Spaces & Setups

I would like to add surrounds to my arc and sub. I have a couch that is against a wall with no room to add play 1’s as surrounds. It looks like only way would be to use in wall speakers. I'd appreciate any input as to speakers to use as well as how to connect to Sonos arc. I'd like good sound but not looking to break the bank with setup. Thank you. 

I know you add/authorize Amazon Music as service, but can Sonos differentiate, and or prioritize playing downloaded songs from you Amazon Music library? (My theoretical scenario is if your internet connection speed is slow, can you play your downloaded Ultra HD Amazon Music without buffering or loading?)

I bought an ARC at Xmas to finally get decent sound from the TV.  (Previously I’d used a cheap DAC to input from the TV to my HiFi system.)I’m toying with the idea of adding a SONOS Port to the HiFi so that the kids can link their iPhones/Pads apps to the HiFi as Spotify is great for background music and this will enable access to internet radio.Would such a system also allow me to play the TV/ARC through the HiFi simultaneously and therefore enable me to augment the bass?  If yes, are there any snags/issues that I’d need to consider.  Having a good quality vinyl and CD based HiFi ,coupled with a digital media system, sounds like Nirvana, Nevermind the pan-generational benefits within the family (pun intended!) Can it be achieved or am I being Dagenham (3 stops beyond Barking?)

Hi, the most recent 14.18 update fixed the subwoofer issue with TruePlay tuning on my setup (Arc+Subx2+Fivex2), but made the rear surround speakers significantly louder than before.Any surround sound dialog sounds like it’s at least double the volume when projected from the rear when compared to the front. Is anyone else running into this problem?

I got an email saying Sonos added two new stations.  When I try to find them I get nothing.  I can find them on the website as well.Here is a link to them: https://radio.sonos.com/stations/forest-sounds    https://radio.sonos.com/stations/ocean-sounds I restarted the app, reauthorized the sonos radio channel etc, no new updates. I use sonos rain all the time but would like to try out others,  thanks

Newbie here i want to group sonos arc, sonos sub, sonos amp and a pair of sonos ceiling speakers to make a 5.1 setup for both my TV and music. I’ve heard sparingly that there may be a delay in TV audio etc.Please advise if this is doable and recommended.

Can Ray cast the sound on the TV to my two Sonos ONE speakers as front left and right?

I have beam gen 2 and sub mini. If I wanted to add surround sound which speakers do I buy? 

Hi - I’m trying to maximize the Sonos home theater experience (to the extent that is possible).   One bummer…..wife will not let me install an Arc Soundbar under the TV.   So I’m purchasing two invisible Sonance speakers that will hide in the drywall on either side of the TV.   After reading many posts on here….this is my plan: Buy 3 sonos ampsFirst Amp will power the two sonance speakers mentioned above to create a phantom center.   Since I can’t get an Arc, my hope is that these two speakers will be an adequate substitute for center channel dialogue.Second Amp will power two additional FRONT speakers on the far left and far right of our living room for to expereince the true left and right channelsThird Amp will power two additional speakers on the rear left and rear right of our living room for rear surround sound.Finally I’m adding an Sonos Sub to the set up. Will this work to allow me to experience a 5.1 home theater set up?   Or will the first two amps and speakers mentioned abov

  Hi, I have a Sonos Arc since almost a year, and somehow I’m not content with the sound it adds to my LG OLED TV. Already had a nice call with Sonos Service, and according to the very engaged hotline agent, signal formats, connections, update status and settings were just fine. And I tried Trueplay mit various iOS devices and in multiple runs. The sound is rather “thin”, I’m not really feeling that the sound is much better than the built-in speakers of the slim LG TV. Might I be having a faulty unit that I should send in for service repair? Or is this mediocre sound quality “expected behavior” of the Arc? My questions:Room acoustics: The sound is reflected from the Arc on the one side by a wall, whereas in the other direction there is some open space (see images). Plus, I’m sitting quite close to the back wall. Any chance to get better results with the Arc in this arrangement by changing things in the room, or should I rather switch to some other home theater audio system?  Upgrade to

I have a Connect and Connect Amp. Both are connected to different mesh routers in different rooms (using Ethernet). Everything was working fine, until I installed a new mesh router a couple of days ago as the old mesh router was starting to give me problems. Now the app (Sonos S1) is able to find the Connect Amp. But is not able to find the Connect. I’ve tried to use “find missing product”, “add a new product to existing system” in setting, reset the Connect to factory setting, moved the Connect to the same room/router as the Connect Amp with no success. Any suggestion and help would be appreciated.Thanks!Sanjiv 

Any time I adjust something ...volume, change stations  ...any interactive change to the app on the mac, then minimize the app. After about 15-30 seconds it pops up again. How can I stop this?  Thanks,  JA

Hello all. Just got my Sonos Arc system. Connected to Epson TW-7100 4k Projector. Using the Feintech VMS14201 HDMI 2.1 Matrix Switch to connect Apple TV 4k and Fire TV 4k. But getting no sound with the HDMI-optical connector. Feintech def supports my projector model. Any help on solving this would much appreciated. Connected the system as in the diagram (attached). I would hate to have to return the system.  

