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Hi everyone, thanks for any help or input in advance. I just bought a Playbar, Sub, and 2 Playones for surround sound/music in my basement. I watch a lot of basketball but have been very disappointed with the surround during the broadcast. I feel like I should be getting crowd noise and what not in my rear surrounds but I get pretty much nothing, except sound effects when they do graphics or a random really loud clap from a fan. I watch the Vikings/Eagles game on Sunday and it seemed to work great, but I wasn't paying as close of attention to it at the time. Everything seems to kick on and work great during commercials but then drops off again. My Sono's set up sounds amazing when playing music or watching Movies. I called support and the latest answer I got was that it's just the way basketball games are mic'd and they get lots of complaints about. Is this true or are they giving me the run around. Thanks!

Anyone know if f the desktop controller will see a significant update any time soon? Compared to all the updates to the app, it seems quite neglected.

I get a "Discovery Failed" message when trying to discover devices through my new Sonos One with Alexa. I've followed the following steps: 1. Set up Sonos One and added voice control with Alexa. Alexa responds to commands and knows who I am 2. Set up the Alexa app, connected it to my account 3. Enabled the smart skill for Sonos I tried both asking Alexas to discover devices ("Alexa, discover devices") and trying to locate devices through the Alexa app but I get a very quick "Discovery Failed" response (see image) [img]677546bf-3c59-42a3-99cb-026972d8ab53.jpg[/img] For what it's worth, I've also tried to connect my Nest thermostat by enabling that skill and connecting my account, but that device also cannot be discovered. Also, I've tried to uninstall my apps and go through this entire process again. That also does not work. Please help.

I want to start adding Sonos speakers to my home theater set-up and would like your advice. I have a Denon AVR-1912 receiver and a Sony Bravia LCD TV. I would like to replace my center speaker and two front speakers while continuing to use my "wired" rear speakers and subwoofer. I am hoping that I can accomplish this by purchasing a pair of PLAY:1 speakers, a Connect and a Playbar. Will this work? Will there be a lag? Do I need additional components? Thank you for your advice!

After downloading the latest update today, the volume buttons on my iPhone S no longer control sonos volume. I have checked the settings, and “hardware volume control” is selected. Does anybody have any tips on how to restore the function? Thank you

I have variously 4 Sonos speakers (1s & 5s) and since upgrading my router to a Netgear Nighthawk I cannot get my iPhone SE to connect. My iPad, MacBook, iPod and PC connect seamlessly. I have gone through all the normal troubleshooting procedures and updated the Sonos software only today so all is up to date but to no avail. Deleted the app from my iPhone and reinstalled - zilch. Not a massive problem but a niggling issue which needs resolving. Couldn’t see any solutions in the forum that match this. Any ideas ?

I received my first Sonos product over the holidays, and am LOVING it. As I was connecting all of my digital streaming services, I was surprised not to be able to find anything to connect my Audible account, and couldn't find a generic input where I could bootstrap it in. Am I missing something? Have others successfully found a way to troubleshoot this? Thanks.

Hi guys, I was wondering whether you could let’s me know if it would be possible to connect my playbase to a Vinyl player. I’m looking to buy a vinyl player, but I know that the playbase only connects via WiFi not Bluetooth. Any advice would be appreciated. Best, Edouard

Using Sonos play bar with two Play 1s. Instead of investing in a Sonos sub, I was wondering if the bass on a new Play 5 would do the trick.

Updated from 8.2.2 on my PC just fine. However when I try to update to 8.3 on any of the three Apple devices I have once I hit the update link am asked if I want to open in Apple Store. 8.3 listed and Open button next to it. Doesn't update. Still have 8.2.2 I had to delete Sonos from my Apple devices, go to Apple store and download 8.3 and install.

This is the second Sonos One speaker that i've had this issue with, i've hade the Sonos One for about 3 weeks and out of nowhere it stopped responding to Alexa commands. I've tried to restart and unplug it to no effect. There are no lights on the top of the speaker.

