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kvital
Contributor I
Oct 24, 2024 5:25 AM UTC
Answered

problem sonos connect amp

Hello. Problem with playing the Sonos connect amp. When you turn on playback, there is an instant sound and then disappears. As if the sound mute mode is turned on.

I can send you a video of the problem.

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Stanley_4
Stanley_4Answer
Grand Maestro
Oct 25, 2024 5:02 PM UTC

If you verified the wiring and speakers are good then calling Sonos support is the next step.

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5 replies

controlav
controlav
Lead Maestro
Oct 24, 2024 12:48 PM UTC

Sounds like it is overloaded and switching off the amp to protect itself. Check your speaker wiring for shorts etc.

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    kvitalAuthor
    Contributor I
    Oct 25, 2024 4:32 AM UTC

    Speaker wiring is normal

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    Stanley_4
    Stanley_4Answer
    Grand Maestro
    Oct 25, 2024 5:02 PM UTC

    If you verified the wiring and speakers are good then calling Sonos support is the next step.

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      kvitalAuthor
      Contributor I
      Nov 21, 2024 4:27 AM UTC

      Maybe someone will share the scheme?
       

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      106rallye
      106rallye
      Nov 21, 2024 6:48 AM UTC

      Could you post a picture of how you connected the Connect amp?

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