Home theater

Hi I have a 75x90 Sony TV with earc HDMI out TV i swall mounted and want to split audio, earc to Sonos Arc Ultra for movies etc but for concerts and music I want to feed to Naim and Kef system Orei make an earc splitter but does not apear to be available in UK at present.I do not want to use the optical out of TV as tha means accessing menus to change audio set up. Any other suggestions?  Many thanks 

Hej,Jag har nyligen köpt en refurbished Sonos Beam (Gen 2) och har haft problem med att få den att fungera korrekt med min Samsung TV (UE55RU7475UXXC) från 2018.Via HDMI ARC är ljudet instabilt och växlar mellan TV-högtalare och Beam, särskilt efter att TV startats om. Jag har testat olika inställningar (Anynet/CEC, PCM/Dolby, omstarter och installerat om fler gånger), men problemet kvarstår.Jag har även testat optisk anslutning med medföljande adapter, men får då inget ljud alls. TV skickar signal (rött ljus syns), men Beam spelar inte och TV hittar ingen högtalare.När Beam väl fungerar upplever jag dessutom att ljudet är instängt och sämre än TV egna högtalare, vilket inte känns normalt.Jag vill helst använda HDMI ARC för stabil funktion och volymkontroll via fjärrkontroll.Kan ni hjälpa mig att:Identifiera orsaken till problemen Avgöra om någon del (t.ex. adapter eller enhet) är defekt Rekommendera bästa lösningen för stabil användningTack på förhand.Vänliga hälsningar

Hi the serial number on my sub I have just bought on eBay is [removed serial number] how can I find out what generation the sub is? Thanks Moderator Edit: Removed and recorded serial number.

So I purchased an Sonos Arc Ultra.  Since I’m stuck in a hotel due to a flood in my home I can’t complete the wifi setup (can’t do it with hotel wifi).  I’ve tried the ‘create a hotspot’ trick, but the app doesn’t see the hotspot yet all my other devices do.If I were to bring my speaker to a friends home to connect to his wifi and complete the set up on the Sonos app, can I then bring it back to the hotel I’m staying at keep the connection to my phone/computer via Bluetooth or will it again ask to be set up?  I would really like to use it to listen to music and test out various settings while I’m staying at the hotel.  I could be here for a couple more months.  It was purchased due to my insurance claim and it was on a wicked sale and couldn’t pass it up.Thanking you all in advance. 🤘🏼🍻 Cheers!

Can I pair an Arc with an amp and two wireless ceiling speakers to create a surround sound environment? Can I run everything through the amp? Thank you.

Hello,I have a Sonos Playbase that has been presenting multiple issues that have made it impossible to use anymore. It first started to drop out playing TV audio over the optical cable (which replacing the cable did not fix). I then tried a factory reset and which has now caused issues trying to get it joined back to my home system. It doesn’t want to connect over WiFi at all. Instead, I’ve connected it to the network via Ethernet and got it to show up in the Sonos app as an available speaker to add. My phone will join its local WiFi network and listen for the initialisation/pairing sound but despite many attempts it will either fail to play any sound or play it for a fraction of a second and then go silent. This has rendered the speaker completely unusable.  Do you have any other recommendations of what I could try? Many thanks! 

Using Sonos Arc Ultra with Sonos Ones as surrounds. The system works normally at first, but after the TV has been off for an extended period (overnight or a few hours), the surrounds disconnect and start blinking white.Behavior:TV off for a while > surrounds begin blinking white (attempting to reconnect) Turning TV back on > surrounds continue disconnecting/reconnecting (sometimes rapid white LED blinking) Rebooting the Arc Ultra > immediately fixes the issue Happens consistently after extended idleWhat has been tried:Factory reset Arc Ultra Disabled roaming assistant Disabled airtime fairness Reserved IPs for Arc Ultra and surrounds Bound Arc Ultra and surrounds to main node (mesh: ASUS RT-AX88U + RT-AX58U) 2.4 GHz channel manually set to 11Additional observation:When this happens, the surrounds appear and disappear on the networkQuestion:What is the expected idle behavior?Should surrounds remain connected to the Arc Ultra during standby? Or is it expected that they disconnec

Whenever I launch Destiny 2 I get a distortion pop. Audio shows Atmos, but if I go outside the game(the Home Screen or store) while playing I lose audio or it lowers to barely audible.

