Home theater

Hi,bit of a strange problem with my Gen 1 Beam. I don’t see it in my TV inputs list and when I try to connect via the app I get this message - ‘HDMI Arc is not detected. Make sure the HDMI cable is connected to the ARC port and is turned on’. It was connected when I first set it up but dropped its connection. I’m using a good quality 2.1 HDMI cable and have tried another one but the problem persists. This is my second beam and the previous one had the same issue.  So, I’m left wondering if the HDMI ARC port is somehow broken on my TV. My TV is a 2018 LG OLED.  The other only thing I could think of is that the sonos app does drop it’s wifi connection a lot on my phone. But I can’t see that having anything to do with it? The beam and the surround sound speakers I’m using work as intended. I get dolby 5.1 from them, so that’s the main thing. I don’t even know what I’m missing by not having the TV connected via the app, but I’m interested in why it’s not working correctly.  Any ideas for w

When using a Sonos Arc with Amp as surrounds the app now specifies that the Arc needs to be hardwired to the router (regardless of other hard wired Sonos products / Amp). I can’t remeber if this has always been the case or it’s a new requirement. The thing that I don’t understand is that on our shop demo system, neither the Arc or Amp is wired but is setup (and works) as Arc, surrounds w/ Sonos sub. The only difference is a Boost, can you get around it with a boost.

Sony Bravia will not stay connected to Sonos Arc. Switches back to TV speakers. Got it to work once by removing all connections, powering down both units then repowering both units and reconnecting all inputs. However when I shut the system down and turned it back on it went back to switching to TV speakers. Can any one help? 

Folks - I read multiple threads about this topic and am so new to SONOS that I didn’t understand a thing. So here I go again and please explain the possibilities:I bought a Sonos Home Theater system Immersive Set with Arc couple of months ago - as y’all know it comes with an Arc + Sub (Gen 3) + a pair of Sonos one smart speakers The way I have them setup in my media room is - Arc is sitting right below/in front of my wall mounted TV, Sub is sitting on the right side of the TV and sonos one pair are setup in the two corners of the room behind me (behind the couch where we watch from) Now I bought another pair of Sonos one smart speakers - Can’t find a way to link them to the Arc so that I can make the system Arc+Sub gen 3+LS+RS (which already exists) + the two new One smart speakers The only way it allows me on the app is to have them created separately as a Studio pair which then don’t link to the arc! If I do a second product grouping Media Room Add on (2 new one speakers) + the origi

I thought I had resolved this a few weeks ago when I moved my network to a brand new. I submitted an error log, confirmation: 1600564697 Associated Product: 10.160.1.127---------------------------------Play:1: BathroomSerial Number: 94-9F-3E-*******Sonos OS: S2Version: 14.4 (build 67127100)Hardware Version: 1.20.1.6-1.1Series ID: A200IP Address: 10.160.1.97WM: 1---------------------------------Play:1: Dining RoomSerial Number: 34-7E-5C-*******Sonos OS: S2Version: 14.4 (build 67127100)Hardware Version: 1.20.1.6-1.2Series ID: A200IP Address: 10.160.1.17WM: 1---------------------------------Beam: Family Room TV <----This is the Beam sourcing the TV audio, it does not skipSerial Number: 48-A6-B8-*******Sonos OS: S2Version: 14.4 (build 67127100)Hardware Version: 1.23.1.10-1.9Series ID: A100IP Address: 10.160.1.135Audio In:WM: 1---------------------------------Play:1: Kitchen. <---- This is the Play One that is grouped and has audio skipping Serial Number: 94-9F-3E-*******Sonos OS: S2V

I’ve got a Sonos Arc connected via hdmi to a Sony TV, with a gen3 sub. No Sonos products in the house are hard wired to network. I’m attempting to pair an amp for rear surrounds, but cannot get the amp to pair. I’ve tried every trouble shooting step I can think of, including factory resetting every piece of sonos equipment on the network, but cannot get them to pair. Is there a specific sequence that these need to be added in?

 Hello,I’m trying to use the instructions from this Github repo ( https://github.com/basdp/USB-Turntables-to-Sonos-with-RPi/issues ) to connect my Turntable to my Sonos Beam 2.I got a AT-LP120XBT-USB turntable which I connected directly to my Pi 4B via USB.According to arecord I am getting info inside (I can see volume fluctuating), but I get nothing on the speaker.For whatever reason when I open the ip on port 8000, I get nothing on the Server Status.When I tried following this tutorial: https://www.instructables.com/Add-Aux-to-Sonos-Using-Raspberry-Pi/ I got to the mount point part (sometimes I just needed to restart the service for it work)I tried setting the Turntable output to both phono/line.If you have any advice for me, I’d be grateful.Thank you! 

I believe I may have discovered a bug which, as far as I can tell hasn’t been reported yet, but I can reproduce over and over:I have two Sonos One SLs.  I can successfully pair these two speakers to become a stereo pair, and I can play to this set perfectly fine from within the Sonos 2 apps on both my iPhone and MacBook.  However, if I try to play a song from within Apple’s “Music” app using AirPlay it breaks the stereo pairing - one of the two speakers stops playing music altogether.It then remains like this regardless of the music source or whether it’s being played from the Sonos 2 App or Music App (via AirPlay).  It does not split the two speakers into separate rooms, sound just stops playing out of one of the speakers.  I can fix this by using the “Remove Stereo Pair” option, which then does separate the speakers into two rooms and each works fine again, separately. I can then re-pair the speakers, and it will all work fine again until I attempt to start an AirPlay session to them

I would be using the Beam (Gen 2) for Apple TV 4K 2021, PS5, Xbox Series X & Switch. Appreciate any help with these questions:On the LG C1, aside from enabling eARC Support, should Digital Sound Output be set to: PCM, Auto or Pass Through? should HDMI Input Audio Format be set to: Bitstream or PCM?On the PS5, should HDMI Device Type be set to: TV, AV Amplifier or Sound Bar? should Audio Format (Priority) be set to: Linear PCM, Dolby or DTS?On the Xbox Series X,should HDMI Audio be set to 7.1 uncompressed or Dolby Atmos for home theater? should Allow passthrough be enabled under additional options?--Lastly, I read there was an issue with the LG CX where the following would happen. On the LG CX, when the Digital Sound Output is set to,Pass Through → incorrect 7.1 ch signal (causing missing channels) Auto → correct 5.1 ch signalDoes this issue persist and does it also affect the LG C1 or only the LG CX?Thanks for your help!

I’m using an LG CX 55” and the TV Remote will change the volume/mute the ARC and Sub but not the Five. Not sure if I set anything up wrong or anything.  

Hello,Everyday my Sonos beam 2 keeps disconnecting from the TV, I have to plug and unplug the Hdmi cable so it can work again. It's really random, what can I do please ?

I replace a Connect Amp with the new Amp and it is set up to play the rear wired surrounds and Sonos Amp but not connected to TV and existing playbar.  anybody know how I can integrate them together? thx

My sub has no sound. I submited a diagnostics and got a confirmation number 332764751.

Hello!  i have 4 in-wall speakers (2 in front and 2 in the back of the room) along with an amp and arc.i can’t get all 4 speakers and the arc to play… or what will happen is that the arc will play along with the 2 front speakers- but the back 2 speakers won’t play.  thoughts?? 

I've had to temporarily connect my Arc via Optical. Does anyone know how to control the volume with the Samsung Solar Cell Remote.?

Hi, I’ve got an Arc, two Sonos one and a sub connected in my home. Sometimes, when I want to listen to music with my child, I feel like the audio is a bit to much. Thus, I would like to be able to play music only using one of the Sonos ones (and perhaps the sub as well). But I can’t figure out how to set it up.   

Hi, I have an issue with my Sonos Beam + SYMFONISK and AirPlay 2. If I’m playing music through AirPlay 2 from either my iPhone, HomePod mini or iPad both Sonos speakers stop for one second and then continues playing music, this is very irregular. Sometimes it works flawless for an hour, sometimes it skips the music for 1 second every 3 minutesI have tried multiple things. Connected the Beam to ethernet, changed Sonos channels, changed WiFi channels. Restarted and reset all Sonos speakers and router as well. Anything else I can do?

Hello, I’ve recently bought a Sonos Arc, but recently the sound keeps cutting in and out on my Tv, I don’t know if it’s the Sonos that’s the problem, my Samsung or my Xbox series X.  I’ve factory reset my Tv and that didn’t help, and also reset my Sonos, and the cut outs still happen.. it only happens with Dolby Atmos.. 

I just wanted to say I connected my beam to a wired AV receiver speaker setup by connecting my XFINITY cable box digital audio toslink output with adapter to HDMI input on the beam. All audio perfectly synced- that’s if you have a cable box with digital audio out.

Hello, I have seen conversations regarding this topic without resolution.  I have an Arc that plays my TV sound in my living room. I also have two One speakers hooked up to the Arc. I want the One speakers to automatically play anytime the TV or music plays. Is there a way to do this without manually connecting them through the app?  Thank you!

I have a Fire TV Cube connected by HDMI to a Sony TV.  I have an ARC output from the TV connected to the Sonos ARC.  I also have Verizon FIOS TV.  Intermittently, the sound from the ARC will stop (go silent), while the video continues on the TV.  What I discovered is that removing the power plug from the Fire TV Cube immediately restores the sound.  Any idea why and how this can be remedied?  Very bizarre.

Got a Samsung QA75QN700 and Sonos Arc.  Randomally we either loose audio altogether or it keeps switching on and off.  On the TV u can see that audio automatically switches between Receiver (HDMI-ARC) and Receiver (HDMI-eARC).  When no audio its stuck on Receiver (HDMI-eARC).  Seems to have gotten worse in the last week, setting eARC off then back to auto use to fix the problem.  Been an issue right from the start. No other devices plugged in. TV and Sonos running latest firmware.  Using Sonos suplied hdmi cable.  Power cycled TV and Sonos Arc.  Any ideas on how to fix this. 

Hi there. Just bought a Beam gen 2. I want to add some more Sonos. A friend has 2 play 5 gen 1s I can have. Will they work together?

I have a Beam generation 2. I noticed on some scenes in a tv show, you can hear the background noise much more prominently on my TV speakers via my Sonos. Almost like the Sonos dulled the background noise.  when I say background noise, I mean a scene in an office where you can hear light office sounds like phone ringing etc. or another scene in a locker room where you can hear sneakers squeaking, but the Sonos minimizes it.  I have night mode off and speech enhancement off.  Have also tried with it on.  Any suggestions?

Hello - I am about to start with the Sonos System. Debating how I should go about setting it up. Open kitchen / living room concept house. Going w/ Arc, sub, amp (2 ceiling speakers for rears).I would like to setup a kitchen speaker so I'm not blasting the volume all the time. I have read on here that putting 2 Ones or a single Five in the kitchen would be delayed when grouped to the TV audio...Is that true? How do I eliminate the delay?  Also, go with 2 Ones for the kitchen or 1 Five? TV audio most of the time but also music. Could also do  Moves right?