Sonos Move and the Port, I could stream CD player and Turntable (with pre-amp) to the Move without an amplifier/receiver, correct? Your thoughts. 

Hi everyone,I’m wondering if I should set up beam + sub + 5’s as surrounds on my TV OR whether I should have beam just on TV then have separate ‘music’ setup with stereo paired 5’s + sub. I listen mostly to music and I feel the latter option is the best use of the 5’s and subs for music as they’re stereo paired vs the first configuration where the 5’s are not stereo paired… What does everyone think?

Puedo conectar trueplay al conjunto de altavoces sonos Ray, sub mini y dos one SL

Is SONOS working on a turntable that will connect to a SONOS Amp?  (A turntable not named Victrola)

I want to add Pro Ject turntable to my existing home theatre set up. Play bar, play 1s and sub.Once I connect via amp, port or play 5 etc. will the sound broadcast over all speakers? or just one?  

I’m looking for a consolidated tutorial, or instructions for setting up a network music library accessible by Sonos devices.  Something that will at least cover the basic requirements, system compatibility, etc.I know this is a wide open topic, and dependent on OS and hardware, but I find myself starting from scratch, searching through other’s mistakes and questions, trying to solve problems that should be basic knowledge.

Do I need to Uninstall the app then re install? 

Is there a way to create a playlist from your PC?I can do it from my android app ok on my phone but not on my PC which is weird

I can’t connect Spotify to my Sonos system 

What’s the firmware needed run existing products on S2

Would be great on the desktop controller if we could click on the now playing artist / album / track artwork to make it full screen.At the moment you just get a slightly larger pointless thumbnail on the mini player, it would be great if this could go fullscreen.I understand that the image is square in shape so wouldn’t be able to stretch to fit to a rectangular screen, but a larger image against a solid colour backround (white or black) would give the desktop app a great look when music is playing. Just like the mobile app but landscape for a desktop screen. Surely a possibility in 2022?