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Contributor I
October 24, 2024
Answered

problem sonos connect amp

  • October 24, 2024
  • 5 replies
  • 134 views

Hello. Problem with playing the Sonos connect amp. When you turn on playback, there is an instant sound and then disappears. As if the sound mute mode is turned on.

I can send you a video of the problem.

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Best answer by Stanley_4

If you verified the wiring and speakers are good then calling Sonos support is the next step.

5 replies

controlav
Lead Maestro
October 24, 2024

Sounds like it is overloaded and switching off the amp to protect itself. Check your speaker wiring for shorts etc.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
kvitalAuthor
Contributor I
October 25, 2024

Speaker wiring is normal

Stanley_4
Stanley_4Answer
Grand Maestro
October 25, 2024

If you verified the wiring and speakers are good then calling Sonos support is the next step.

kvitalAuthor
Contributor I
November 21, 2024

Maybe someone will share the scheme?
 

106rallye
November 21, 2024

Could you post a picture of how you connected the Connect amp?