Hello, I have a small issue. We have 3 amps on our system that should control 3 different areas with their own speakers.When we first set up the system the ‘Gym’ amp and speakers were on the app. However after we had some internet issues the ‘Gym’ amp/speakers now just copy whatever is being played on the ‘Reception’ amp/speakers. But as I said, the ‘Gym’ used to be it’s own individual area. It’s as if the ‘Reception’ amp now controls the speakers in the reception and the gym. But the gym should be controllable through it’s own amp. They are not ‘tied’ together (when you get 2 or more amps to play the same), it’s just the the gym has completely gone from the app, but as I said is till playing music!Any suggestions would be very appreciated!Cheers A  

I have a sonos move and a google nest hub set up in the kitchen. Sonos move is set up to use sonos voice control so that I can verbally group it with the other sonos speakers in the house. I have a google nest hub  that will play specific spotify songs I request, but it only plays on the google nest hub speaker. I would like to find a way to ask google to play a specific spotify song but have it play on the sonos move speaker. I set the sonos as the google homes default speaker but when i request a song it says “okay playing (this song) on the kitchen speaker. sorry spotify premium is not currently available” even though i have my spotify premium account set up and it works when the sonos is not the default speaker.Is there a way to play spotify music by asking the google nest hub, and then have it play on the sonos speaker? 

hi,after update apple home to a new architecture (in ios16.2 or tvos) airplay on my beam stopped working, i tried to restart beam, iphone, apple tv and nothing, i tried it on my iphone, wifes iphone, imac and it is not working,do you know how to fix it pls?thankstomas

Hi.  I received an e-mail offering 20% off Sonos accessories through tomorrow, 2/1/23.  The discount is supposed to be applied at checkout, without having to enter a promo code.  Two days ago, I ordered a pair of Sanus speaker stands, that appeared to be 20% off, but I was actually charged full price at payment, so I canceled.  Now, when I go back to sonos.com, none of the 20% off appears on any product despite the fact the sale is supposedly going on now.  I was signed in when I ordered.I tried reaching the sales team via chat and phone, but no one is available.  Does anyone know what is going on? 

Hello, how to know if i listen a music in 24 bit or not? No display available on Sonos app? Any ways to force it?I force the 24 bit/48 khz on PC with spotify app and sound quality is just incredible! Thanks! 

  I am in the process of building a new house and we are in the framing stage. We are getting a new TV (Samsung Frame) which will be mounted over a fireplace. We currently have a Sonos Sound Bar , and two Ikea Bookshelf speakers set to surround sound.Mounting a Sound Bar is not going to be feasible above the fireplace since it is a frame TV.  Since we are willing to buy all new equipment and prefer to go ceiling, what us the best option? Do I need bookshelf Speakers? Also, we like to extend 2 ceiling speakers in the kitchen area to extend music or tv as well. 

I tried pairing my PC keyboard to my Kindle Fire HD8 which I primarily use as a sonos controller at my desk.I was able to type in the search bar and use the volume controls on the keyboard. I was wondering if there are shortcuts that will allow me to search, and select from search results? This would be amazing if possible.

So  I recently upgraded my old connect to a Sonos Port. The port is connected to my receive and passive 5 speaker system for home theater. I however play music through it plus zone 2 are outdoor speakers. I’ve been toying with the idea of a turntable and would prefer to connect it to the existing port. At least until I get a new 5 (gen 1 currently) but I’m not doin that until I see the Optimo. I assume no issues with this but I could just plug the Line in to the port but still use it with the speakers? Not clear if it can run line in turntable (amp obviously included with turntable) and still power the receiver aspect?

I am trying to find out if it’s even possible to find out the battery level without WiFi connected. The app does not let you see anything about the device without WiFi. This is really a huge drawback for a portable speaker.  anyone know?

Some icons for the radio stations in "My Sonos" are blank.When I play a station with a blabk icon, the correct icon appears in the darkened bar at the bottom of the screen. So I presume the icon is available.Refreshing the app’s cache doesn’t help. How can I get the missing icons?(Background info: Android app, version 14.20.1, Dec 2022)

Sonos Arc drops audio frequently when playing media from Android TV where audio source is stereo.No issues with netflix app when source is dolby atmos. TV is new Philips OLED807 2022 model, with latest firmware. Connected via eArc port. Already tried disconnecting power to tv for few minutes.Tried both Sonos supplied HDMI cable and brand new expensive HDMI 2.1 cable. anyone with the magic solution? Diagnosis number 1890521882

I recently upgraded my S1 Sonos system to S2 (removing two original Play:5 speakers, and adding a half dozen Ikea Symfonisk bookshelf speakers). Everything was, and still is, connected to SonosNet through a Boost wired to my router that I’ve had for some time. Everything works fine after upgrading the app and adding the new speakers, and all is still on SonosNet. To help ensure extended range and prevent dropouts, I purchased a second Boost last week to add wirelessly halfway through the house. However, I cannot get it set up. I plug it in, choose Settings: System: Add Product in the S2 app for Android, make sure Bluetooth is on on my phone, and then wait for the Boost light to turn from white to flashing green (set up) before I press the Bluetooth button on the Boost to make it change to flashing orange (connecting). The S2 app on my phone never recognizes it as it scans for products to add. I’ve tried this multiple times. The original wired boost continues to work (Sonos System Info