We're building a new media wall unit, and am planning to buy an Arc Ultra for below the TV.Have I got enough space around the speaker for it to work, or am I going to have limited side firing speaker benefits if going into the side of a unit.Am I also better trying to have more space above the speaker between it and the TV also

Hi,  I am struggling to get Dolby Atmos to work correctly with my PC. I have a: Nvidia RTX 5080 (PC HDMI audio source)BenQ Mobiuz EX321UX Monitor (using eARC)SONOS Beam Gen 2  • Sub Gen 3  • 2x One SL rears What happens is that when the PC audio is set to "Dolby Atmos for Home Theater"  • Audio doesn't work at all  • Audio is choppy  • Audio works for a bit, then cuts out for a moment or a few minutes, then works again. It's as if the audio "crashes" and restarts. I recently swapped out the Sonos system for a Samsung HW-Q990F soundbar/sub/rears Atmos system, and it works as expected. Note - I used the same cables for both these setups, and only Sonos experienced the issue. This is especially frustrating for me as I have 6 rooms filled with Sonos speakers, and would love to continue to be a customer! Do you know what's going on here? Thanks!

Hi community, lately I acquired a brand new Beam Gen 2 for obtain (finally) Dolby Atmos but when I listen to it (and listening tests) I noticed that the virtualized height channels sounds like is there only a filter, I know that is a bit complex to do this notice life-like but the only solution I viewed was, to do a trueplay tuning?My room isn’t the best but I expected more, so I’m also asking for advices and others experiences to not refund it, I really like to listen Atmos well but I don’t have an iPhone so, if it is very necessary I’ll try to obtain one.Thank you for any advice and sorry if my grammar isn’t the best :)

Apple has released a beta for Apple TV (tvOS 26.4)In this update: "It appears that Apple added this new setting (Continuous Audio Connection), in part, to address complaints from Apple TV users who use Sonos speakers paired with AV receivers. Some users have indicated they hear popping noises or awkwardly low volume levels on certain channels, specifically with 5.1-channel content."When I open my SONOS App it now shows that EVERYTHING I play from ATV is in Dolby Atmos, these are TV programs that I am 100% sure are not played in Atmos.It says: “Apple TV uses a Dolby MAT connection for glitch-free playback across formats. Older receivers may indicate an Atmos connection, but original mixes will not be modified.” I know it's a beta but it will be interesting to follow and see if they fix the bug.The article can be read here: tvOS 26.4 adds new ‘Continuous Audio Connection’ on Apple TV My setup: Samsung S90C - ATV 4K Gen 2 - Arc Ultra - 2x Era 300 - Sub 4.

I’m posting this to see whether other Sonos Arc Ultra owners have experienced the same issue, because at this point I’ve done enough testing to know I’m not just imagining it.My problem is very specific: on certain scenes with male voices yelling, raising their voice, or getting very intense, my Arc Ultra produces a harsh distortion / clipping / breakup sound in the dialogue. It is not just bright treble or sharp sound. It sounds like the vocal peak itself is breaking up and getting rough in a way that does not sound normal.This does not seem like a simple one-unit defect, because I had this issue on my first Arc Ultra, replaced it with another one, and the replacement Arc Ultra is doing the same thing too.I have tested this across multiple sources and settings already:Sources tested Sony native apps Roku Panasonic 4K player PS5 Audio formats tested PCM Dolby Digital Plus 5.1 Dolby Atmos Other things tested eARC on and off pass through changes digital audio out changes Dolby Dy

I have a Full Sonos Setup in my home theater. Sonos sub4 x2, Sonos era 300 x2, Sonos Arc Ultra. I have bought two 8inch in ceiling Sonos speakers I will add and need a new amp. Unfortunately, the existing Sonos Amp Gen 2 will not allow me to integrate these new speakers into my Dolby Atmos system. I am waiting on the new Sonos Amp gen 3 to hopefully allow me to integrate these in ceiling speakers into my Atmos system. Really looking for a theater like system. Any potential for this with Amp gen 3?

Hi Community,My old system (Arc&Sub, OneSL, Era100) used to auto shut off OneSL & Era100 whenever playing music (Everywhere) to then watching TV. Now I have added a Move2 the system plays all speakers when switching from music to TV which makes for really echoing sound. Any reason for this? Thanks 

Sonos Beam Gen 2 connected via HDMI eARC to Samsung Frame TV via One Connect box. TV recognizes Beam as sound output, chime plays on connection, music plays via WiFi, but no TV audio passes through. Dolby Atmos greyed out, Q-Symphony says no device available. Tried factory reset, new HDMI cable, all TV settings. Fully updated. Samsung Frame TV.”  Any fixes out there ?

