Android Apple Music Re-authorise workaround

Yep, cheers, I’ve seen this workaround...but I dont have a iphone lying around, nor do I want to stuff up a friends or neighbours phone.

Looks like my speakers will be decorative only  until a fix is prioritized.

Last time there was a similar situation, the fix occurred at Apple, and not Sonos, so applying some pressure there as well might help. 

This won't mess up your friend or neighbours phone 👍🏻

Just adding myself to this list. This is getting to be a real pain doing this every six to eight months…..

Work around works but this issue needs to be urgently sorted by Sonos if they want to maintain sales

Especially urgent, as the fix seems to need to come from Apple, and not Sonos. As it did last time this issue occurred, due to changes at Apple that broke the authorization process. 

Had this response from APPLE today..

Thank you for getting back to me.

I understand that you’d like to know, when the issue will be resolved. Rest assured that I’ll answer your question as best as I can.

Even though you were able to use Apple Music with your Sonos speakers without Alexa in the past, Apple doesn’t guarantee that it will work in the future, unless you are using Alexa enabled Sonos speakers. We cannot tell you whether and when Sonos speakers without Alexa will work with Apple Music. That’s why it is of importance that you leave your feedback on our feedback page for Apple Music:

http://www.apple.com/feedback/apple-music.html

Thank you for your patience and understanding.

I am getting the feeling that a fix is unlikely

Seems they are pretty disinterested in fixing the issue as Android Apple Music will work on SONOS with Alexa capabilities.

Most of the issues seem to be with the older PLAY 1 or others with no Alexa capabilty.

Basically, by SONOS PLAY 1s are nothing more than decorative

It appears to me like the reply received from Apple is referring to a different topic than the one reported in this thread. It looks more like an Alexa/Sonos-skill related issue, rather than a service reauthorising matter?

i hope so, but he seemed to know of the issue.

In most cases the Apple Music service installs/authorises and can be used, albeit via the Sonos search tab, for example, but the browsing features within the AM service (browse tab) do not display results and that needs fixing for some users.

In your case, it appears you are using the Alexa service/Sonos Skill and the AM (default) music service via the Alexa App - so if you do have AM authorised in Sonos, perhaps simply try reauthorising the ‘Sonos Skill’ by removing it in the Alexa App and then re-adding the Skill. Maybe see if that will resolve your ‘Alexa’ issue.