While some of the changes made to the app during these updates may be welcome, the one I’ve waited ages for is to be able to play Audible through my Sonos speaker. When will you be able to get around to making the ability to use Audible through the speaker without the need for leads (which sort of defeats the object really.!!)?? This is long over due now ?

We have our speakers in two bedrooms and the little power light seems to put out a huge amount of light when the room is dark. So much that with both speakers now have a piece of paper balanced on top of both! Anyway to turn that light down?

I have used moved into a new house, and the developers have had ceiling speakers installed in every room but haven't connected them to anything. We just have the wires in our under stairs cupboard. I am unsure on what kit I need to buy in order to make them work- people keep telling me a 'sonos system' but I imagine there are other connecting things I need to buy too?

I own the Sonos play:1 and just ordered Google Home mini without good thinking. I did some research and found out that the Google Assistant will be supported on Sonos One in 2018. (Does this mean that I don't need an external Google Home device? Or that I just can control the Sonos One with my Google Home device?) But will I be able to use the Google Home mini to voice control my Sonos Play:1? If not, should I : -replace the Google Home mini with the Amazon Echo dot? Or -Invest in the Sonos one and use no external voice control devices? Other suggestions and tips are always welcome. Thanks for answering.

we have our Play5 hooked up to the TV via the Line-in connection. my daughter is playing an Xbox, but we have our Sonos speakers (the Play5 & 2 paired play3's) playing Music (radio) via a computer, so she has no sound. about every 10 minutes the Sonos system defaults to the Line-in connection?, stopping the music and playing the sound from the TV/Xbox. I did have it so the Play5 was sound from the TV & the paired play3's were playing the music, but again, the Line-in connection defaulted every 10 minutes. stopping the music, and the play3's reverted to TV/Xbox - even without them being grouped to the Play5

Hi Everyone, I don't manage to make working my Technics SLBD-20 vinyl records Turntable with My Connect Amp. I don't have any sound. I have no problem with my CD reader which works perfectly on Sonos thru the Connect Amp. Do you know how I can connect my Turntable to my Sonos system ? Thanks a lot, Olivier

Has anyone out there had issues with a speaker causing a GFCI outlet to trip. When I plug in a Play 5 speaker on a downstream outlet the GFCI outlet immediately trips.

Hey everyone, So i have a play:1 right now and i'm looking at exchanging it for the sonos one. Question: in trying to make my house more smart connected i'm looking at getting a nest or other smart thermostat, maybe some Philips hue bulbs.. We're an Apple house so homekit compatibility would be nice. Will the sonos one work with all this? or will i need to get the homepod, or google home?? I also read that play:1 and sonos one can't be synced to play in stereo? What other info am i missing here?? Thanks

Just bought a second hand play one. Apparently used 4 times. Seems speaker is blown. Is this repairable ?

If I set specific EQ settings for my Sonos One, are those settings “stored” in the speaker, or do I need to plug them in separately into each individual controlling device (e.g. my iPad and my iPhone)?

Playbar is connected directly to TV via digital audio/optical connector. I don't have an internet connection yet. When I turn my TV speakers off I get absolutely no sound from the playbar even after I manually turn up the volume on the side of the playbar. But when I have TV speakers set to on, I hear the cound coming from the playbar also.

When I try and unselect the current room that is selected on the app, it unselects, and then I select another room and press done - the old room is still selected. There seems to be no way to select another room. Currently I'm using an Android tablet. I've tried this on another iPhone. Same problem. Is nobody else having this problem?

I have hearing aids that are MFi (made for iPhone). This just means that they are designed to integrate with iPhones proprietary protocol over Bluetooth and audio integrates well with it including music playback and phone calls. The sonos app for some reason utilized Bluetooth while the app is running. I can tell because my hearing aids are setup to automatically decrease its external mic volume when audio streaming is active (so I can hear the streaming audio and external “real world” audio is not as amplified). Every time I start the sonos app, my hearing aids noticeably change in audio profile and the mic volume decreases. Why is the sonos app utilizing Bluetooth in this way?

I have connected playbar and 2x play 1 to my TV, hoping that the sound will be great, however, when I turn the volume up with the tv remote control it goes all the way to about half or 3/4 before the sounds get better, is this normal?