I recently purchased a Sonos Beam Gen 2 soundbar for my Dell Alienware AW3225QF monitor, which has an eARC connection. I purchased an eARC HDMI cable from the official Sonos website (which I believe is 2.1, therefore compatible with the monitor). I set up the devices as follows: - HDMI 2 output on the monitor connected to the PC for video output using a UGREEN high-definition HDMI cable. - HDMI 1/eARC output on the monitor connected to the SONOS Beam Gen 2 soundbar using the original SONOS HDMI/eARC cable. Despite the correct settings, the audio doesn't work. My monitor correctly displays the soundbar among the output devices [1 - AW3225QF (AMD Audio Definition Audio Device)], but sound doesn’t come out. I've done everything I can to try to resolve the issue, specifically: 1. I reset the monitor settings. 2. I enabled HDMI CEC (on) on the monitor. 3. I installed the latest monitor firmware update (M2B110) and restarted my PC. Dolby Access app on Windows correctly visualize Dolby Atmos

I’m using a Sonos Arc with two Sonos Ones as a home theater system. Last night, I found my Arc disconnected from the network and the App. Interestingly, the Mic LED was solid white.I’ve tried the following with no luck:Power Cycle: Unplugged for several minutes and plugged back in. Factory Reset: Held the Join (∞) button while plugging in the power. However, the Mic LED only flashes for less than a second, and it never enters the flashing amber/white "reset mode."Is this a known hardware failure? Has anyone successfully recovered from this, or is it time to say goodbye to the Arc?

I have the LG G3 tv, Sonos Arc and Sky Qall connections are Ethernet. Sonos is eArcwhen turning on sky q, the tv automatically turns on as well. This works fine once or twice, but then, all too frequently, sky q will turn on, the tv will turn on, but a message appears saying no connection.the easiest resolution is to pull the sky q hdmi cable out, immediately push it back in, and the connection is remade and sky q appears.If the Sonos hdmi cable is removed from the tv (so we only have tv sound) sky q works fine. Every time.any ideas?  

I have a Sonos Amp and a pair of Fives and recently purchased a new TV to replace a very old and outdated TV. The Fives sit either side of my new TV and I connected them to my TV via a Sonos Amp using the eArc Hdmi out from the TV into the HDMI on the amp (there are no hardwired speakers).The issue with this setup is that volume / mute from the TV remote only controls the Amp and is not tethered to the Fives so I have to use the S2 app which is super annoying. Speech can be a little unclear as well but the bass from the Fives is truly impressive. So I considered replacing the Amp with an Arc (not the Arc Ultra) but want to know the following:1. Will my TV remote pass the volume / mute to the Arc? 2. Can I connect the Fives so they act more like subs as the position of them is perfect for music listening and the Arc is likely limited in it's bass response? I really want to avoid having to add a sub when the Fives do such a good job. 3. Alternatively, given that, in the S2 app I can see

Hi everyone,I’m repairing a Sonos Arc power supply board and could use help identifying one damaged SMD component.So far I have: Replaced the main IC (marked 1342BHDGD) Replaced the resistor in the yellow box – that one was readable at 24.9 Ω and had a burn mark. However, the component marked in red is physically cracked and has no visible markings. In-circuit it measured around 2.09 kΩ, Out of circuit it measures open (OL), so it’s definitely failed. I’ve attached: A close-up photo with the damaged part highlighted in red A wider photo showing its exact location on the board If anyone has: A schematic A known good board to measure Or experience repairing this Arc PSU I’d really appreciate knowing:• The correct value and type (resistor? bead?)• Package size• Any recommended replacement part numbersThanks in advance for any help!   

Hey, is anyone experiencing dropouts with E-arc?? Also, when it’s not dropping out, I’m only getting Dolby digital PCM 2.0 or 5.1. Dolby Atmos is not working. has anyone else experienced this since the last update?

Anybody have experience connecting a Samsung TV to the Sonos Arc via ARC port from the TV to the soundbar.On the amsung TV there is meant to be a setting in the HDMI audio out to set it to passthrough to allow the audio source (Sky box) to be routed through the TV without processing straight to the soundbar.This setting is just not there.Ive rebooted everything to initiate the handshake from the TV to the soundbar but no luck.Anyone else seen this ?

I have the arc and have the 2 ones and have 2 fives Is there a way to connect all 5 together to make a surround system all together?

Recently i upgraded my soundbar form a cheap generic to a beam 2 to use with my existing Era 300’s as surrounds.Initial set up seemed to go ok enjoyed a week of decent sound from my TV.Yesterday, my TV suddenly reset and I lost sound. When it started to work again, SONOS defaulted to playing music form spotify rather then the TV output. The only way i can get TV as default is to remove the surrounds from the set up (making them a different system). I now have only the beam connected to the TV, this isn’t ideal as i brought this to work alongside the Era 300’s.Sorry if this is rambling.SystemAmazon Fire series 4 TVSKY QBeam 2Era 300(pair)