Home theater

I have had my play bar connected to my TV for many years and I did not think I had the audio cord connecting from my tv to soundbar. I remodeled my house and had my guys reinstall. However, now I’m not able to use my play bar and it doesn’t connect to my Sonos. Do I have to use the audio cord to connect my TV?

Due to power & ethernet access, I want to place the Arc on the shelf above the TV. That shelf height is about 8feet. The back sofa is about 12feet from the TV. The room is 20feet x 20feet. Will Arc be good in this configuration?  Will probably add Sub+2xEra later. Thanks!  ps/I am replacing 20-year-old Bose Lifestyle 50 :). 

I just bought a new ARC to replace my PLAYBAR. My LG tv has an AC port but not an EAC port. Will ATMOS work when plugged to the AC port, or do I need to buy a new TV to enjoy ATMOS. All my viewing is done through my new Apple TV.  Many thanks for help/advice.

I have a Sonos Arc along with the gen 3 sub and 2 x Era 300’s setup in a group for home theatre.On my Tidal app when I stream an Atmos track to the sonos group it drops down to High instead of staying on Atmos.Tidal app is running on a Samsung Galaxy S22 Ultra. 

I have my Gen 2 Beam connected to my Samsung model UN55CU7000FXZA via HDMI-eARC mode & I am wondering if some of the TV’s audio settings need to be disabled or adjusted for optimal performance?A also have an Apple TV, as well as Netflix, Amazon, Philo & a couple other streaming services & at times have issues where you can barely hear voices clearly, but have a door open, someone set a glass down on a table or other background noises & it sounds like the volume is cranked up waaaaay too loud.Any suggestions?Thanks!

I have a Sony A80k. When I power up the tv and sat box it never comes up on HDMI 1, where the Arc is. I have a pic where it does come up. How do I get the tv to come up on sat box with Arc? 

I have a Sonos Arc, Era 300’s and Sub mini.I have them connected in a surround setup with my Sony X90J TV and they work beautifully…but I’d like to also connect them to my PC.Is it possible to have them connect to PC with ease and be able to swap between the 2? I had hoped I could just change my “input” on my TV remote from cable/Netflix etc. over to my HDMI 2.1 channel for PC and it would just automatically play? But it sounds like from what I’ve read that I have to use special equipment (e.g. connected to my motherboard, or cables, or Bluetooth?) I’ve read different things and am very confused.  Can someone please walk me through how to connect to PC and swap between TV and PC in the easiest way possible? Thank you for your time and consideration 🙏

Morning all I have a ps5 connected to arcana to Samsung tvive tried everything (I think)  cannot get atmos while playing games or while streaming Amazon or Netflix etc. any suggestions?of note when I connect fire stick to arcana I can get atmos through amazon only on jack ryan 🤷🏻‍♂️🤷🏻‍♂️help please many thanksjon 

I have the 2nd gen beam and 2 era 300s on either side right next to my tv (not behind, but in the built-ins right next to the tv in the front of the room). The beam is plugged in to the tv and the eras connect to the beam through Bluetooth. When I play music I can set the eras to play full sound. How do I do this when the tv is playing?? Since they are in the front of the room, I do not want them playing “background” noise like they do when they’re set up as surrounds. I want them playing full sound. 

Why does the sound keep going off when Beam connected to TV

Hi all, I had a beam gen 1 that i was trying to use on the TV that came with my apartment. I had it with surrounds and i was trying to get it to play 5.1 audio to no avail. When i looked online it said to check on the tvs settings what audio format it would come out as but there is no option for this. For reference it’s a techwood tv i searched the model number online and there was no info about it at all. The beam was connected via hdmi arc. I sold the beam gen 1 as in the end i had to use a different tv with it to work in surround sound but now i need that other tv back and i was wanting to try and get a gen 2 beam or arc. I was wondering is there any point in me buying a gen 2 if i can’t get surround sound to work on the tv or if anyone know how to get it to work. Edit: I have an apple tv connected to the tv as well and i was wondering if there was a way that i can connect it just to that with an adapter of some sort? i just want to be able to get surr

Add a multi channel to the system. Let me join 2 amps to make a 7.1 System.    Most people I sell your product to don’t understand surroundsound, and they want to hear the rears they want to hear dialogue   The option of a multi channel would be awesome. I would be able to sell a lot more amps.  

Hello Everyone, Even though i would have loved it I cannot install an Arc or Beam on my wall at the moment.So i am looking to get a Sonos Amp connected to my Samsung One Box. would it work so i get TV sound from the Sonos Speaker Latency ? If I get an 800€ “adapter” :) I’d like to get something that works right Thanks for your input

I understand that the Era 300 is not compatible with SonosNet but what is not clear to me is if I have them set as surrounds with an ethernet connected Sonos Arc do they use SonosNet to connect to the Arc or some other wireless connection with the Arc? If it’s SonosNet does that mean I can’t have the Arc connected to Ethernet if I’m using the Era 300 as surrounds?

