Spaces & Setups

I use sonos beam with my Samsung smart tv (2018- not sure the model #). When watching Samsung tv plus, when the commercials come on they are 2x times louder than the tv program. So, I have to either keep the remote handy to turn it down or ask Alexa to turn it down. Every 5-10 minutes.  In Samsung sound settings, I can’t choose the “auto volume” option says “function not available” so wondering if there’s a way to do this with sonos settings. It’s driving me nuts :)

Dear Sonos, please work with Synology to create a “Service” to access Synology Audio Station.  If SMB2 is so difficult, then surely it would be less work to add a “service” (same as there is for Apple Music and Spotify) that can access local Synology Audio Station.  Thank you. 

Anyone know what the problem is with availability of the Sonos Beam in black?Consistently shown as out of stock and only available in white. Same problem with main stores. Is it just a supply problem for the UK or is it being discontinued? Hopefully not!

Hello, I have sonos beam and one sl (surrounds), 5.0 setup. past few weeks I hear this distortion when there is a bass (when output is dolby 5.1) Initially, I sent videos to Sonos tech/support and they sent me a replacement stating harware issue.Meanwhile I bought a beam from costco and tested and had same issue with that brand new beam. Tested with replacement beam from sonos and had the same issue.After all this testing, I realized it’s not the hardware issue.My tv is sony xbr65x900f. when I watch same content via firestick 4k, I do not have any issues.  what might went wrong?I had this set up for like 3 months and had no issues watching content in my sony tv (android os).  any suggestions would be appreciated! thanks!

Is their a recommendation for a TV brand/model that has eARC capabilities that is reliable for receiving a Dolby atmos signal? Realize this is a loaded question but any recommendation on a good performer (s) would be helpful. Preferably, a TV that is “tried and true.” Thanks  

We have the following currently: 1x Playbar, 2x Play 1, and 2x One SL.My wife REALLY wants to just pick a CD from our collection and put it into a player an play. I have tried the ripped CD route and it just isn’t her cup of tea. I see that the Five can play CDs and for an extra $100 it makes sense to me to just get that instead of the Port. What CD player can someone recommend that doesn’t break the bank (I see Dennon and others for like $400 which seems excessive just for something to play CDs)? I guess it would need the 3.5mm jack output to go into the Sonos Five? Looking for recommendations that don’t involve ripping my CD collection and a decent CD player $100-200 that will work with Sonos Five

Hello Everyone,This is my living room is 5,5mts x 7,00 mts or 18.0446 foot X 22.9659 footI will not have a tv so I only need Sonos for delivering best quality music.I need your help for 2 questions:Where I should place the Sonos?, in the corners, up in the wall?, in the middle?. What Sonos 1 or 5?, one in each corner (4 speakers) or only in 2?Thanks a lot.-  

I own a Beam, 2 Sonos one and a Sub, I love watching movies and listen to music. What's your best setup for the speakers? I've found myself lowering the volume of the sub and having the volume of the one's all the way up. I'd love to read the setup of your choice. 

Ready for my next purchase. Which is better, Move or Roam?

I know, I know....it's been asked a million times. How hard is it to adapt the S2 app for Apple TV and Android TV.It can't be that hard....surely?

Here's what I mean - missing/greyed images vary at random.…  

I have read a few of the questions similar to my issue and tried a number of the recommended fixes, yet I cannot resolve my intermittent audio issues related exclusively to my “Line In” configuration, could use some brain muscle…  I have 10 devices linked to my Sonos system along with multiple audio sources from which to hear the sweet sounds of Sonos in pretty much every room of my home.  However, no matter where I access my “Line-In” source, I cannot solve this intermittent sound hiccup, going silent from a millisecond to a few seconds at most.  Guaranteed to happen on any average 3.5 minute song as an example, and would expect 3-4, maybe more of these quick but painful black outs in this example, but nothing consistent to be clear.  Here is the configuration for this source…  I create hiking/travel trail review videos as a hobby and spend probably too much time on my PC (Windows 10 OS).  I wanted a better audio sound than my PC speakers so I physically installed my Play 3 in the sam

On my Android phone I have a LARGE music library (almost 10K tracks, mostly flac).Black player manages fine, and I have all my playlists there.The Sonos app struggles with the libary size, AND cannot see my playlists.How do I play to the Sonos One speaker from the Black Player app?

Are there near-term plans to let me play SONOS radio on my phone, so that I can connect it to a Bluetooth speaker? I love SONOS radio and subscribe to the upgraded service. But I travel 2+ weeks a month and can’t play SONOS radio on the road. 

