Play 1's are received in different color boxes

5 replies
2127 views

Hi

Recently I bought two Play1's from best buy and i received in two different color boxes. I noticed one box has Title Sonos Play:1 and in black color and other box is just Play:1 and in red color . Speaker pictures are also different on each box. On one box it says Wireless hifi system and other box does't have that caption.

Do you guys think that I received fake products. This is first time I am using Sonos product

Thanks and Regards

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Pierre CAnswer

Retired Sonos Staff

Thanks for helping out here guys. Recently, we changed the packaging of our product range. While this might result in some design changes on the box, neither the device design nor the product specs changed. Here is how it should look like for you:

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MrKeith

Prodigy II

I'd suggest you take a picture and attach them to a message. The contents of the box a Sonos product comes in is quite distinctive, as will the product itself.

Mr Keith

K

Kumar

If they work and pair together in stereo mode, they are genuine - I have never heard of a fake Sonos product that can do that. I also doubt that best buy will sell fake products of any kind, but am less certain of that part; very doubtful though.

Pierre CAnswer

Retired Sonos Staff

Thanks for helping out here guys. Recently, we changed the packaging of our product range. While this might result in some design changes on the box, neither the device design nor the product specs changed. Here is how it should look like for you:

Help others find useful content by clicking the like button and selecting the best answer to your question.

D

doo

Contributor I

I just got one in a white box... is that new??