Hello there, I have been using the beam gen 2, later on added the symfonisk picture frame around 2 meters behind me for a better surround sound and yesterday I got the sub mini but I'm confused as to what the recommended settings for all of them together would be in my case. I mainly use them for metal/rock music (and movies of course) as I have it connected on my desktop pc so I'm standing right in front of the beam. "Sadly", I use android and so does every person in my circle so I can't calibrate the speakers with trueplay. The room where the speakers are, is medium sized. Also, does the positioning of the sub mini matter? I have it pretty close to the beam and have them both paired together instead of the symfonisk. 

I have a problem where there isn’t any sound at all from youtube app.  I have a samsung tv and an arc soundbar.  It looks like the app may have bee updated on 8/30/2023 which is about when the sound stopped.  I can get sound by unplugging the tv and going directly to youtube app.  If I leave the app and come back, no sound.

I need instructions on how to delete/remove two Era300s that are currently set up as separate rooms and add them as surrounds for my existing Arc. If there is online documentation, I may have just missed it somehow.  Thank you   

I have what I believe is a connection problem. When originally set up I was able to play audio from my TV through Sonos. It now won’t. The connection was RCA from audio out on the TV to a converter that transferred RCA to Cat 5 that ran @ 20’ down to basement located SONOS Connect:AMP. Before the Connect:AMP, the Cat 5 was converted back to RCA to make the Connect:AMP connection. All was well until I replaced the TV with a Samsung QN85 that didn’t provide for an RCA connection for Audio out. I ran an optical cable from the TV to an optical/ RCA converter to then connect with the existing Cat 5. Ran fine for 6 months then stopped. It’s either a connection issue or I’ve changed some setting on the TV by mistake. Any thoughts? Thanks Moderator edit: changed Amp to Connect:AMP  for clarity/accuracy x2.

I just installed my Arc + Sonos Era 300 and my Arc sound bar only makes gunshot sound

Can anyone explain how Sonos mathematics work?I have an item in my cart to checkout and they are applying a 15% discount that just doesn’t add upproduct price $2798 with a 15%discount however discount is only showing as $375 i/o $419.70🤪🤪

My Sonos Beam 1 and Samsung TV (Link to Samsung TV) sound great when they work properly.  However, I have had ongoing problems with the sound breaking up (almost like a long-distance call with a bad connection) when you hear intermittent words.It isn’t all the time but I don’t know what to do.  I have spoken to tech support and they weren’t overly helpful.  I installed the App on my phone and can confirm that the issue does not occur if I play Sonos Radio.It is to the point where I would consider buying something new (like Sonos 2) or a different brand if I could be assured that the problem will go away.Any suggestions on how to isolate problem or fix?

 Hi this is my current setup with 75inch + Sonos Arc. My question is whether this setup is fine or would this make the sound quality lower ? As you can see I have a fire place and can't go any lower and making the TV go higher means it's too high. So would this cause any sound quality issues?  Also the upward firing speakers are definitely open and is not blocked - so is it still a problem ? 

So after 10 years I decided to sell off all my Sonos. I had enough with the nonsense.Here are the reasons:STP issues with my Unifi networks resulting in frequency cut outs and broadcast storm (SONOS ARC, SONOS BEAM) Notification connection led on any speaker that cannot understand that blinking at 2AM is pointless (Any speakers) Lack of support for advance DTS (SONOS ARC, SONOS BEAM) Tiny power button (SONOS ROAM) Many steps necessary to turn off device (SONOS ROAM) Charging a battery operated speaker can not be done when speaker is off (SONOS ROAM) Wireless charging using tiny coils that corrode and break (SONOS MOVE) Lack of native support for things like Airplay 2 (Any speakers)But more importantly I think the company and engineers are completely are lost and struggle to design a great ecosystem that just works.  Ciao.

Hi,I have an Arc, 2xEra100 and Sub in a surround setup and hope someone with experience can help. When using these as TV output all is great. However, when with Surround Audio > Music Playback > Full set, when music is being played (eg. Spotify, airplay), there is a slight delay to the Era100 output such that it sounds like a slight echo. Noticeable especially with spoken word. Is this normal? Bearing in mind that these aren’t a group of speakers (I.e you might expect and accept a tiny delay between rooms) but are actually connected and appear as one single “Product” in the Sonos app.

Last night all of the sudden my Sonos Beam stopped working with my Samsung TV. I tried everything from resetting both the TV and Sonos device to trying different cables. Turns out I needed to turn off Dolby Digital Plus in the TV audio settings. Unfortunately, the Beam (Gen 1) does not support this audio format. Hope this helps others 😀