Spaces & Setups

Hi I have Sonos AMP, 2 wired sonos celing spicers, sonos soundbar Beam Gen2 and sonos sub Gen3. Can I link them and use as surround ? 

I’ve been using Deezer in Sonos for sometime and it has the capability when you hear a song you really like to hit the “heart” button and instantly add to your favourites. I tried Apple Music and this feature was missing… also nowhere to be found in Amazon Unlimited, which doesn’t even allow you to add tracks to Amazon playlists (as far as I can see). What’s anyones experience in Tidal ? Or  Spotify? For me it’s an essential feature and for reasons I won’t go into I’m looking to switch streaming provider

Hi. I currently own a Sonos One and a Sonos Roam. I'm considering buying the Pro-ject T1 Phono SB turntable with the Sonos Five speaker so I can get back to listening to vinyl. My living room is quite small and has been served by Sonos One so far, so I believe Sonos Five will be quite the upgrade (One will be moving to another room). I'd therefore love to use Five as my main sound output, also while streaming movies/shows. I don't own a TV and I stream video on my MacBook Pro and project on a wall through a Benq projector (model is from 10 years ago, EP4227, and I use and HDMI cable to connect it to my laptop). In the past, I've tried playing the sound on One while projecting the video (simply by having One and my MacBook on the same WiFi and selecting the sound output on One, while projecting the video through HDMI) but there's always been a substantial lag in the sound. I've given up and always use the MacBook speakers for sound, which is obviously less than optimal. If I am to inves

What is the difference between Gen 1 & Gen 2 Sonos One speaker?

Can you add the ceiling speakers to the ARC, Sub and 2x One SL's? Been all over YouTube and Google search, but can't find anything solid. Tried to get the Atmos effect to the fullest. 

Apologies for the really stupid and basic question….If I buy a sounder such such as an Arc or Beam and then add in a stereo pair of Ones to use as back speakers, how does it appear in the Sonos system?  I have a few Sonos speakers which we use for music and radio, and want to see if I can reuse one of my existing Ones, add in a stereo pair and it still be usable as both a home cinema setup and also for my current audio needs.If listening to audio in the home I probably wouldn’t need the Arc/Beam to be joining in, although maybe it doesn’t matter.  But if I start watching TV I wouldn’t want it to broadcast across the entire house.What I’m trying to get at is that I want a really simple system that doesn’t involve any fiddling about with configuration and settings to use on a day to day basis.Again sorry this feels like such a stupid question and it was quite hard to phrase so I hope it makes some sense.

I have two ones, one in the kitchen and one in the living room.  There are no physical walls separating these spaces and the speakers are about 30 feet apart. I’m considering adding the sub but I’m looking for affirmation that this new setup will sound good.  Because of space limitations the sub would have to be placed in a corner approximately 20 feet from each speaker.  Thoughts?

Morning all.  was hoping to get some help with an issue.  Every time I was to listen to something I need to re add the station on the app. I used to be able to just touch the play button and it would play the same station.  I’ve checked the app settings and the touch controls are set to on.  any help? 

I currently have no Sonos products and know very little about them. I am looking for a very economical way to add streaming from Deezer to my traditional Hifi. I think the Sonos Connect can do this but would I need any other equipment? I mention the Connect as they seem to be around £50 used and this seems about as cheap as I can find.

Hi Folks,I have a Sonos Arc, the Sub Woofer and a Sonos Move.  I don’t currently use the Sonos Move to create a home cinema with the Arc as it is constantly moved around the house.  I am considering purchasing another Sonos Move or x2 Sonos One’s to add to the Sonos Arc and Sub and create a full Home Cinema Experience.  I don’t however have easy access to power points for the Sonos One’s.  I am wondering whether there are any major benefits to purchasing the Sonos One’s over another Sonos Move, particularly if i need to go to the effort of running cabling under the floor to the Sonos One’s.

Used 3 upgrade credits on weekend on older speakers to buy discounted 3 new speakers. But no discount applied at checkout, and Sonos has not responded to email, sales centre do not pick up phone and online chat does nothing after 30 minutes. Similar threads have been closed after a few months. One item suggest that one would only get ONE discounted item anyway even if upgrading multiple products. I do not know if true but if so, would be very inefficient. Ie. make three separate orders to get three discounts. Hopefully someone from Sonos reads these posts.

I did a video chat earlier with one of the Sonos support reps to ask about whether I could use a Roam to connect my bluetooth turntable to the Roam and then to the rest of my Sonos set-up.  She was adamant that this would not work.  However, I’ve read a number of articles about using the Roam and see a number of chats on here about it as well.  I’m assuming that the Roam will work with my bluetooth turntable but Sonos doesn’t want to sanction its use officially as they would prefer me to buy a more expensive solution?  Is that the case?

Since I live in Colombia where Sonos and Google Assist are not yet auth. for use am I better off just getting the cheaper Roam SL?

