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Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,029 Topics
  • 30,736 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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6029 Topics
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MasterTrollAvid Contributor I
posted in Home theater
sonos speaker is now a dumb speaker

I can't stream my music via Bluetooth or wifi. Google is now removed. The beam and arc are now officially walled gardens. Lame

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buzz
1 year ago
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mmichael71Contributor I
posted in Home theater
Changed Out Exisiting TV

Need to set up different TV TO my Besm

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Ken_Griffiths
1 year ago
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Theo2023Contributor I
asked in Home theater
Sonos Port & Amp with bluetooth interaction?

Hi, I have 2.1 system connected to a Denon PMA 30 amplifier that I want to connect to all the Sonos speakers we have, so I’m looking at the Sonos port.However one difficulty is we also have a projector that connects to the amp by Bluetooth when we use it (so not permanently)Is it likely that we’re going to suffer from lots of input shenanigans going this route, or can the Sonos Port switch inputs itself on an amp?

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Ken_Griffiths
1 year ago
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guy.brownContributor I
asked in Home theater
Arc + Sub + Era 300: 7.1.2 or 7.1.4?

I have just added a pair of Era 300s to my Arc + Sub to replace the Ones I was using.  I have just tried a 7.1.4 test tone via an App on my Apple TV and when testing the up firing speakers both the front (Arc) and rear (Era 300) play at the same time when playing either the front or rear Atmos/ceiling speaker test tone (right or left). These should work independently right? Or do they operate in a .2 configuration rather than a .4 setup?

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G
1 year ago
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airedale10
asked in Home theater
Items greyed out in wifi listing.

I am based in the UK and have just had FTTP installed. Part of setting up the Erro router, supplied by my ISP, was to reconnect my Sonos equipment. The Play 5, Play 3, Roam and Arc soundbar  are all connected, over wifi and are working. I have a Sonos sub and 2 Play 1’s that according to then Sonos app are connected over wifi, and in fact are working, as they produce sound.However in the networking listings from the Erro it shows that the Play 5, Play 3, Roam and Arc soundbar have a full wifi signal, (excellent). However the listing for the Sonos sub and Play 1’s are “greyed out”. I am correct in thinking that as the Arc has a full wifi connection and it is “bonded” to the sub and Play 1’s, it causes this issue? Not a major issue for me, just trying to understand the logic behind it all. The sound for the Lounge surround sound system is awesome.        

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A
1 year ago
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Michael BurgenerContributor I
posted in Home theater
Feature Request: ARC - Variable Speech Enhancement

This feature request is for user-variable level control for the ARC speech enhancement effect.My TV audio setup is currently ARC+2xONE SL+Sub(gen 3).I’ve tuned and enabled TruePlayWith speech enhancement off, I find the speech level is a bit buried in the rest of the audio. I tried speech enhancement and it works great, but it feels like it’s about twice as much as I need. The speech is very intelligible, but is too emphasized (along with some other sounds) for my needs and comfort.So, I propose that the Speech enhancement level be adjustable, similar to treble and bass controls (but with only positive range of adjustment).Thanks 

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B
1 year ago
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WickidWizard11Contributor I
posted in Home theater
Only getting stereo PCM 2.0 with arc and two SONOS ONES

I have an older plasma tv with no hdmi arc. I am using optical and was curious if there is any way around this?

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controlav
1 year ago
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PiepsiContributor I
asked in Home theater
older TV connect to Beam2

Have an old Philips tv without optical or ARC port is there a way to connect to Beam 2?

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Airgetlam
1 year ago
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gabygeekContributor I
asked in Home theater
Atmos on the SAMSUNG QE55Q60

I have the Samsung TV QE55Q60, on the web site of Samsung the TV can’t play Dolby Atmos but I have HDMI ARC port behind the TV so I wan’t know if I connect the Sonos Arc on the HDMI ARC port with an Apple TV last generation (the one with 128 Gb) on an other port connected with a movie who have Dolby Atmos sound, will my Sonos Arc play Atmos or not ? thanks for your help 

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G
1 year ago
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dsaponaroTrending Lyricist I
posted in Home theater
Picture stutters/freezes with Sonos Arc

Hi all,After selling off all of my Sonos speakers (Four 5’s, a bunch of 1’s, and a few IKEA bookshelf speakers) several years ago Ive decided to jump back on into the fold with a new Home theatre setup.  Just recently purchased an Arc, Sub, and Move and have been very happy with the sound quality.  I’ve been having a far better experience this go around than I did several years ago.  I am having one issue though that I can’t figure out… l have an Apple TV 4K (Latest Model) connected to a 2022 Samsung Frame TV of which I have the Arc connected to with paired Sub.  All are connected correctly.  Arc is connected to the earc port while Apple TV to another HDMI and with high bandwidth cables etc…. Also, I do have Input signal plus turned on for all inputs on the TV. The issue I’ve been having is that when watching video content the picture freezes intermittently for a very brief period.  Probably a half a second or so.  Maybe even less.  Audio is fine and sounds great stays in sync and keep

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D
1 year ago
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9591CNGContributor I
asked in Home theater
Power

Other than pulling the plug, is there a way to power down the Sonos Ray. 