HiI have got 5 speaker rough ins done in my new home for surround sound. 3 in the back and 2 in the front. I want to use Sonos AMP with those speakers but I am not sure how I can connect them the right way. I was told that Sonos amp can connect only 2 left and 2 right speakers. not sure how to handle the central speaker in the back

Hi,the outcome with the turntable wirh pre-amp is very low. Could I achieve a higher volume in using the sonos amp? I have the TEAC TN300 turntablebest regardsmichel

Hi everyone,After some advice here.I recently had 2 Sonos in ceiling speakers installed and sold my 2 existing Sonos Ones being used as surrounds. This is something I’ve done many times now and I’ve always remembered to reset the Sonos before sending.For some reason I had a brain snap and have mailed these 2 speakers but forgotten to reset them (I only remembered afterwards). What is the best way to ensure my account details aren’t immediately available to the new owner? Is it best to reset all my passwords?I’m kicking myself on how stupid I was to forget this, but would appreciate any advice. Thanks

Hey all, I’m redoing our main family room and looking to go Amp+Bookshelf speakers. We mostly listen to music in this room, but want to be able to pipe the TV from time to time, so looks like Sonos amp. I haven’t shopped for HiFi speakers in years. Prior to switching to Sonos, I had a Focal 5.1 that I really liked. Curious what lines I should be looking at? KEF Q150 is on my radar. It’s a little more than I wanted to spend, but hoping y’all might help me narrow the field a bit. TIA!

Hey all, I currently have a beam and really like it, for more esthetic reasons, looking to move to an Amp plus bookshelf speakers. Wondering if anyone can speak to phantom center on Amp vs Beam. Obviously the quality of the sound you’d be getting with an amp would depend on what you’re using. I am leaning toward Q Acoustics 3030. I feel like you’d get better stereo separation with two speakers vs Beam, but wondering what the dialogue experience is like with the Amp. We use the dialogue boost on all our Sonos products. Thanks all!

Hello Everyone,Our new house is wired for speakers and the holes are already cut, any recommendations for wired speakers?Important elements:two zones, one for TV and music, one just for music each zone has 4 speaker holes Holes are ~ 9.5” no power at the speaker locations, only speaker wires Thanks,Jason 

Hi,I have a question related to iPhone volume control. When I send music directly to Sonos from my iPhone, I have no trouble controlling my Beam’s volume from my phone. On the other hand, when I stream video content (Netflix, etc) through my Samsung tv (connected to my Beam via HDMI Arc), I can’t control the volume other than from my tv’s remote. Is there no way to do this? It seems like a pretty simple situation, but I can’t figure it out. Thanks very much

Hello just purchased a epson 4040 pro series projector.i currently have sonance outdoor satellite speakers throughout the yard paired with Sonos amp and Sonos Hub. I also bought a denon audio receiver, a hdmi switcher, Apple TV. The projector is mounted outside in a weatherproof enclosure. The screen is motorized and sits on the group and it sealed in a weatherproof box that has to be opened before using remote to control screen. my question is it possible-  hdmi from projector to hdmi switcher,hdmi from switcher to audio reciever. Audio out from Sonos port to audio in on reciever. To use the sonance outdoor speakers for the projector.then to also be able to use the speaker to watch live tv. 

i have 2 solution if your beam stops every time you turned your tv off an on1)YOU NEED TO TURN ON THE TV AFTER SONOS THEN TURN OTHER DEVICES ONIn my case i always turning on the tv after i turned on my tv box (humax). i didn’t change the priority for some time then decided to give the tv priority and problem solved. soturning on order;1-sonos2-tv (wait until tv completely booted)then turn on whatever you connected to your tv through hdmi. you can buy usb on off switch for any usb device that you want to control when to turn on. (google: usb on off switch)I have a roku and a humax tv box also connected through hdmi to My Panasonic tv. Humax tv box was causing the problem. now my beam is on all the time because it doen’t have a on off switch and takes some time to boot so i turn on my tv first, wait for few seconds to see a blank screen after it shows panasonic logo and then i turn on my tv box and voila, i have my beam works flawlessly. roku does not create an interference.2)unplug any

I am wholly disgruntled at Sonos partnering with Brian Eno and making his Lighthouse station only available in HD. It is both thoughtless and greedy in my view (by both parties). How many fans of Brian Eno are able to afford new Sonos 2 equipment, further paying a monthly subscription to listen to his music? Do they expect those of us who have lots of Sonos 1 equipment to simply pay a fortune to upgrade? And what about those who cannot afford Sonos equipment in the first place?Sonos should insist on providing alternate listening options for use with any equipment in SD. Shame on Sonos and Eno alike.I don’t object to paying for music but I really am disgusted at the ivory tower mentality of this project (not to speak of the very deep pockets required to participate).Sonos previously had an unblemished record in my book and I have persuaded many people to purchase at least one speaker, sometimes more.I won’t be doing so after this disgraceful act.

Apologize if this has been asked. Searched the forum and couldn’t find an answer.I have 2 Onkyo receivers in my setup and am having the same issue with both. Currently have a TX NR686 and TX NR585. The 686 is connected to a 3rd Gen Sonos connect and the 585 is connected to a brand new Sonos port. Neither the connect nor the port can be found via the onkyo setup/works with Sonos search. I get the same time out on both and a resulting connect cannot be found message.I have tried rebooting the router, updating firmware, rebooting receivers and removing and reinstalling both Sonos components in the system. Nothing has made a difference.My assumption is that the problem is in my network setup. I have not been able to get to a solution using onkyo tech support. So I’m trying here. My wifi is a eero mesh system. I’m far from a network expert so looking for advice on things to try.  any help is appreciated.