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Corry P
Corry PAnswer
Sonos Staff
February 16, 2024

Hi @Cawalker 

Welcome to the Sonos Community!

Sorry to hear of the issue you’re having. I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

2 replies

Lead Maestro
February 9, 2024

What model TV do you have?

"Receive with simplicity everything that happens to you." - Rashi
Corry P
Corry PAnswer
Sonos Staff
February 16, 2024

Hi @Cawalker 

Welcome to the Sonos Community!

Sorry to hear of the issue you’re having. I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein