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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,044 Topics
  • 30,846 Replies
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Jagielak
started this topic

Era 300 wall mount - Advice

Hello everyone. I need advice on the positioning of the era 300 , as they are mounted now they are an eye sore and don't like the angle of t...
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Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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6044 Topics
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Frank1981Contributor I
asked in Home theater
ReSound TV-Streamer-2 -- Is it possible within the Sonos system

We recently purchased an LG OLED G3 display and a Sonos ARC soundbar to replace an older system.  There appears to be no means to connect our ReSound TV-Streamer-2 that sends audio wirelessly to our ReSound hearing aids.In an attempt to serve the streamer, we bought a high-specification ARCANA HDMI audio breakout unit and connected it.  It did work, yet the audio output was unsynchronized with the video displayed and the time conflict between the ARC’s sound and the hearing aids made it unusable.Have any of you found a means to use ReSound hearing aid products with the Sonos system?

1511
Sotiris C.
9 months ago
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Tonio44Contributor I
asked in Home theater
can't access voice enhancement on beam gen 2

Hi!I have been a Sonos fab for years and I just bought a beam + sub mini to go with a video projector.I am a bit disappointed because I thought I could hear the voices better and I don't have the voice enhancement option where it should be.Is it because I play my movies from my MacBook pro with the sound through airplay? Source is Netflix or Apple TV rented movies.If yes, would an apple Tv (hardware) solve the issue (still with airplay)? Thanks Tonio

35210
Schlumpf
9 months ago
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Lenette.bjarneContributor I
asked in Home theater
subwoofer manglende tilgang

Vi har et Sonos system med Roam, subwoofer og højtalere.vi kan ikke høre at skubben er aktiv og kan konstatere at der ikke er lys i den.vi har prøvet at tage strømstik mm ud af den men det virker ikke.gør vi mon noget forkert? Google Translate:We have a Sonos system with Roam, subwoofer and speakers.we cannot hear that the pusher is active and can ascertain that there is no light in it.we have tried taking the power plug etc. out of it but it doesn't work.Are we doing something wrong?

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Jamie A
9 months ago
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MartynKContributor I
asked in Home theater
Dropping Volume Setting

I have a number of Sonos setups connected to my LG TVs via the optical cables.The TVs connected to the Soundbars keep their volume settings when a TV program is paused or the TV is switched on for the first time. The TV that is connected to the Bean G2 drops the volume level to 0 after a few seconds on pause or when between the TV being power cycled. If I use the TV speakers I don't have the issue, its only happening when used in conjunction with the Beam. Anyone have any ideas on how to fix this ?

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Jamie A
9 months ago
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YoYoPedroContributor I
posted in Home theater
Atmos and Spatial Audio

Can I play Apple Spatial Audio through my Arc + Sub + 2 X One SL home theater? Or does the grouping with the One SLs negate streaming playback of Atmos/Spatial Audio music?

1749
Schlumpf
9 months ago
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gogscurrieContributor I
asked in Home theater
Dolby Atmos with Beam 2 and One SLs as surrounds

My home theatre setup is Beam Gen 2 with Sub Gen 2 and two One SLs as surrounds.  I use Apple Music as main streaming service and have listened to various Atmos tracks which sound very good and I like the difference in sound quality and the remix seem to make good use of the One SLs as well as the Beam 2.  How can this be when only the Beam 2 supports Atmos? If I were to replace the One SLs with ERA 300s would there be an even better uplift in sound quality?

4276
Schlumpf
9 months ago
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Pottsy320Enthusiast I
posted in Home theater
Multi channel pcm from ATV sounds poor on Arc

I'm trying to use my Apple TV. It outputs PCM (multi channel) for many programs on Netflix etc, but it also outputs Atmos fine when encoded . The built in app on the Sony TV does Dolby digital plus.The built in app sounds miles better. The multi channel PCM sounds dull, flat and lifeless.Others have tested and have pointed at the Arc and it's reproduction of multi channel PCM. Is there a fix en route, or does the Apple TV go in the bin?

3739
Schlumpf
9 months ago
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LisahContributor I
asked in Home theater
Sub Mini - no audio

I can’t hear any sound from the sub mini yet it shows it’s configured 

1362
Schlumpf
9 months ago
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SteamboatCommonsContributor I
asked in Home theater
Connecting TCL TV to Play 5

I am looking for a solution to connect my TCL Roku TV with my Play 5 and Play 1 speakers in my bar. I do not have a sound bar to use and have a Digital Optical Audio to Analog cable plugged into the TV and Play 5 at the moment. 

