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Contributor I
Oct 20, 2017 11:06 PM UTC
Answered

Sonos Canada / Amazon US integration

I have a US Amazon account since Alexa isn't available in Canada yet. However, my way older Sonos account is registered in Canada. So when I've tried to use Alexa, the Sonos app says I can't because it isn't available in my region. Any way around this?
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Ryan S
Ryan SAnswer
Retired Sonos Staff
Mar 15, 2018 9:50 PM UTC
As of the 8.4 release, Alexa is available for Sonos in Canada. You don't need to change your user account's location, just use the normal CA Alexa account and you should be all set to use Sonos with Alexa.
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3 replies

Lyricist I
Nov 4, 2017 7:34 PM UTC
I am also curious about this. I just bought the SONOS Play and am very disappointed that I cant use my Alexa account with it. I may have to return it.
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Prominent Collaborator I
Mar 15, 2018 4:34 PM UTC
Change your sonos profile location to be in the US. It worked for me.
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Ryan S
Ryan SAnswer
Retired Sonos Staff
Mar 15, 2018 9:50 PM UTC
As of the 8.4 release, Alexa is available for Sonos in Canada. You don't need to change your user account's location, just use the normal CA Alexa account and you should be all set to use Sonos with Alexa.
Translate
Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.