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9
1 year ago
OldManJam
OldManJamContributor I
asked in Home theater
Static/Popping Noise on Sonos ARC

I was getting intermittent static from my Apple TV - Samsung Frame TV - Sonos Arc-Sub-SL Speakers setup, but not when the source was my cable-box. I tried all the various suggestions from this forum to no avail. Then I tried the various streaming apps built into the Frame TV (Netflix, Prime Video, Crave, Disney Plus, Apple TV Plus, Plex) and no static/popping sounds. So clearly the Apple TV HD box was the weak link in my setup. So don’t assume that the ARC is the problem. It could very well be some other hardware in your setup. 

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OldManJam
1 year ago
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Bruno69009Contributor I
asked in Home theater
Sonos Era 100

Hello,i have 2 sonos era 100 and a playbar. i can pair the two era for stereo music but cannot use them as surround. The system does not recognize them  Does someone know why?many thanks for your help. 

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B
1 year ago
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markarendsContributor I
asked in Home theater
Sonos update 15.5 broke Arc soundbar

So ever since Sonos released update 15.5 our Sonos Arc has had troubles connecting to the Sonos app (cabled and wireless). We have tried all the Steps possible through the Sonos app to try and fix it but no luck. Besides that we also reset all our routers and TP link access points. All our other Sonos products work fine (Move, 2x One SL, 2x One, Sub GEN2 and PlayBar). I’m worried the new update broke or corrupted something in our Arc sound bar and am interested to know if other people have the same issues.Here is a list of things we have triedTried Sonos advanced troubleshooting in the App. Factory reset does not seem to work anymore (no orange lights). Reboot also not working, white light keeps blinking for hours and hours. Wired connection reboot worked once but still Sonos app could not see the Arc as connected and also adding as new speaker did not work. Reset router and access points. Tried network update through the Sonos app.

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2
1 year ago
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SpaddywaddyEnthusiast I
asked in Home theater
Era 300 massive sound problem

Hi,I have an Arc, 2 x Era 300’s and 2 x Sub Gen 3’s. Me and my daughter were watching a film at a reasonable volume when all of a sudden the Rear Era 300’s let out a massive loud bang and then loud static. I had to disconnect from the mains to stop it. I have restarted the system and things are playing normally. I thought they were blown at first. I’m in fear to use them as my one year old was pretty close and it hurt my ears. Is this just an isolated issue or has anyone else experienced this? I wonder what happened?? All has been working great until now. 

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AjTrek1
1 year ago
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GambizonContributor I
posted in Home theater
TCL and ARC

I want to buy Sonos Arc. I have a TCL 98C735 (98 inch) . I want to make sure that whem i will connect the arc hdmi. I will be able to operate the volume through the tcl remote.It is crucial for me to use one remote with out an app and without the sonos remote.I talked with technical support and they say the best way to check it is to ask in this forum users that have tcl tv and see if it works for them.

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1 year ago
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MvanderLoonContributor I
asked in Home theater
Wall Mount placement for Sonos era 300

I’d like to suggest a settings configuration for those that aren’t able to have the speakers facing towards the tv. With my previous home theater setup it was fine to have the surrounds on the sides so I feel it should be doable here. We have a great living room layout but we opted to buy wall mounts instead of stands because we don’t want wires hanging all over the place. So we currently have them mounted on the sides and despite it not being the recommended configuration we still think it sounds great, however I would love to have the trueplay somehow detect which way you have them facing and adjust the channels. Hats off to those that were able to have them mounted the recommended way but I can guarantee I’m not the only one in this predicament so some kind of solution would be a great way to make sure all customers are getting the best sound experience possible. 

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Jamie A
1 year ago
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tjwilliam07Avid Contributor I
posted in Home theater
dual subs and trueplay

So I recently completed my sonos surround.  I have the Arc, era 300's in rear and dual subs.   I was only using one sub but bought the second one to "finish" the system.  I haven't noticed anything great with the second sub? I tuned the system with trueplay but the bass sounds ehhhh.  On the app I have to turn the sub limit to plus 8 to get anything out of it.  Is this normal?  I see all the great reviews with dual subs, but I'm either missing something or have a settings issue.  Any help would be greatly appreciated.