Home wifi, 2 Sonos speakers working well. We have a turntable and a DVD-player (that we use to play CDs but the amplifier and speaker connected to the turntable and DVD/CD player are very old.I want to stream the turntable music and music from CDs through the SONOS speakers. Can I simply obtain a SONOS amplifier and just plug both devices into the SONOS amplifier and have the music appear in my SONOS speakers?Thanks for advice! Michael S

Hi, I have a Sonos setup at work (two Sonos / Ikea lamps) and a Sonos setup at home - couple of Sonos Ones and a Sonos Sub.  Everything is running off wifi in both locations.Today I brought my home gear to the office and tried to add it to the Sonos setup there as we have an event, but the products are not found.  I have even tried wiring them with a cable, but still not found.   My work sonos products uses one email address and my home sonos products another, can this cause an issue when trying to add the products to the work setup? Any other possible reason why we can’t connect them?Thanks Frank  

I am interested in getting the new Sonos Ray but our tv is a bit older. We have a digital audio out that looks really similar to an optical outlet, which is required for the Ray. Does anyone know if that port will work?

I have 2 x ZP100 and 2 x ZP80 that, despite all working perfectly, it’s probably time to ‘upgrade’ them….more because S2 might be worthwhile having (hmmm).I understand that I can get a discount on buying new Sonos products if I submit them into the Upgrade Programme but really unclear how this works if I retire all 4 items at the same time.Each ZP80 and ZP100 shows 30% discount. Thus if I submit them all into the Upgrade programme can I then buy 4 separate Sonos items, at different times, and get 30% off each? Or if I submit all 4 items at the same time do I get only one 30% discount on buying one Sonos item?Or do I just enter say one of the ZP80 into the Upgrade programme, get the 30% discount, buy a new Sonos product with 30% off, and enter the next ZP80 (or 100) into the Upgrade programme some time later when I need another Sonos product, get 30% off...and repeat until all 4 have been ‘Upgraded’?I also see in the FAQs that I can keep, and continue to use, the ZP80/100 even after ent

Can i connect a cd player directly to sonos port without having an amplifierI would like to play CDS through Sonos speakers I am looking to purchase a Sonos connect and CD player Do i need anything else ie amplifier I know i can purchase a NAS and stream but i want to play CDS I would also like to add a turntable at some point Help required please 

I had an urgent need, and I mean urgent need to get the volume turned down…NOW. Couldn’t get it done because of the pop up ad nonsense from the brains at Sonos. Why does this crap have to hinder an otherwise smooth operation? Ditch the billboard!

I’ve been using SONOs products for the past year, and never had any problem with them playing music. However, I could never connect via Bluetooth to my Sony Bravia TV (2020, 65-inch - Model # KD-65KX75CH) so I bought an ARC this past month. I connected the HDMI directly into it, and … It wasn’t the miracle home theater experience I was looking for. PROBLEM:* The sound constantly cuts out every 30 seconds for a brief second (noticeable)* When turning audio up/down via my SONOs app or the remote control there’s also a blip in the soundREMEDY:* ?IS THIS:* A Google App/SONOs issue?* Do I have to play with my settings somehow? Thanks in advance for any suggestions or solutions.

After years paying for Spotify, and having flirted with Apple Music for years as well, and abjuring Pandora, I’ve finally decided that YouTube Music does by far the best job of curating songs for me based on just a little bit of criteria. In short, YouTube Music is the coolest. And yet as has been well noted by other commenters, Sonos completely sharts the bed when it comes to software integration with YTM. Don’t know about others but I can get mine to do a sum total of zero functioning, as far as YTM is concerned. It honestly feels to me like there was some spat between programmers or companies that resulted in a what is essentially a big eff you from one to the other, or a detente perhaps, where someone pissed someone off or had a huge ideological difference of opinion, words were said and then  everyone walked away from the conference room table, and left to sit there what is basically a 1/8th developed integration option that does nothing but get people angry. How else can you expl

Hi All,Hoping to get some support here as Sonos support has been highly disappointing. I have had a Sonos Arc and Sub Gen3 for 7 months and recently added a pair of One SL’s to make the system a compplete 5.1.2. There were no issues initially until last week and quite recently I have started to experience the below symptoms: Sub Gen 3 and Surrounds completely pair out and produce no sound Produce Lag when a track is played All speakers show Online in the app (Arc+Sub+LS+RS)  and I dont see “?” Problem is consistent across platforms when it happens » Playing TV, Apple Airplay, Netflix, YoutubeI have a basic Wifi setup with dual band wifi and mesh that has been there for 6+ months. Initially, I tried rebooting each device which resolved the issue temporarily until it occured again. I then resetted the whole system from scratch starting with Arc, Sub and surrounds each. However, the problem didnt go away. I raised a case with Sonos and to my luck, I came across engineers who dont fully un

I have an outdoor tv that I would like to be able to play over my Sonos amps that have wired outdoor speakers connected.  However, I don't want to connect one of the SONOS indoor sound bars to be able to play my TV across all my outdoor speakers.  Has SONOS considered some sort of adapter that would connect to the tv audio outputs (but not necessarily a speaker) that would be visible in the app to group other speakers with?   Or a very small speaker that would connect to the tv that would be hidden behind a mounted tv? 

I was wondering if anyone had a solution for a scratched top of a Sonos Playbase other than just living with it? Whether it be a cover, a special solution or even reaching out to Sonos to see if they’d sell a replacement shell. I’m less disappointed than I would have been when I first got it, but I haven’t quite progressed to just letting it go. Thanks in advance to anyone that answers. 

Just purchased a 10.0 tablet anything I need to know before I switch app from my phone to my new tablet?