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Airgetlam
9 months ago
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RubberBand ManTrending Lyricist I
asked in Home theater
Sound cuts out of wired PlayBar

I have a PlayBar that is wired into the network, and has been for many years now.  The past week or so, it has been cutting out for 10-15 seconds on a regular basis while listening to music. We have lots of Sonos across the house, this is the only device wired to the network.  When the Playbar stops outputting sound, the other paired speakers keep playing.  This leads me to think the network is fine since it is the bridge for everything else.  My main music source is Pandora, but I confirmed Amazon Music behaves the same.  I switched to TV and it seems to struggle for the first 15-30 seconds and then seems to be fine after that.  Not sure what to look at next??Diagnostics: 2054139114

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9 months ago
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Saqlain burkiAvid Contributor I
posted in Home theater
Apple tv audio setting 7.2.4 using netflix,hulu etc.

What will be the best audio setting to use hulu and amazon prime video apps on apple tv. Netflix and apple+ works fine with dolby atmos ON but do i need to change Format to Dolby Digital 5.1 for hulu and amazon primeV.System: Sonos Arc+ 2sub gen(3)+ era 300s as surround. Tv: LgC1plus what will be the best EQ setting for clear surround sound little bit heavy on sub.current EQ: Bass : -1Treble : +4Loudness : onTrueplay : onSub : +1Surround : 0Height : +4volume limit : offSpeech Enhancement : onnight sound : off

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S
9 months ago
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Dean_HAvid Contributor III
asked in Home theater
Feature Request: Preset (Trueplay) Surround Sound Groups for Changing Room Layouts

Greetings Sonosers.I currently have an Arc, 2 x Ones and a Sub mini in my (TV centric) home cinema set up in a fairly traditional 4x3 meter living room set up (Arc on the middle of the long wall)I am planning on reinstating a projector screen on one end of the 3m and then place my current long throw projector on the other end to (don’t have the ability currently to install the screen in front of the TV because of the ceiling and the throw ratio of my projector)Naturally that means my current surround setup sonically becomes invalid because it’s orientated for the other way around. I have an old Beam Gen 2 lying around and ideally, I’d like to place that on the window sill underneath the projector screen giving me a good centre channel + virtual height..What I would love is the ability to have my Sub Mini and current right surround to be switchable to the Beam (and back) with the current right surround becoming a rear left and allow me to add another Sonos One to be added to be come the

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Sotiris C.
9 months ago
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DiverdanTrending Lyricist I
asked in Home theater
home cinema set up

I have two Sonos play1 and Sonos boost ,is it possible to use them as part of a home cinema set up with a sound bar ,need one with e-ARC Thanks for any help 

99330
S
9 months ago
Cococo
CococoChromatic Producer I
posted in Home theater
Playbar dropping out when listening music

I found this solution and no more sound cutting on the Playbar: I broadcast themusic on a Sonos one in the bathroom and then I group the Playbar in the living room. If you have another Sonos speaker in the house, try it, it's magical!

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Sotiris C.
9 months ago
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alexismichaloContributor I
asked in Home theater
Beam (gen2) to TV to PC issue

Hello guys, I have a technical issue with those 3 I mentioned in the title pairing together, I use a TV (supporting eARC) as my pc monitor and as a TV to save space and money. Normally the sound is perfect, normal transitions from one TV source to the other, dolby atmos enabled etc etc. Though sometimes I get a black screen, I restart my pc and the resolution is all messed up giving me no option to change it through the display settings, as if the pc doesn't recognize the GPU or something. But still, the GPU is visible in the device manager menu. Taking out the cables and replugging them fixes it and also disabling the driver and enabling it again fixes it. But I don't want to have to do that every single time it happens, especially because one fix is wearing out the HDMI socket. (other times the screen is not just black, it says the resolution is too low)Any suggestions?

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Airgetlam
9 months ago
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STEVIER
posted in Home theater
Era 300s as a pair for sound... Can I also connect a tv via 'line in' connection that a turntable / cd would use...?

Building a bar in garden and at the stage of running cables…. I fancy buying 2 x Era 300s as mainly for music...but also tv for occasional Netflix etc (this would be more occasional use)… Can I :-Have them either side of tv an I connect a tv to via audio out to the Era 300s...ie via hardwire input (you would connect a cd etc too like this...)  (Id have to buy…the adapter from Sonos)-Just use tv volume...but connect the era 300’s somehow…Ive also heard you can use Apple TV for apps...and it forces the pair to act as the tv speakers... Possibly using and HMMI out to audio splitter…?Any Help/Guidance appreciated…or other options...Thanks,STEVIER 

2735
Schlumpf
9 months ago
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robmrContributor I
asked in Home theater
TV speakers and Ceiling Speakers

I have in ceiling speakers powered by a sonos amp. I currently have them connected to my TV and sound coming from the ceiling. I am not a fan of the location the sound is coming from, and while I'd like to eventually get an Arc or Beam, I'm not quite ready for the splurge.I am wondering if there's an interim solution where the sound can come from the TV and the ceiling speakers can be used as surrounds.Is this possible?

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R
9 months ago
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lukaslindgrensContributor I
posted in Home theater
Sonos ERA 300 worth it with no atmos

My current setup is arc, sub mini + 2 one sl as surround. I already have a era 300, and thinking of ordering one more to use as surround to replace one sl’s.However my tv is quite old and can only output dd 5.1. Is it still worth it to use era 300 as surround even though it cant output atmos? Or should I first upgrade tv to get atmos?kind regards

1491
Airgetlam
9 months ago
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YeodaContributor I
asked in Home theater
syncing voice to picture

I occasionally have issues with the voice and picture not syncing. I have tried the TV Dialogue Sync on the app but still can’t them to sync.   any ideas on what is causing the issue?

1454
Y
9 months ago
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JovieDContributor I
posted in Home theater
Sonos Port to Turntable/CD switch

Hello,just connected new port to turntable.  Sounds great!!  Is there a converter switch setup to switch from turntable to CD changer given there is only one line in connection?  At this outrageous price, I’m not buying 2 ports!Thx

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Airgetlam
9 months ago
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Lef4691Contributor I
asked in Home theater
Switch from TV speakers and Sonos ray

Hello from Greece,I have a Samsung model QE50Q60AAUXXH and my Sonos ray.When i change from the TV menu sound source TV speakers my sonos ray still plays TV audio and the only way to stop this is to mute ray (green light on). Does anybody else have the same issue.Chatting with support they told me this happens because ray is connected to the TV.

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L
9 months ago
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KazariaAvid Contributor II
asked in Home theater
lost speaker during truplay

Hii just added a sub gen 3 to my arc and pair of symfonisk. The first phase of trueplay went well but during phase 2 i always get lost speaker message no mather what i do. I have unplugged the sonos system plugged it again restarted router etc nothing submitted a diagnostic: 1786503635what should I do?I am pretty disappointed everything worked fine and I’ve done trueplay multiple times before the subthanks 

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J
9 months ago
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PhazeZeroContributor I
posted in Home theater
ERA300 Locations?

Which locations would work well for placing 2 Era300s for Home Theater/Atmos purposes given my living room layout?  I’ve noted to two primary locations we occupy for watching movies.  I have power at A, B and C.  

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9 months ago
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TheGlovemanContributor I
asked in Home theater
sonos arc interference with Samsung remote

Hello,I have a sonos arc hooked up via HDMI-ARC to a new Samsung QLED TV. After a few days the Bluetooth on the remote stops working and I need to turn the tv off and on. This then repeats itself over and over again. I contacted Samsung and they have given me new remotes and even replaced the entire main board of the TV, none of this solves the problem. I then unplugged the arc and this appears to have solved my issue. Does anyone know why the arc would be interfering with the Bluetooth??? It's my understanding that the ARC doesn't even have Bluetooth.Help!Thanks in advance.

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Airgetlam
9 months ago
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GibboPau1975Contributor I
posted in Home theater
ps4 5.1 surround sound fortnite

Hi, thanks to this forum and a very helpful chap I’ve got Apple TV working in 5.1! Woohoo! Now I’m trying to get the ps4 to do the same. I’m getting stereo pcm. Did the switch to Dolby on the ps4 sound menu - still PCM stereo.Is there a way to get surround when playing Fortnight - my son will be very grateful if he can cheers! paul 

1492
Schlumpf
9 months ago
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