Changing E-Mail linked to Sonos App iPhone

Forum|Forum|3 years ago
December 19, 2022
1 reply
116 views

I have stopped using the e-mail account that is linked to my iPhone Sonos mobile app but can’t delete it via the app. There is no option to ‘change’ the account whereas I have been able to, I presume, start a new account with the current e-mail.

Can anyone help with this as I can’t add any products to the system as I can’t log in to the mobile app and can’t add products via the Sonos site.

I did call the help-line earlier with a 15 minute wait but rang off after 17 minutes.

Thanks I’m hoping in advance.

Change Email

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Best answer by jgatie

See this link:

https://support.sonos.com/en-us/article/transfer-your-sonos-system-to-a-new-account