Sonos sub stuck on "Adding Sub. This may take a moment..."

Try unplugging the Arc and Sub from power for a couple of minutes and reboot your router and phone.

I have factory reset the sub and arc about 30 times at this point.

Make sure WiFi is enabled on both the Arc and Sub in the Sonos app.

Are you able to temporarily wire the Arc or Sub directly to the router? Does this make any difference?

I attached the an ethernet cable to the ARC and had the sub connect to wifi.

When I do this the sub does not connect to the system until I unplug the ethernet cable from the ARC.

So I let the sub connect to the wifi and system prior to attaching the ethernet cable to the ARC for the last step in pairing the two… which worked wonders the first time.

Then my roommate unplugged the ethernet cable and I’ve attempted to repeat this process with no success.

I am having this same issue when attempting to add the sub to my beam. I am able to connect the sub to my “play one” but as soon as I move it to my beam I’m stuck on the “Adding Sub Mini. This may take a moment...” screen. The loading bar is paused at 100%. I’ve reset and restarted everything multiple times.

What happens if you temporarily wire the Beam to the LAN, if practicable, and then try adding the Sub-Mini to it?

@CooperTru,

If it’s not practical to cable the Beam, then perhaps wire the standalone Play:1 to the LAN/Router instead, but then go onto reboot your devices before trying to bond the Sub-Mini to the Beam.

I unfortunately won’t be able to give that a try. My apartment is wifi only, with no router access.

Very (very) occasionally, a router make/model ‘maybe’ incompatible with Sonos HT main products ‘proxying’ the IP addresses for its surrounds, I’m thinking that could ‘possibly’ be the situation in your case. If you cannot access the router to check a few things, then you may not be able to easily resolve the matter.