Spaces & Setups

Hi,i‘ve got a new Sonos ARC, Sonos SL and Sonos Sub (Gen. 3) setup.With this, i‘ve got problems with some Apple Music Dolby Atmos Tracks on the connected Apple TV.The Bass seems to be to high. It sounds like a bass with an overdriven volume, but the problem is on low volume too.In tracks like „The Weeknd - Binding Lights“ the problem is very strong.TruePlay is activated and I have tried a few settings like loudness with the same result.In the sleepingroom, i‘ve got a Sonos Beam.I am more impressed from this sound!The Sonos Beam has a better Sourround experience (without sourround speakers, but a smaller room) and the bass is more clear.All firmwares are up to date.Reading all the good things about the Arc. Is mine defect?Greetings from HamburgSebastian

Dear Amp users, the volume balance left/right goes up to +20 L/R. Does anyone know if this represents the dB level? Meaning, if I give the right speaker +2, does that increase the right speaker by 2dB? Thanks

Buying a home that has 8 pairs of wired speakers (total 16) throughout (including a multigenerational suite). The family room is two stories and does not have any speakers, so I was planning to buy an Arc for the TV. If we plan on using the 8 pairs of speakers for music only, how many amps would we need? I don’t mind having two rooms playing the same music at same volume if that helps. We would ideally like to connect the Arc to also play music when not watching TV. I’m hoping I misunderstood some of the other threads, because it sounds like I’d have to buy 8 amps? That’ll be pricey 😔

Hello again Sonos comrades.I was just wondering if somebody more technical than myself could speak to whether it's better to use a top-of-the-line wi-fi router or a Sonos boost. Or if there is any benefit to using both together.I recently came into possession of a Netgear router with WiFi 6 capability and high throughput. I am pretty sure it's the best you can get on the consumer market before getting into industrial routers.I got it because have some WiFi weak zones in my home caused by a dense brick chimney that runs through the middle of my house. This causes some of my sonos speakers to drop out or disappear.Currently I am still using 2 Sonos boosts with the new router and I think I have seen a marginal improvement in performance quality. But its certainly not been the panacea I was hoping for; especially for the price I paid for the router.My question is, would I be better off without the Sonos boosts? Is it possible the boosts themselves are impeding the potential of the router?

I am writing this merely to add another voice to the crowd requesting 7.1 surround support added to the Sonos Arc.  I already use 5.1, but would like to have a full 7.1 setup, at least. That’s all, thank you.

l'ARC, ne pas apporter de support, pour le mur ?

Apologies if this has been asked before but I’m curious as to what people think.  I’m thinking of getting a few speakers for the living room. I often sit at the piano and like to play along to what I’m listening to so I need a setup that won’t be drowned out by my (questionable) playing. My aim is to create a stereo pair and then position them each side of the piano.  The conundrum I have is whether to go for 2 Ones and a Sub, which I assume (hope) will give me better separation of highs from lows OR 2 Fives without a separate Sub.  I listen to a really wide variety of music including classical and Jazz so the mids and trebles are just as important to me as the thumbing bass.  Thoughts? 

How do I enable the TV to turn on and off thru the Sonos Arc using an Amazon Firestick (4K) ? The Setup:Arc connected to TV through HDMI ARC ( not eARC ) Samsung TV and Firestick both have CEC enabled Firestick controller has been set up with Sonos using the app to trigger a “push volume up”. After this Firestick controls Arc volume just fine.  Firestick can control TV on/off just fine if I hold fire stick in a way TV IR sensor can see it - but difficult now that Arc is in front of TV.  Arc’s rear IR repeaters are on I’ve tried pulling Arc farther away from TV so repeaters can hit TVHow can I turn TV on/off using Firestick remote thru Arc ?

Hi all, Currently we have three pairs of SONOS Play:1’s and we have the issue that the music stops a couple of times a day. However, we don’t see any interruptions in network traffic or latency drops.Those speakers are connected over Wi-Fi into the ‘SONOS’ vLAN.To be complete: we are a midsized company (120 employees) with a substantial IT infrastructure: firewalls, vlans, routers, switches, servers etc… Currently we have a ‘SONOS’ vLAN that has no restrictions outbound.Since this is failing that much, we would like to replace the lot and -whilest we’re at it- extend the installation to a couple of the floors/rooms that aren’t covered for now (only the workshop is covered now). This would probably need about 15 speakers.We don’t want to buy 15 SONOS sets (whether it’s a ONE or ONE SL or standard speakers connected to an AMP) without being 99.99% sure that this will work.Please share your experiences in ‘big’ environments.Any thoughts or suggestions?(My experience: my home infrastructur

Okay, the title is quite a handful, but I couldn’t come up with a simpler one (suggestions welcome) so bear with me.This is a summary of what I learnt to fix my problem based on these other topics which are quite a mess to read through:and many more...In this post I hope to help out all the people that were using an iTunes network library, either from a computer or on a server to play music on their sonos systems. Specifically I’ll focus on the usability, since I was used to just copying their iTunes folder on to my NAS and have it work perfectly as a NAS music Library with Sonos and how to get it to work with the new updated Music App, that replaced iTunes. This might also be helpful for people with playlist issues or general issues on getting their new OSX Music Library to work with Sonos.General Information: Since Apple decided to replace iTunes with Music, it no longer creates an XML file for the library. This is an issue because it’s exactly that file that we need to have your NAS

Hello, I cannot seem to find any information regarding the topology of an ARC, AMP & SUB configuration. I am building a room for an ARC, an AMP and (1) Sub. I’m not clear how Sonos connects the amp when utilized as a surround device. In short, can I have the ARC and SUB in the room with the connected display and the AMP located in a network closet wired both to the ceiling speakers and connected to the network via CAT6. I’m not clear if SONOS joins them as a network device or a wireless device, in which case I presume there are proximity/distance limitations to the AMP from the ARC. Any information would be lovely.  Best // Cortez  

IOS has Sonopad... Android has.... nothing. Am I alone in finding the S2 app clunky and outdated - it works but that's about all that's going for it. I especially hate the colour-themed playing screen which can easily provide a sickly yellow background depending on the album art or station logo. 

