Skip to main content
KentheWalker
Contributor I
February 16, 2024

Sonos Ones in living room hard wired on the walls…

  • February 16, 2024
  • 5 replies
  • 66 views

Sonis Ones in living room hard wired on the walls are not being detected so cannot use them the Sonos Beam connected to the TV works fine for TV and for playing music. How do get the Sonis Ones working?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

5 replies

jgatie
jgatie
February 16, 2024

Have you added them to the system?

Mr. T
Mr. T
February 16, 2024

If they are in a stereo pair, separate the stereo pair and try again.

i would also remove the Ethernet connection from the Ones when being used as surrounds. The Beam will communicate with them using it’s 5GHz radio.

nik9669a
Senior Virtuoso
February 16, 2024

Have you just acquired them to add to your Beam? If so, did you use Add Product to add them to your existing system?

KentheWalkerAuthor
Contributor I
February 16, 2024

Tried to connect them using Sonos app and it doesn’t work.

nik9669a
Senior Virtuoso
February 16, 2024

Tried to connect them using Sonos app and it doesn’t work.


You can only use the Sonos app to connect them, so your statement is not very helpful. Did you get any error messages? At what stage in the process did it fail?


Why not give a response to the suggestions given above? If they didn’t work, tell us and we can move on to the next option. 

    Terms & ConditionsAccessibility statement