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AjTrek1
1 year ago
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tjwilliam07Avid Contributor I
posted in Home theater
Home theater and music options

I have the full sonos theater set up.  Arc, era 300's, dual subs.   Playing music through this sucks.  The Arc can't hang with the era 300s and in settings you csn use a slider for surround (different for TV and music) but then it distorts the audio b/c Arc is still playing main channel.  Is there an easy way to maybe ungroup the system and regroup era 300s and subs only for music?  Or can Sonos make the slider for the Arc itself vs the surrounds and have the ability to quiet the Arc when music is playing? 

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1 year ago
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cinek2Avid Contributor I
posted in Home theater
sonos playbase unable to connect to wifi

I need to connect my playbase to a new wifi network in a new flat. Its failing to connect. If I could remember correctly, the playbase only connects on 2.4GHz but my wifi has the same SSID for both 2.4 & 5 GHz. Is there any way to connect it without having to split up the SSIDs? I don’t want to use sonosnet as the wifi singal doesn’t reach everywhere and I’ll already need to get a mesh system. I’ve also had issues with sonos net in the past and since switching to my routers wifi, everything was working fine (at the old place)

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controlav
1 year ago
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flybymeEnthusiast II
posted in Home theater
SonoS ERA300 sound direction

Hello,I would like to wall mount my pair of SonoS 300 as surround.The couch is attached to the wall.The distance from listeners ears are 170cm on the side and “ear hight”.Please suggest me the best “facing “positioning:-parallel to the TV wallor-lightly inclined towards the listener (in this case the inner drivers will make the sound bounce to the wall  before reaching the listeners ears). thank you

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F
1 year ago
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jmak23Contributor I
posted in Home theater
Will Mini Sub work with Beam Gen 2 when taking tv audio input?

I think I already know the answer to this: NONaievely, I added a Mini Sub to my Gen 2 Beam thinking that’s all I needed to upgrade my tv viewing experience. The Beam is connected directly to the TV via HDMI eARC.Here’s me thinking that the Beam could project wirelessly to the Mini Sub, but now that I write this all down I beginning to see how silly that is.So the next question is: what component am I missing to make this all work?To make matters more difficult, when the house was being built, I was able to run the cabling in wall to keep things clean from the tv to the sub. i’ve got a cabinet underneath with cabling from tv to PS5 so i could run extra cable but damn these activities are fiddlyPhoto is TV/Beam/Cabinet with Mini Sum elsewhere in room 

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J
1 year ago
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SpiritContributor I
posted in Home theater
Home Theater configuarion - need help!!!!

Boy am I confused!Here is my story:I want to buy a Sonos ARC and a new Sony OLED TV.I want to get rid of my existing 13 year old Pioneer receiver which is powering a Paradigm Millenia 5.1 speaker system. The Paradigm system has:5 satellite speakers. I use 3 for Front, Center, Left and 2 for Rear surrounds.I don’t want to spend any extra $s on new surrounds or a subwoofer.I also have 2 Sonos Connect Amps (the original ones).Is there a way to combine the following into a new system:ARCConnect ampsSome or all of the Paradigm satellites and the powered sub.I hope I have made myself clear.  

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S
1 year ago
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Shack51Contributor I
asked in Home theater
I need a longer HDMI/Arc cable than the one provided

First time Sonos guy here (as soon as I receive the order...lol).  Can’t wait!!  I have a Beam Gen 2 on order, as well as a Sub G3, 2 x Era 100s, and a Move.  But I need a longer HDMI/ARC cord than the one provided (4’ 9” I believe).  An 8’ would be perfect.  There are many Amazon options such as 8K HDMI ARC/eARC 2.1.  Just wondering if anyone has experienced compatibility issues with a non-Sonos HDMI like this one...on the Beam Gen 2.  Everything I’ve read points to a positive outlook.  My TV is not 8K, but that does not seem to affect this cable option.  Any thoughts would be appreciated.

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S
1 year ago
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shantanu_guptaTrending Lyricist I
posted in Home theater
Sonos Arc infamous Popping Sound

Been using Sonos Arc for close to a month and just today morning heard the infamous popping sound!  Setup - Sonos Arc connected to LG C2 to HDMI 2 port [eARC], content via Apple TV.  Restarted the TV and everything worked fine but I am wondering if this is going to be on going pain? Just few days back picked up a Sonos Sub Mini and I am really worried!  Sonos team/ community, thoughts?  Please note - PS5 is connected to the TV too, but wasn’t used to pay content. 

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1 year ago
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