Home theater

Hello I have a Beam gen 2 and a sub mini.  I would like to use my old surround speakers from Dynavoice with them in a surround system with my tv.  Is that possible? Can I connect them to my Sonos system or do I need to buy new speakers. 

I can see similar stories of this issue popping up here and on other forums but can’t see any resolution.  example:I’ve had the beam 2 a few weeks and started to notice a few days ago. First thing I noticed it on was watching Reacher on Prime Video.Two scenes across the series generated similar to what is described in this thread - squeaky metallic noise over voices which was really high pitched and coincided with talking. A few scenes later it was gone but it was really noticeable at the time and replying the scene it comes back. LG G2 TV - eARC HDMI - Oututting Dolby Atmos.Beam Gen 2. No surrounds. is this is a known issue or a hardware defect? Seems like some people have tried multiple units with the same issue?

Hi all,I recently upgraded my Beam Gen 2 to an Arc and ever since I’m only getting Stereo PCM outputted when I play a 4K Blu Ray that outputs DTS HD. This was working fine on my Beam 2 and it would convert this to PCM Multichannel 7.1.My set up:TV - LG C1 - Passthrough and eArc enabled Sound - Arc, Sub Gen 3, Era 100’s x24K Player - Panasonic DP-UB450EB-K Dolby Atmos works fine but since changing to an Arc it’s only converting DTS HD to stereo PCM.I’ve looked through all the posts on here and it seems a lot of people have had this problem before. I’ve amended my settings on the Blu Ray player but this hasn’t worked.Any help would be greatly appreciated.Thank you 

Hello everyone! New owner of an Arc + 2 era 300s + Sub mini. When I play Atmos files on VLC off an hdd connected to the tv, the Sonos app shows Dolby Digital Plus 2.0. When I play Atmos videos on Netflix it shows Dolby Atmos. Xbox Series X shows Dolby Atmos too.Tv is a Sony X950G https://www.rtings.com/tv/reviews/sony/x950g and files are DTS HD MA TrueHD 7.1 Atmos. I have Passthrough set to Auto (other option is off). I have connected the arc to the E-arc port.

Hi all,Set up: Sonos Arc, Sub (Gen 3), One + One SL paired rears (awaiting back order of 2 Era 300’s to replace as rear)TV - 2018 Samsung QE65Q9FN (ARC only). Supports Atmos through Dolby Digital Plus.I recently upgraded to the above Sonos setup from Gen1 Beam and I have been trying to get Dolby Atmos on streaming services for a few days. Finally managed to get Atmos showing in the Sonos app using a Firestick 4K Max to stream Netflix and Apple TV. It’s not showing for Disney+ or Prime TV but my understanding is this is because I don’t pay for the higher subscriptions on those; they are playing Dolby Digital Plus 5.1. I have enabled Dolby Atmos on my PS5 and tried some games that support Atmos, such as GTA V and Hogwarts Legacy but I can only get Dolby Digital 5.1 rather than Atmos or even DD+. When I try to select

I’ve read several pages of similar complaints in this topic: https://en.community.sonos.com/topic/show?tid=6843110&fid=228993I have exact same issue, and I haven’t found any resolution (some people report that the issue was fixed, but I can tell that it’s still the case).So far what I discovered:When I don’t do any TruePlay tuning at all after factory reset, the issue is here When I do TruePlay tuning with my iPhone 12 while following the app instructions, it doesn’t help When I do TruePay tuning with my girlfriend’s iPhone 12 Mini while following the app instructions, it doesn’t help When I do TruePay tuning with my girlfriend’s iPhone 12 Mini while while standing at the first tuning step instead of sitting, it helps greatly, but sound quality still leaves much more to be desired

When turning on tv there is no sound coming of out the beam. I have to connect the HDMI cable from BEAM to a non-arc port on TV and wait 10 sec. Then connect back to ARC connection to get BEAM sound to work.and get the tv to rekocnice the input.Does anyone have a solution for this. Is seems it could be the that the beam is not recognized by the arc port in TV.

I have had a Sonos Arc and LG G3 tv for several months with no issues. This week the Arc stopped playing tv content. It seems this happened right after a tv update but I can’t say for certain. But when I try to see the tv up through Sonos app it says HDMI Arc not detected. This is extremely frustrating. I have tried factory resetting both tv and soundbar to no avail

Hi. I have a not uncommon problem in that my 2nd Generation Beam and Samsung TV frequently don't want to talk to each other. The problem seems to be related to the EArc capabilities of the TV, as if I disable that, they play together nicely. As a workaround I've borrowed a 1 In / 2 Out HDMI splitter from work. My intention being to feed my media system (Vero 4k+) into the switch, with one output feeding the TV for the vision and the other the Beam. However, on trying this I get no sound at all from the beam. The app shows nothing on the beam's input (I've made sure it's an allowed format being used, deliberately dropping to 2 ch stereo for the test). Swapping the splitters 2 outputs around makes no difference. I assumed the splitter was somehow blocking the audio, but, with the splitter still in circuit feeding the tv but reconnecting the beam so it's fed as normal from the EArc/Arc output I get the media systems audio as normal from the beam. So fed straight from the splitter

Ok, so I know I probably missed a thread on here somewhere, but I’ll tell my issue anyways.  Brand new Sonos Arc, have a 75” Samsung 4K TV (QN75Q70AAFXZA), and the newest Apple 4K TV. I’m using the HDFury Arcana with brand new 8k HDMI cables. Apple TV to input on Arcana, HDMI eARC out to Arc soundbar, and other HDMI output to eARC HDMI input on TV. Everything works fine, I get Dolby 5.1, I’m ok with the black screen when content is switching, but not getting Dolby Atmos when watching 6 Underground on Netflix, I have the UltraHD subscription. What am I missing? I have majority of Arcana settings on Auto as well, confused as to what to set to other settings. Any guidance would be greatly appreciated.

