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Other than turn off the surround speakers, how to stop surround speakers from fluttering when playing music from the phone app with ARC Ultra and Era 300 Surround speakers? I know this question has been ask before, but I have not found a good solution.

My Arc is connected to a Philips TV and has been working flawlessly until about a week ago. Since then, there is no sound when i turn on the TV (no settings changed on the TV). I have to disconnect the HDMI cable and then plug it back in to get sound. Anyone has an idea what could be wrong? Was there a recent firmware update? 

Hi guys just got my arc ultra and I have a mesh network ASUS with a 2ghz and 5ghz band. The arc connected to my 2ghz connection for setup but I can't get it to connect to the 5ghz band (even when moving the arc right next to the main modem). It just does the connection steps then errors out. I thought the new arc ultra is able to utilise the 5ghz band. Thanks for the help EDIT: Should also mention the system is setup with a Gen1 Sub (which can only use the 2ghz band). Is this the main issue where both need to be able to use the 5ghz band?

I bought a Sonos era 300 from UK on May 2023. I am using the speaker in India which has suddenly run into an issue. Can I get the product replaced in India if it’s still under warranty?

Hi there, I recently got the Beam gen 2 and like it very much. I have an older TV, so it connects via the optical line in. Works well and sounds good.I’m trying to figure out if there’s any way I can use my Bose 321 subwoofer with the Beam (see image of Bose AV cable). Thank you! 

Hi, I read around a month ago that inverting the era 300 was not fully supported in the software yet, was looking for some info on this topic, is it fully supported yet? If not when is it likely? and also can anyone explain what not fully supported actually means.

why is it i am unable to connect my devices i have 14 iproducts all app upto date no change in wifi ive rebooted wifi hard reboot all devices managed to get move connected then beam then went back on the app and another devive appeared tgat had been off for 2 days then nothing in yhe app very weird 

I can't get my Telus remote programmed to control the volume or mute on my soundbar. The tech tried a few programming codes with no luck. is anyone aware of more codes to try. 885 didn't  work. Thanks 

When I check my Netgear router it shows that I have one (or sometimes more) ZonePlayer ZP100 connected as wired devices.  It also shows: two Sonos-One, a SonosZP Sub, a SonosZP Play:1, a SonosZP Entertainment (the devices on this list change often)I do not and never have owned a ZonePlayer device.In my configuration, I have an ethernet wire connecting to a Sonos One and everything else is connected to it via SonosNet.  The full set is:5 - Play:11 - Sub1 - Play:5 with connected Sub3 - Sonos One  (one of them wired)1 - Play:3My question is, why does my router show ZonePlayer(s)? (and why does the list of things fluctuate)

I still have very erratic control over the pause and volume of the Sonos system via the apps.  Bizarrely, some guy in Romania made a product called SonoPhone which reliably plays/pauses the system. I bought it, but I can’t believe that this functionality still doesn’t work.  I have just reserved IPs for all my Sonos devices on my Eero network. Are there other steps I can take to work around this bug in the Sonos-provided app?

It's been weeks and I cannot successfully connect my Era100 to Sonos Voice Control.  Note that when I tried setting up the Sonos Voice control , Sonos app is always updated.  Please advice.Thank you

 Found the IOS update 80.11.51 in the App Store.  After the update got the message No Products Found.  Went through the process of reconnecting each product to the network.  Got the Arc, Sub3, Port & Moves connected.  None of them show in the app.  Why is this the case?  The ISP app shows them to be connected.I could not get either 300 to connect.  The light flashes green & white, but no chime is played and after pressing the two buttons the connection attempt just goes around in circles before announcing failure. Deleted the app.  After reinstalling it and choosing Join Existing System it reported No System Found.  Not thrilled about having to start over.

Samsung QD OLED 4K 55S95D (2024)Sonos beam Not connecting 

I’ve been having an issue with my Sonos system where the audio isn't syncing properly across multiple rooms. I’ve tried restarting the system, resetting the Wi-Fi, and ensuring everything is updated, but the issue persists. Has anyone else experienced this problem, and what solutions did you find? Any tips on improving the synchronization between speakers would be greatly appreciated!

Hi i have 1 sub mini and 2 era100 and an iphone11 all connected to a fiber modem wifi5 . I reset all then i re connect again but ,  i use music app on iphone , every 10-15 min. no sounds . To start sound again sometimes i push play on music app, but sometimes doesn't work , so I'm forced to use sonos app i have to reconnect all the 3 speakers. Very very annoing...Any solutions? Thanks in advance

I cannot find the option to connect to my NAS using the Sonos app 

I have an existing NAS configuration, where the share is //NAS/Music Library/   with a space.If I try and add this to my Sonos SL using the app it just errors and tells me to check the username and password. (which I know are correct).Now the example on screen tells me not to use the trailing slash character, but if I don’t use that then the Add button stays greyed out.    I cannot believe in 2024, that I cannot use a sharename with a space, so can someone please advise how I should enter the location (I have tried quotes etc)Thanks in advance

Hi! I am an Italian living abroad and all of a sudden I can’t listen to Radio Rai anymore through the sonos app. I can still find Rai stations in Sonos radio and TuneIn, but I only get the “Welcome to TuneIn” refrain.Anybody can help?thanksLara

This is very hard info to find. I am looking to determine:1. Best Dolby Atmos experience2. Minimal touching of the equipment settings/rebooting/finding info on audioholic web sites for seamless operation.Price difference between the two extractors is significant. I am leaning in the OREI direction for the price.My setup:LG OLED TV with Google Chromecast (to HDMI Port)Arc Ultra2 Era 300’s as Surrounds Connection: Do I simply connect the the TV HDMI Arc port to the box?I do not have a firestick or alexa or gaming system.I just want to watch 4k TV with Dolby Atmos (whatever is served via the Chromecast).Thank you.

Me gustaria saber información para la reparación de un sistema sonos One sl en España. Soy distribuidor y no tengo información al respecto.Gracias Moderator Edit: Google Translate- I would like to know information for the repair of a Sonos One SL system in Spain. I am a distributor and I have no information about it.Thank you

Can't switch from beta version to regular version, It still shows as beta.The beta version service said they will change the version, but still stuck on beta version thanks

Hi, I didn't use my sonos for a while. Now I decide to use it again. It takes a while to find all components again and connect them to wifi. After it was done app say - i need to install update. As soon as I try it, it says- looking for updates, then - "something went wrong" and no other options. Do you have solution for this issue?I restart all sonos staff, restart router, restart phone, restart tablet. Didn't help.

Hi i have enjoyed to be able to use essential control functions ( multimedia controller) on my Google Pixel watch 2 to control Sonos. But since the rollout of the big new Sonos update, it's no longer possible to use this function. The multimedia controller on the watch still works with all other player apps installed on my phone. But for some reason just not any more when using Sonos! I really miss this option. Is there a solution/update that will fix this issue.

A few updates ago that, individual songs from Apple Music no longer show up on recently played. Albums and playlists show just fine. I have removed and re-added my Apple Music account, but this did not fix this. Is anyone else seeing this?

I have received multiple emails over the past couple of weeks regarding app improvements related to queue management features. Yet, when I look at a queue I cannot re-order anything. When I click the dots next to a song in my local library or hold down on a selection, I cannot add it to end of queue nor can I add it to be played next. Where are the supposed queue management updates in these new app updates? note: using iOS and iPadOS 18