I have a protected under deck patio. Absolutely no rain on it, but it is outdoors. Looking at putting a pair of Sonos 1 under there. I wonder if anyone had experience with leaving Sonos one speakers outdoors, but not in the weather/rain? I know I can buy outdoor speakers and an amplifier, but add $1000 that’s too much.

Hi, when the Sub is connected to AMP you're able to adjust the cross over frequency which is great if you have full range speakers.I've got mine in an Arc and in ceiling rear speaker surround system however when the Sub is in a surround system, you lose the feature. I'm assuming this is down to pairing with the Arc which creates a fixed cross over and generally optimising for surround. However if you're playing music you're stuck with this cross over.My suggestion is to add a crossover adjustment feature for the Sub that operates only when music is being played. This would be similar to how you can adjust how much the rear speakers play music when compared to the Arc. Any chances of that being implemented?

I would like for sonos to add the ability to add more play 5 or Sonos one speakers to Arc. My idea would be to add two more speakers as ceiling speakers that fire down and the sonos arc can be a center channel and perhaps two side firing speakers? I would have two rear speakers two ceiling mounted speakers the sonos arc as the center speaker and perhaps the up firing speakers can be re purposed as front left and right or side firing speakers? And two subs. Would be the best wireless dolby atmos setup. 

Just wondering if anyone had a Arc and two Ones that they use for both TV and a Vinyl setup.  If you do, do you mind sharing what I need to start listening to vinyl with my speakers. Currently I have the three speakers mentioned for my AV setup and no more.Thanks in advance. 

Hello Everyone!To get to the point from the title. Sonos Trueplay for a 5.1 surround can only be tuned using an IOS device. As a programmer I can understand because of the hardware differences between different Android phones.I own a Sonos move, so why can't the built in Mics for that unit tune my Tv room surround? The Move would just simply be used as a external Mic to pick up sounds around the room( might be a little too heavy moving the speaker up and down haha) or would Sonos be able to create a Microphone as a accessory purchase.Don

Hi, I have my Apple TV hooked up to a sonos roam and a sonos move in the same room via AirPlay 2. This setup works fine when we’re watching TV or playing music on the Apple TV (although it periodically disconnects which is kind of annoying).The real problem happens when we try to screen mirror an iPhone to the Apple TV. We usually do this to stream peloton workouts to the TV because the iPhone app is easier to use than the TV app and it connects to Apple Watch for heart rate monitoring. A lot of times we can’t even get the audio to play (it will be totally silent and we just see the video), but if we do get the audio working, there’s around a 2 second delay between audio and video. If we change the Apple TV to play audio through the TV speakers, the delay is gone. Does anyone else have this issue? Is there any way to fix it?

Sorry for the length of this post, but we had a really frustrating home theater experience the other night… Maybe this post will help some people who are trying to decide between an AV receiver and a Sonos Amp or sound bar. A few months ago, I read this article about the problems of trying to live with current home theater gear (too many remotes, too much complication, unexpected strange behavior, etc.) The article resonated with me because I’ve never been able to achieve a true one remote setup (even using a product like a Harmony remote) in our gameroom with a Dolby ATMOS 5.1.4 setup. It works about 90% of the time (other than the 0% we’ve experienced lately), but the other 10% means I need to dig around for the TV remote or the receiver remote or the Apple TV remote… We do have two TVs with a pair of bookshelf speakers driven by Sonos Amps and these are true one remote setups since we only have a single source on each TV (Roku devices). With the Amps we never have to change an input

I bought an arc 8 months ago and am really disappointed with it. The sound is dead (for want of a better way to describe it) and when watching movies I’m back to turning up the sound to hear dialogue and turning down the sound when there are loud noises.  any help out there?

Hi Guys Sorry for another dropout issue, my setup in the living room (Beam, 2 ones as surrounds and a sub) drops out very frequently, maybe once every 5-6 minutes. I think I've narrowed it down to when we watch anything on Sky Q e.g. Netflix, live TV, recordings etc... The beam is wired to the router but surrounds and sub are wireless. I've also tried switching the sonos channel but hasn't helpedDoes anyone else have the same issue or have any advice?? Diagnostics  - 1044364007Thanks guys for any help

I have a play 5 gen 2 that recently stopped working , ran a diagnostic, faulty wi fi card . I have now received a replacement it works but stops midway through a song - have called Sonos who were v helpful spent an hour on the phone and ran various checks , including changing wi fi channels nothing works - I have two play 1’s both of which work with no problem - a case has been raised and I am waiting to hear . Has anyone any ideas ? I don’t believe it is a wi fi issue as the others work (I have put one where the play 5 is and no problems ) - 

Hello friendly people - I have the Arc and am looking to upgrade the living room sound experience - should I spend my budgeted money on the Sonos Sub or two smaller speakers to put behind the couch?  I don't need multiroom or Sonos one sized speakers for any other reason (just FYSA).Thanks!

I’m about to wire my new build and need some direction on how a few things. I plan to install  a surround sound setup for my tv (5 speakers), plus I’d like the ability to play music through those same speakers via the Sonos app. How can I make this work?

Hello!is there any chance to enhance the list of integrated voice assistants? Here in Russia we have very popular Yandex Alisa assistant (Yandex music service was already added to Sonos). A lot of happy Sonos users here will be even more happy (much more) if you implement it.