Spaces & Setups

TV dialog does not match sound and the app function to fix this only makes it worse. The sound is always slightly delayed

Hey folks, is there a tried and tested way to transmit a bluetooth turntable to the ikea sonos lamp speaker (symfonisk), i think it might be possible to pair the turntable to other sonos products (im not clear on which ones) and then pair the speakers as wifi? But i dont want to try an expensive/time consuming experiment to find out.  Any one know?Cheers , folks

I subscribe to Sonos Radio HD. Why am I being advertised at within the app? Additionally, what kind of gerbil dev doesn’t at least check that the user isn’t in a menu or, say, the volume controls before popping up something like this? If you’re going to show these obnoxious CTA’s at least make the minimum effort to not be a d*** about it.  Also also, if I tap anywhere outside the bounds of the ad, the reasonable expectation would be for it to dismiss. That little X is not very conspicuous. Anti patterns everywhere, unless you’re a parasitic advertiser. Might as well just put a Spin the Wheel modal; it wouldn’t be much lower on the bad-advertising food chain.Mod edit: removed bad language

I have 4 overhead 3rd party speakers connected to a new Sonos amp. I would like to add some bass and want to know if I can pair the Sonos sub to the amp? Or would you recommend the arc? This is for a family room so I’m not looking for a ton of bass. 

Hi All,Can anyone tell me if Smart devices are now compatible with Sonos S1 systems and Deezer? Many thanks

Has Sonos made it possible to pair 2 x Sonos Move speakers by Bluetooth yet.I only have Internet on my mobile phone so can't WiFi.I would love to have stereo sound , getting desperate.Please help

I like many people had my Playbar break because of a cheap component - the toslink broke. YouTube has a video on how to install anew toslink but you do need some electronics skills to do that. You would think Sonos would have had a hdmi option but that has already been discussed. So I took the credit and bought the Arc which does Atmos and I am very impressed. Except I cannot use trueplay because my iPad is too new! Anyhow I can now pair my Arc with my Playbar if I want and have two sound bars for hearing what’s on the TV. Or you can use the Playbar in any room. You need to ‘reset’ the Playbar first.

What does NFPA state regarding fire protection for in-ceiling speakers. Is there any mention of a fire hood or similar means in the regulation?

I have a Project Carbon EVO turntable connected to a pair of Sonos Fives, a pair of ones and a Beam plus a Sub but there is a slight static hissing sound very faint but audible, the turntable is connected to a Project phono box S2 and I’ve taken all the connections out then reconnected it twice, I thought it may have been a grounding issue but it’s not.any thoughts how to fix?

Have the bar sub and two play one’s as surrounds hooked up to a PC with a Sound Blaster X3.  This setup, and one before with a PCI-E card, had worked for years.  I did have trouble getting it working again with Win11 which I installed a month or two ago but got it going again within a day or two. But today, after changing inputs from its “TV” input to play some Christmas music yesterday, it isn’t outputting using the surrounds.  Sonos sees the 5.1 Dolby Live input in PC app and on my phone...but still outputs only 2.1.  The one exception I’ve seen is the Netflix Windows app and the Windows “test” for 5.1.  Both of those will output to center and rear speakers but neither games or Netflix/YouTube/Amazon through Chrome browser, none of those work the way they were before.I’ve factory reset the speakers, reinstalled sound card software/drivers, checked everything I can think of but I’m really stuck.  The fact that Netflix’s app and Windows test is working properly makes me think the issue

I have a ZP120 which I’d like to use with a turntable and wired KEF Q350 speakers.  I believe the ZP120 will put out 55 watts per channel max.  The KEF’s have a sensitivity of 87 dB and “amplifier requirements” listed at 15-120 watts.  However, when discussing this with KEF support, they recommended that I have an amp closer to 80 watts per channel.  I’m just wondering if anybody has either used their ZP120 with the Q350’s or has any input regarding this.  Seems like the ZP120 would be fine, based on the specs of both.  Thanks

Looking for some clarity.   I have a recent Connect.  (gen2, s15)   I want to use it we a tablet that only runs the S1 software.   I read that one can do a downgrade, but it seems as if that’s only true if you have other S1 equipment already in the system.  Basically, it seems like the instructions from Sonos for the downgrade are incomplete.   Sonos says do a reset, and then set up the system with S1.  As far as I can tell, that does not work.   From reading different sources, it seems like Sonos should say do a reset, turn on an S1 system/device, (and no S2 devices), and then add the item one is trying to downgrade to that system.  Yes?

Hello Just received the sonos arc. I am replacing a samsung curve ms6500 sound bar from 2016. My problem is the sonos sounds like utter garbage even compared to my ancient samsung.  Theres no bass, depth, or i dunno how to explain it. It sounds tinny or metallic, empty. Does anyone know whats going on and how this supposedly unreal sound bar that cost me over 900 sounds like garbage? The only thing im hoping is its my old samsung 55un8500 tv and crappy arc one connect box or something but im not hopeful. Im 2 seconds away from returning this thing but i want it to work. I did go buy another tv , 2021lg oled c series and its coming in Tuesday so Im going to wait and see how it performs on a new tv vs a 7 year old one.  Tv isnt because of sonos arc, more of an excuse. I wanted it lol. I dont have iphone and certainly not buying one as they are just as much money and lets be honest that shouldnt be a fix. Theres no true play android i assume? Thoughts or comments? 

I've recently replaced my beam with an arc. Sounds awesome. The arc sits on the front of my tv stand which is aprox 46cm wide. The arc feels like it's well supported, but there is a slight gap either side. I was wondering..will this affect the sound even if the arc feels secure on the stand?  

Hi all , I'm going to be trueplaying my room in the next few days , I have the beam 2 and 2 One SL surround speakers , when I use trueplay do I have the surround speaker level in the app on full or does trueplay over ride the levels in the app and I just walk around with the iPad ? Also I've been reading about one surround speaker being a different level after t.p , does that still happen or was it a bug in the past ? Thanks all 

Hi, I have scoured the internet, and this forum, to find our why I can’t get my Beam to mute using my Apple TV remote. It controls the volume up and down just fine but when I press mute it mutes for half a second and then doesn’t stay muted.  I have seen similar threads on this forum but they either have not answered my question or have been closed without a response.  This is a second gen Sonos Beam, a third gen Apple TV 4K (the one with the new aluminum remote with mute button), and a Samsung Q80T. Thanks!

I have a Beam bar to watch movies. I have replaced my TV by a projector (beamer) Optoma EH330UST. I’m not able to get the sound in the soundbar. The projector has (2) HDMI 1.4a, 1 with MHL 2.0 . Not sure how to make it act as a HDMI ARC. Or If a HDMI splitter exist to separate the image and the sound.  If you have any ideas, please send them :)   

Hello,I’ve had a Sonos System since 2015.  I have the Playbar, 2 x Play 3’s and a Bridge.  I am unable to connect to my TV even through the optical cable so I am about to upgrade (taking advantage of the current upgrade discounts), but am unclear whether I will need to replace the Bridge with a Boost.  I have an up-to-date Netgear/Orbi home WiFi network which works very well.  I’m guessing I can connect to this instead of needing to use a Boost????  I will be upgrading to an ARC and 2 x ONE SL’s (or maybe 2 x ONE’s).  I have an LG TV with Dolby Atmos which is only 3-4 years old.  Can anyone tell me if the ARC and ONE / ONE SLs will all play TV and produce a surround sound style experience?  (My old system never really worked well with the TV as there was slight lag on the sound which could not be completely cured with the TV adjustments). Can I then move the ONE/ONE SL speakers around to play music in other areas of the house as an when needed?  Is the only difference between the ONE a

Bonjour j’ai acheté une platine vinyl jvc que j’ai branché sur ma play five mais le son paraît éloigné.y a t’il une manipulation spéciale à faire ? Quand j’ajoute un peut de poid sur le bras l’es son devient nickel.merci de vos réponses et votre aide  

Sorted, for some reason the surround levels had gone to a minus figure reset to middle and sound is again great. I had a Tidal trial and was utterly blown away by the Quality of the Atmos tracks in the fidelity and the Atmos effect of the music I now have Amazon unlimited and to be Frank the experience is a little disappointing the atmos tracks seem very "flat" compared to the Tidal offerings.

Hello Everyone, Current SetupI have a Samsung Q60 TV (HDMI ARC, USB ports, ethernet port, antenna input, optical audio output) Mounted above a fireplace in finished basementI have a coaxial cable with standard RF connectors running from storage room to fireplace through walls/ceilingI have a CAT6 cable running from storage room to fireplace through walls/ceilingI have 4 speaker wires that run from wall/ceiling position to storage room (they do NOT run to TV) - 2 fronts above fireplace, 2 rears above seating area. Storage Room has rack and access to WiFi systemIssueSetup was not well thought out as speaker wires are not running to TV nor is there an HDMI cable running to storage roomGoalWould like to connect TV to 4 speakers via CONNECT Amp and be able to control volume with a single remote (preferable Samsung remote), WITHOUT having a Sonos Beam/Bar/Arc I’ve done a little bit of research and see there are various types of converter cables on the market. Either coaxial to optical audio

With the recent upgrading of our whole system to S2 it’s time to sell my old kit. And with it being Boxing Day I thought I’d dig right to the back of the boxes cupboard.  Does anyone remember unboxing these? It was a launch into the unknown back then. CR100 live and well and running with S5 on v8.4. 

Hoping someone can give me a definitive answer. Is buying a Sonos Roam going to be the absolute cheapest way to get my new Bluetooth turntable playing music on my S2 system of two One SLs and a Beam? Is there no competition? Nothing that turns the turntable into AirPlay compatible? Seems completely crazy that it costs so much and that turntables don’t offer Wifi music through an App unless I’m missing something. I really don’t need a 4th speaker. 

Hi all,I have had the arc since the summer now and been fine.recently I have noticed that the sound has been playing up, not so much the music and bass but the talking in films etc seems to be far away?I have re done the true play and unplugged etc, still seems strange sound. I am using hdmi arc too.any advice will be appreciated Joe

We have had the Arc since it was launched, and I have not had any issues with it since we set it up.  Recently, the audio will stop while the video will continue playing.  It is not cutting in and out, just simply stops.  It is very random, and it doing so with different apps. Last night, it was in the middle of Shang-Chi in the Disey+ app.  It has also happened in Netflix and Hulu.  I believe this is since the latest update, which is in a similar timeframe as the latest LG firmware update. The fix has been to exit the app and restart the movie or show.Anyone else seeing the same issue?