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J. Auer
Contributor II
Dec 5, 2022 3:08 PM UTC
Answered

Sonos pops up after any change - Mac

Any time I adjust something ...volume, change stations  ...any interactive change to the app on the mac, then minimize the app. After about 15-30 seconds it pops up again. How can I stop this? 

 

Thanks, 

 

JA

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Jamie A
Jamie AAnswer
Sonos Staff
Dec 8, 2022 1:58 PM UTC

Hi @J. Auer, welcome to the Sonos Community!

This is a very strange one, I’ve personally not seen this happen before and I’m not sure what would be causing it.

Since the issue seems very easily to replicate, I’d recommend reaching out to our support team as they have the tools available to troubleshoot and resolve this issue with you.

I hope this helps!

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4 replies

Mr. T
Mr. T
Dec 5, 2022 3:12 PM UTC

Try something along the lines of:

Mac OS > System Preferences > Notifications.

Scroll down to Sonos and click on "None".

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J. AuerAuthor
Contributor II
Dec 5, 2022 3:46 PM UTC

Thanks. Checked and that setting was already off. Tried turning it on, then back off. Same behavior.

 

Thanks for the attempt. 

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Jamie A
Jamie AAnswer
Sonos Staff
Dec 8, 2022 1:58 PM UTC

Hi @J. Auer, welcome to the Sonos Community!

This is a very strange one, I’ve personally not seen this happen before and I’m not sure what would be causing it.

Since the issue seems very easily to replicate, I’d recommend reaching out to our support team as they have the tools available to troubleshoot and resolve this issue with you.

I hope this helps!

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    J. AuerAuthor
    Contributor II
    Feb 3, 2023 2:13 PM UTC

    Thanks. I’ll reach out to support. 

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