I bought today an ARC SL (connected to my Sony Bravia TV) and one ERA 300.Both are connected to my personal wifi.I would like to get the TV sound on the (alone) ERA 300 (located in the kitchen) but did not find how to proceed.Any help welcome.Cheers 

Any advice on this? I'm trying a+d then using code 33919 but my remote is not connecting to Ray. I can use my Sonos app to control volume but I need this to work with my remote so anyone can use the remote to control volume. Any help here? 

Hello. Please help. What I want to accomplish is twofold: 1. Group all 4 speakers (2 next to TV and 2 in the back for surround), hopefully giving stereo/surround effect, and allow master volume to be consistently managed by TV remote. As of right now, my TV remote only controls the volume for my Sonos Arc and the two Era 100’s surround in the back of the room. I have to turn the volume of the Era 100’s (that are next to the TV) up and down in the app2. Stream music, using Airplay at moment as I get used to setting up system, without compromising TV volume control when I switch back to TV. 

Should I set my audio on the tcl 635 tv to passthrough or auto?  Auto gives me multichannel pcm and passthrough gives me Dolby digital 5.1. I get atmos when atmos is offered from Disney plus.  kinda underwhelmed by the arc. My beam 1 seems much punchier trying to nail down these settings for the arc.  Got a mini sub to go along but haven’t installed yet. Room is smaller 14X20 

My 2 ERA 100’s will not connect to my Beam

I am in the middle of converting my garage to a mini man cave and I have just bought the Arc sound bar and 2x Era 100’s for surround effect. While they are a few days away from delivery I wanted to understand how they connect so I can have my electrician build the room properly before the new studwalls are erected…From what I understand the Eras need a USB or Optic cable (can someone please explain what the difference in between the two) connection - but does this go back to the Arc or is it hard wired to a power source? I have looked online for video / reddit or anything but I just don’t see enough detail to guide my sparky.ThanksBryan

I Have a Arc SL attached to a 65” Samsung TV via HDMI ARC.Our Sound bar shows this issue usually a couple of weeks after plugging the SB out for 20s and plugging back in. This has always resolved the issue for a couple of weeks and then the issue comes back.  I have been on to Sonos support on 4 separate occasions and also provided the diagnostic events - No Joy. Very frustrated considering this is a very expensive SB.  Firm wear - Fully UpdatedHDMI Cable replaced : Issue reoccursSupport suggested changing the WiFI channel, no impact, issue reoccurs

Why is the sound on sky q through beam gen 2 and 2 play 1, so poorhave to turn up and down all the time when changing channels 

I have 4 speakers hardwired to my Amp.  I can play music through the speakers using my phone’s Bluetooth. I have an older model non smart TV that has a Firestick. I’d like to know how I can play my TV through the speakers? Do I need some adapter? Running wires from the TV to the amp is not desirable. Thanks. 

Si mi Router wifi funciona con sistema Wimax , es posible sincronizar mi sonos ray con el tv Samsung ? Vivo en un pueblo

Have a Frame TV with Samsung Ultra Thin Soundbar with Dolby Atmos (wife thinks the ARC is too big).  Am I correct that I can play my Sonos music through the Samsung soundbar with the Port, but there is no way to pair the soundbar with Sonos rear speakers for surround sound?

I’m looking to replace my old Samsung 49in TV with a new 55in TV, but can’t decide on a brand or model.I’d like to finally enjoy Atmos soundtracks (my current TV has no eArc connection, so eArc is a must), but also want to enjoy older blurays with DTS soundtracks (which has involved setting up my Samsung player to convert DTS to Dolby Digital). I’ve seen several people claim LG TVs no longer support DTS output, but I’m not sure if this is true...Most of my viewing is bluray/4k (though my current TV really doesn’t show much of a difference between regular bluray and 4k) and gaming via PS5.So, basically … can anyone recommend anything that’ll play nicely with my Beam (which is set up with two Play 1s and a Sub Mini) and give me the most faff-free surround/Atmos experience?Trying to keep the budget under around £800 unless it’s something exceptional.Thanks in advance for any advice! Should also say: It’s a Beam Gen 2!Moderator

I was thinking how my Sonos Home theatre set up would sound with the Arc as a centre speaker and Era 300’s additional left and right.I have the Arc, 2 x Sub Gen 3 & 2 x Era 300’s for the  rears. When listening to this set up, I can’t help hear that the Arc is the weak link in the set up. For example, listening to the Era 300s as a pair sound great for Spatial content, but the Arc alone just sounds empty IMO, Im wishing Sonos would add the ability to use the Arc as a centre and Era 300’s or 100’s as front left and right. I think this would be an awesome Atmos setup. 

I have 2 era 300s and a sub 3gen, I have been thinking of buying a beam and I would like to ask how this combination works when listening to music? Can I place all three speakers in the front? My wish would be to use the beam as a center speaker, but it doesn't seem possible. How would you place the speakers yourself when I mostly listen to music. Right now I have connected the system to the TV via Apple TV. and it works well.

We play music in the house all our waking hours.  When we do watch TV it’s with the ARC.  It switches from music to TV pretty well.  However, when we are done with TV and turn it off the music does not resume.  If we tell Sonos to play music it will play at the higher TV volume we have set.  Any way to “ resume “ after TV?Any way to have a default MUSIC volume ( to go back to when we go from TV back to Music )