Home theater

I have been reading the posts concerning this subject, but I am still confused and I am hoping for some help. I have a Sonos Arc with sub and Era 300s for surround in my theater room. I also have both a new tv and new projector that both support eARC.  I would like to connect both to the Sonos Arc, but for the life of me I cannot understand which switcher I need.  Do I need and HDMI extractor?  I just want to get the complete sound (including Atmos) from both devices to the Arc.  Thank you in advance for the help. 

I have a Sony XBR 65-900F tv that doesn't have eARC and only ARC and I can't get Dolby Atmos from my Arc,Era 300's and Sub Gen 3thanks in advance for any help

Hello,I connected 2 Era 100’s to my Beam soundbar in my living room.  They appeared to work, then after tying Alexa to the “system”,  I didn’t get sound coming from them (I think this is what happened?).  I disconnected them from Alexa, and disconnected the surrounds, then re-connected the surrounds to system.  Still no sound coming from the Era 100’s.  The lights are on, they seemed to have connected??  Does the Bluetooth need to be on?  I think I’ve tried that also... I’m stumped!  I thought this would be an easy connect/use.  Full disclosure, I am not very savvy with Audio stuff!  Help anyone!!  

My LG 3C TV has E-Arc (port 2). Some articles indicate that the Apple TV 4K should go into that port. Then I read that the Sonos Arc should be plugged in that port. Which do I plug in that E-Arc port? I need to start with that question as I’m having other issues. 

Have Arc, Sub gen3, and pair of Ones in home  theatre setup. During movie playback or streamed TV the sound is great. Connection is via eARC, HDMI. However streaming music via wifi it is as if there is no output from Sub. I cannot adjust phase with no discernible change. I can adjust Sub bass output from -15 to +15 with no change in bass output. I have reset, restarted, removed and reinstalled Sub. Same great bass during movie playback. Essentially no bass output for streamed music. Same music played through paired Fives has better bass, even paired Ones in another room have better bass. Amp connected to my towers and another Sub Gen3 have satisfactory bass output. What is it with Arc and music not arriving through the HDMI connection that delivers NO bass?

I just purchased a new 85” Samsung QN90C, Roku Ultra, and Sonos Arc. Looking through the forums, I can’t seem to find decisive direction on the best way to connect these components or if I should change any settings to get the most out of the Arc.  Thank-you.

Hi, Hope you are all well, I have a Beam Gen 1, Sub Gen3 and 2 Play 1 Setup for my home theatre. I have a LG TV that does not support DTS as well.My Question is if I play a 4k Disk that is Dolby Atmos will the Beam automatically downgrade to Dolby Digital, I believe it does but just want to confirm I did test with the Dune 4k release and surround, sub base and everyone seem to be outputting as 5.1 (confirmed in the app and with my ears). Thanks,

Hi all! I’ve an open space configured as the image I attach.Arc is linked to a 65” Sony A95k. I use all these as surround both for film and music (Apple Music).I want to upgrade sorround replacing ONE SL with ERA 300. Do you think is a good upgrade? I have to put upside down the ERA?Thanks

Trying to get my Sonos Ray to work with my new LG OLED42C34LA with Magic Remote. I can get sound to come out of the soundbar but when I try to adjust the volume with the Magic Remote, I get an icon of a speaker with a line through it.I’ve tried setting up the Magic Remote with the Sonos app, but it doesn’t recognise it.None of the guidance on this forum seems to fit with the operating system for this model.Any suggestions?

I have a Samsung UN60TU690TF. When I connect the optical cord and change the setting on the tv to optical it is not working. I have tried multiple times to do this and when I try to connect to tv on the Sonos app it continues to load/buffer until it tells me it is unable to connect. I have changed the default audio output to PCM and it is still not working. I’m looking for any advice on how I can connect my Ray to my tv. 

Hello,I am not getting Dolby Atmos if I play shows or movies through Apple tv 4k(I am only getting dolby digital 5.1). If I play them via TV app(like netflix or hbo max)it works just fine. Sonos app show atmos. Where could be the problem(also in apple tv i cannot select atmos anywhere) and i am running tvos 17.2. Tv model is Samsung q60c

New Sonos Ray will not connect to my Samsung tv.  Only Optical (ie. No HDMi) available with Ray. Is it a Samsung problem?

My TV is connected to a Soundbase and Subwoofer. If I pair ANY of my other Sonos speakers I get crackling and dropouts in the added speakers. Am I doing something that is not supported by Sonos?

Can I connect my Beam to my Optoma HD27E projector? It was connected to a Sky HD box but I’m now using a Chromecast

Cant get my remote to work with sonos soundbar.

I have connected Beam to the HDMI provided and then to the HDMI e-arc on my Cinemax D2 projector when I go to app it is saying no arc detected why is this? Checked all connections and fine is beam not compatible?

How can I connect two play1’s and play at to get surround sound 

 Hi all - To anyone who can help - As Sonos Customer Service was very confused by my question… I have:Apple TV 4KSONOS ARC + SubPlaystation 5Optoma True 4K Projector(Sony STR_AN1000 Receiver that may or may not be useful)I ripped out my Bose System … My Projector doesn’t support eARC.  How can I connect all the devices for maximum Video and Audio output to the projector with volume control? (Not through the Sonos App only)It seems like I need an eARC connector like the Arcana Fire or similar, though Sonos said those devices are not supported by their software. Any help is very very much appreciated!!! Thx D 

I connected both Era 100 speakers to the Arc sound bar and the sub as a home theater system but there is no sound coming from the Era 100 speakers. Can someone please tell me how to fix this?

Given myself and tons of other people have issues with Samsung Tv’s and the Beam Gen 2, why in the world is there no reboot option on the sonos app?  It just blows my mind that Sonos makes us contact them and go through the same song and dance just to reboot the system so that the Beam reconnects to the Samsung tv.  My sonos and tv are mounted above my fireplace so a plug pull is not an option.  I mean there is no power on/off on the top of the sonos beam for crying out loud!  Please give us this option in the app!

Hi, I am looking to setup a new game room that will have 2 TVs and a single audio system.  I will primarily be using YouTube TV on the TVs but will also have gaming consoles.I would like to switch either gaming console to either TV.  I would like to switch the audio from either TV.My thinking is to use the eARC outputs from each TV and use them to control which source is active to that Sonos Arc. Then use a matrix (I think...) to drive which console targets which TV.Ideally everything allows for Atmos.I am still designing and would love any help validating the idea and recommandations.I think if I gave up having the gaming consoles able to display on either TV and just hook the XBOX up to TV1, etc, I could simplify and just do an HDMI switch between the to TV eARCs.  Any recommendations on compatible switches?

"I have a playbar and need to interface optical to hdmi to take advantage of the arc hdmi port. The new tv remote does not support volume control over a direct optical connection to the soundbar. Any recommendation on what optical to hdmi converter to use? We are talking audio only here. Thank you for your advice. 

Has anyone had any luck using the Ray with a TCL TV remote?  I have a TCL android TV which uses a RC901V FAR1 remote, I’m pretty sure it uses IR as I can see the light using a mobile camera and if I cover the end, the TV does not respond.  I can’t get the remote set up with the Ray however, running through the wizard it does not detect.  I have tried many times, sometimes close, others farther away and on the odd occasion it seems to detect something as it asks to press volume up three times (I presume to train).  It never completes and most of the time does not detect anything at all.  I have looked through TV settings and Ray settings but can’t find anything that might help.  Have also changed batteries and made sure light levels are low but nothing.  Anyone had same or similar experience?

I have owned my system (Arc, Sub(Gen 3) and One SLs) for just over a year. Up until a few weeks ago, everything was awesome, but now the sound coming from my Samsung QN85 keeps cutting our for a few seconds. The frequency at which it happens depends on the settings I’ve made in the “Sound” menu on the TV, i.e. enabling/disabling Atmos, etc. I’ve tried unplugging, made config changes recommended in similar threads, etc. but nothing seems to be helping. What changed to make this start occurring? Is there anything I can do to get it to work the way it did for the first 11 months?

Have a small ‘mancave’ with a gen 1 beam, sub mini and ones as rear surrounds. Is it worth upgrading to Era 100’s for the surrounds?  Would they make a noticeable difference? Thanks