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I have been using the Sonos Desktop Controller on my PC for a long time and it has always worked. Three days ago it suddenly stopped working. I have tried uninstalling the controller and re-installing new one. It continues to give me the same Windows error message. Is anyone else experiencing something similar? Solutions?

New to Sonos. Gone through searches on this subject. Tried many. I own 2 play ones. Located in kitchen and family room. Sound and play great with sonos app. Can use voice command with Alexa to play in both rooms and can manually switch each on and off with Sonos app. Unfortunately the devices are not discoverable in Alexa so I can’t voice command room choices.

Will my existing Sonos one have support to Google assistant in next year or near future? Or do I have to purchase a new Sonos one get Google assistant. My current sonos one with Alexa really is pathetic and I’m really looking forward to have Sonos one with Google assistant. I hope I don’t have to buy a brand-new Sonos one with Google assistant. Could you please confirm if the new hardware purchase with Google assistant going to waste my money.

When asked “Alexa what time is it?” my newly installed Sonos smart one replies incorrectly for the UK I.e. 8 hours ago whereas all of my other amazon Alexa devices reply with the correct UK time. How do I change that?

Hi All. I'm trying to play my audible audiobooks on my Sonos system. I've registered them within the Mac controller and that has been accepted. Unfortunately I cannot find them in the controller. The books are held within iTunes in the iBooks section. I feel this might be the problem. Can you offer any advice?

My Bridge has stopped working I have no lights on the rear & no white light on the top of the bridge I have also tried all the usual troubleshooting tips

Voice Services for Alexa not available in our country Philippines. When Can this be available so that I could fully use my Sonos One with Alexa

I have a Sonos connect hooked up to my garage stereo and I am considering a Play 1 speaker in the kitchen for my wife. My question is will we be able to listen to 2 different songs at the same time? In other words, would the two systems operate independently?

I am currently considering making a major investment in SONOS equipment. I work for the State Department and move around the world. DOes the SONOS equipment use 110 or 220 power or is it dual voltage? DUal voltage would be best. Please let

I was successful in getting Alexa to play a specific Pandora station on my Sonos speakers. Then I added some new stations and edited the names of a few others. Now Alexa does not recognize any of the new or edited stations. I tried waiting overnight thinking it would take time the changes to sync. I tried disconnection Alexa from Pandora and then reconnecting them. No luck. She still recognizes and plays older and unchanged stations and plans them on whatever Sonos speaker i dictate. Any suggestions?

I have connected a USB hard drive (Seagate 2TB) to our router (TP -Link) with all our music on it. I believe this is called a NAS drive? How do I find the file path to instruct Sonos so it can access it?

I currently have version 7.4 of the Sonos app on my Iphone 7 Plus. I want to update to version 8.0 of the Sonos Controller app. In the app, I click "Update Now" and it takes me to a screen saying "Sonos App Needs Updating." I press "Update," and I go to the Apple App store to the Sonos Controller app page. There is no opportunity to update. Instead the only button is "Open." I click "Open" and it takes me back to the Sonos app, which I already have on my Iphone. A circle. Suggestions on how step off the carousel and update my app to version 8.0? Thanks.

Hi there Just installed a Bridge, Playbar and Play5. Having problems though accessing fully my iTunes on my iMac. Also neither my iPad nor iPhone5 can access all of my iTunes library and play music on the Playbar. Message states it cannot access iTunes on my iMac Please can you help?

The Line In on one of my Connect Amps, to which a Dot is wired, is set to Autoplay. With grouped speakers also checked. It works fine except when switching back to the Dot after music play via the app. Not only will the wired to Line In Dot not override music playing when given a voice command, music play does not start via the Dot even after the earlier music play is stopped using the app. And even after the queue is cleared via the app. When I pulled out the audio wire from the Dot, music was playing, heard via its speaker in response to the command it had received; plugged the wire back, but no music play. It took pressing the start/stop button on the Connect Amp and three flashes of the green light before music from the wired Dot started. There is no trouble in the reverse direction, in starting music from the app after the Dot is commanded to stop. Is this normal? Should the Line In set to Autoplay not respond to a signal as soon as it gets it? PS: The Dot signal levels also s

I have a group on Sonos at work that has 3 rooms set on it, no matter what I do the average volume of all 3 of the rooms has to be at 50%. I can't do anything to change it. All are Sonos Connects. So there are times when I have to have one room that's super loud just so I can have the other rooms somewhat quiet. I;ve searched the internet, forums, whatever you can think of and I haven't found any solutions to this issue. It does it whether I'm using an iPhone, Android, or the Windows Controller. All the rooms we have are set to Variable. And yes, it shows individual volume sliders, but the group volume has to average to be 50%, so if I change one very low, the other 2 rooms will get louder so the group stays at 50% I have submitted diagnostics and the number is 8170900.

I have created many playlists in the music library. But I cannot change song order within a playlist. When I click a song and try to move it, it just moves back. Any ideas?

Hi, just got my Amp up and running and it's working but no sound from my sub. Any ideas what I may have done wrong? Needless to say the sub is plugged in, switched on and hooked up to the subwoofer port on the Amp. Thanks!

I have a play 5 already and wondered, if i purchased two Sonos Ones, could i use that set up for surround sound? I am new to all this pairing and grouping and dont know how the surround sound set up works. Also, how easy is it to move the sonos ones around i.e. sometimes they'd be used as surround sound and sometimes theyd be grouped or set up in different rooms each playing individual music. I'm after flexibility really without having to pay a fortune! Thanks for any help.

Will the Echo Connect phone accessory be usable with the new Sonos One? Can I then have Sonos become my home phone?

Hi, Am about to buy a sonos system with 3 components throughout the house. I’d like for the system to improve the tv sound, and be able to connect by cable to our existing stereo. I’m hoping that doesn’t require buying both a Playbase and a Connect? My question is- can a playbase be used interchangeably to play sound off the TV and a stereo, when the cable is moved between the devices? I know moving the cable back and forth would be a bit inconvenient, but the stereo use would be infrequent (to be able to play CDs without having to go though uploading them as don’t currently have computer). Both the tv and stereo have the same input jack (on stereo it says ‘Digital Optical’ and on the TV ‘Digital Audio’ but I understand they are the same as TV manual says the TV does Digital Optical, and they look the same). So I’m hoping the system could be- 1 Playbase and 2 Play1s Or does it sound like I’d need- 1 Playbase, 1 Connect and 1 Play1? Many thanks, Nerys

I am looking to add a Sonos speaker to a master bathroom being redone, can either the 3 or 5 be used in a bathroom? Is there another option I should consider? Thanks.

Controlling audio Remote control from Samsung q7 55 to a Sonos PLAYBAR - how does it work

We got two Sonos play:1 for Christmas. I loaded the Sonos app on my iPad and my fiancé’s iphone. After playing with it for a few minutes I had two different songs playing at the sane time in different rooms. That was the desired outcome but as soon as one of us changed the song both speakers automatically started playing the same song and I have not been able to make each speaker play independent of each other since. Can anyone help me figure out what I’m doing wrong?

Can you set timers to wake and sleep music?

Is the Bridge no longer necessary? If I recently installed a new AC router, should I take my bridge off-line?