Answered

I have a modest setup of 2 sonos 1 speakers and a nice smart tv from Samsung. Now i know how to get sound from the TV running on sonos; either by buying Connect or a line in equiped sonos 5 or a playbar. Thing is, all of these options are quite expensive and i rather want to try it out first and then do an investment second. My tv however, being a smart tv, is hooked up to my homenetwork, and is in the same network as my sonos. Would it be possible to hook it up via the network? Its a samsung TV.

Hi everybody Is it possible to use the Hegel H160 with Sonos Connect?

Sonos was unable to add the music folder The computer Shirleyanders1 cannot be found

I've just purchase a ZP120 and don't know which voltage setting to select. I live in the US (Washington). The label under the power connector reads 100-120V-/220-240V but the voltage select switch has 115 or 230 selections. Having seen several posts where the wrong choice was made and their unit was fried I want to make the correct choice for where I live. Thanks.

My system comprises an all British set of separates, including a pre-amp and mono blocs. It still sounds great after twenty years, but things change and technology marches on. Whereas I used to listen to CD's, I now stream my music via AirPlay. A Cambridge Audio DAC is the interface between the hifi and Apple TV. I'm considering selling the whole system and replacing it with Sonos kit, principally for music but also to integrate and upgrade my TV sound. My question is, should I expect the Sonos units to be truly comparable to the high end hifi I've known for years?

I cannot play music from my itunes library through sonos on my mac laptop or from my ipad. I can however, play pandora. How do I connect to my itunes library??

I have two pairs of speakers installed in the ceiling in my kitchen.  I would like to know whether these can be powered by a single Connect:Amp. The speakers are rated as 6 ohms. I would be grateful for any advice or guidance as I am looking to increase my Sonos set up as soon as possible!

Every once in a while and with no changes to my internet connection, on opening the Sonos app I get 'Searching for your system' and then the error' Your system cannot be found'. I have to do a factory reset and a reinstallation of my two Play 5s to get it working again. Sonos support is utter crap - has anyone else experienced this issue and have a fix? TIA.

I would like to play my sonos loudspeakers in my basement where I don't have any Ethernet. Can I connect one of my loudspeakers to my laptop and listen the music stored on my laptop?

Having a rather small bathroom, kitchen or other rooms in my apartment, I would love to get a Play:0 which should be 25% smaller than the Play:3.

The last couple of days there has been a lot of spam on the forum Obviously it's irritating but I'm also concerned that Sonos is dragging it's heels in removing the obvious spam posts. Many of these are multiple posts by the same users. What is being done to resolve this and cannot Sonos take advantage of some senior posters to help police/moderate this?

I'm a bit confused with the different namings of optical outputs. I have a Philips 4000 series http://www.philips.co.uk/c-p/40PFH4109_88/4000-series-full-hd-led-tv-with-digital-crystal-clear/specifications with SPDIF connection. Is this the right one for a Playbar?

I have a Google Play Music All Access account that I use with my Sonos system. I use it with the Sonos App on my Android phone and I also use it via chromecast with the Play Music android app. I have just purchased a chromebook and thought I would be able to do similar thing within the google play app for chromebook however I can't seem to see a chromecast icon like I do when using the android version. Is it possible to do this via chromebook? If not any chance that this could be looked at. Cheers Scott.

I recently purchased and installed a Sonos connect. Everything seems to be working fine. I just noticed a new Windows user account on my system with the Sonos name. I presume this is part of the Sonos application. Just wondering if this is OK and what it does?

I  have a playbar, sub, and two play:1 speakers.  I have a new Sony 4k TV and I am trying to watch Netflix in 4K with 5.1 surround.  When I go to About in the Sonos controller I can see it says 5.1 but I am not hearing anything from the play:1s, not sure if I hear the subwoofer.

If volume of Playbar is changed using an IR remote, is the volume of Play 5's in the same group adjusted also?

When I group a Connect AMP and Playbar (which is connected to a TV), I can't control the volume using the TV's remote as a group, it only adjusts the volume of the Playbar. This means I have to reset the balance of the speakers within the group every time someone adjusts the volume using the TV remote. Having to adjust the volume on my Connect Amp within the Sonos app is a real pain. Is there a way the group volume can be controlled by the TV remote?

Dear Sonos: First of all, I need to admit that your quality sound is amazing, but the interface....well... it's horrible, a mistake....and I suppose everyone knows that. So, what exactly are you trying to solve about this? I can imagine with: 1. Spotify App? 2. Amazon Alexa? I have named these because you're developing in these apps. 1. Spotify When i use Spotify on my Smartphone, I'm able to use the equalizer, music quality, etc. When I use Spotify to control my Sonos, i can't use the equalizer on Spotify, so? Must I use the Sonos App? and....I don't understand, are you developing a new way to control your Sonos, but with limitations? And worst? I just bought my Playbar and Sub, I just wanted an excellent Sonos App like the Sonos Audio. 2. Amazon Alexa I don't understand when you say on August 2016: Beginning in 2017, anyone with an Alexa-enabled device — right now that's the Echo, Echo Tap, or Echo Dot — will be able to control Sonos speakers with voice commands.

is there a way to play the TV sound through my playbar and 2 play:1's with full audio instead of it playing surround sound

Hi, I have had a playbar for about 6 weeks. Ultimately I caved in and bought a SUB to go with it today. It sounds great, but I have a question. The Playbar + SUB is a 3.1 system. However, the audio into the playbar is 'Stereo' according to the Sonos app. When I set my DVR to output surround sound, I see Dolby 5.1 as an input to the playbar according to the app. The audio quality becomes softer with this setting. Is this because the rear speakers sound is completely lost? Or will the playbar 'downsample' the 5.1 input onto the 3.1 setup? Put in other words, what is a better input for a 3.1 system? 'Stereo' or 'Dolby 5.1'? Thanks, Apurva

I am potentially moving to the USA in the next few months and want to take my play3's with me (I have three) I just have the units and no connecting AMPS. Will I be able to use the Play 3's over there by using an adaptor or will I need to buy new main's leads or will the change in wattage mean new units! Keen to avoid the last one if possible. Just not sure if they are made universally and then just different country adapters supplied? All advice gratefully received.

CAN I CONNECT THE AUDIO OUTPUT OF MY SMART TV TO MY SONOS SYSTEM? MY TV HAS A DIGITAL AUDIO OPTICAL OUTPUT

I've read various forum posts about this sort of issue, but remain a bit confused about the possibilities with my unique setup. (I'm coming from a house where I used Sonos in a conventional sense with multiple Play 3s, an AMP, and Bridge). I bought a new house with a built-in distributed sound system by Russound. It consists of a multi-zone amplifier which feeds 6 zones. Each zone has a wall-mounted controller (on/off, volume and source) with in-ceiling speakers. http://goo.gl/uJuPeJ Currently, I have an Airport Express hooked into the "CD input" on the amp and use an iPhone/iPad/Mac as the music source which is controlled with the Apple Remote iphone app. It works okay, although with this setup, different music cannot be played in different zones. So, first question -- is there a way I can use Sonos technology (?CONNECT and CONNECT:AMP) to give me multi-zone control? And second question: If the above is possible, can I enhance some of the existing zones by adding the free-st

Is it true that the music I stream to my Sonos system goes through servers at Sonos? And that if Sonos' systems go down I won't be able to get music from online services like Spotify and Pandora ? I thought that once I had my equipment set up and running, the streaming was handled by my hardware and my own internet connection. See: http://www.charlestonsw.com/sonos-services-little-secret/