Skip to main content

Home theater

Get help with your Ray, Beam, Arc, Arc Ultra, Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions here.

  • 6,908 Topics
  • 35,481 Replies
G
GuitarSuperstar
answered this question

Home Theater Speaker Layouts

You can only add two surround speakers to a Sonos home theater setup. I would use the Era 300s as surrounds with the Arc and use the One SLs...
  • 1
  • 6
G
GuitarSuperstar
answered this question

Maximum amount of speakers supported in a surround sound setup for Home...

You can add up to two Subs (one must be a Gen 3) and two surround speakers to a Sonos home theater setup. So if you want to use the Era 300s...
  • 0
  • 14
6911 Topics
J
JoeKLSAContributor I
asked in Home theater
Random lack of sound on switching on TV with ARC

I have a Sonos ARC connected to a Sony Bravia and use a satellite box. Randomly when I switch on the TV there is no sound. I have to disconnect and reconnect the ARC to get the sound. Any suggestions to eliminate this would be appreciated.

2558
Airgetlam
J
JoyaContributor II
asked in Home theater
Will adding rear speakers (Era 100s or 300s) enhance dialogue clarity out of Arc?

I’m currently using Arc sound bar with a Sub (gen 3). I’m pleased with the system so far but there are certain movies (ie. The Batman) where the dialogue clarity just seems lower than I prefer. I toggle around with Treble, Speech Enhancement, turn off “Loudness” which helps a little bit. I understand some movies are just created a specific way. Anyways, the next step would be to add Era 100s or 300s. I am wondering if that will enhance the Arc soundbars drivers to focus on dialogue? Appreciate any information on this. 

3525
ratty
R
Rob WilsonContributor I
asked in Home theater
Sonos Arc with Samsung tv HDMI not working properly

I have seen problems similar to mine discussed here but I am unable to see if they were resolved. I have a Samsung NEO QN90A tv that is a little over two years old. I recently purchased a Sonos ARC and connected it to the tv with an HDMI 2.1 cable. If I enable eARC the sound is garbled. If I turn eARC off the sound is OK with the exception of sporadic short drop outs. These seem random and occur on a scale of tens of minutes. Annoying! I now have the tv connected using the optical adapter that came with the soundbar and it works OK with the exception of not supporting ATMOS. Is there anything I can do to get HDMI to work?

139174
R
andrewchiu1st
andrewchiu1stEnthusiast II
posted in Home theater
Sonos Sub Gen 3 crackling/static sound

Hi guys,   I just bought the Sonos Arc and the new Sub Gen 3 and I paired them with 2 Sonos One (Gen 1) speakers for the surround setup. Yesterday I noticed that while idling and playing, there are some tiny constant crackling/static/electric current sounds coming from the brand new Sub and I found it quite irritating. So what I did first was to make sure that the connection with the power cord is secure, which it was. Then I tried to remove the Sub from the group, factory reset it and added it back to the system. But the same issue persists. I don’t suppose this is normal, right? Does anyone has a similar issue with the new Sub? I’ve checked my Sonos Arc, One and Beam and none of them has this issue. Since I just bought it from Best Buy last week, should I return it and get a new one to see if it’s something wrong with the one I’ve got?  It’s not a cheap device and I don’t want to compromise on its quality.   Thank you all!

26970247
Airgetlam
C
CornelosContributor I
posted in Home theater
sub gen 3

Before Christmas I bought a new sonos system,arc , gen 3 sub, 2 era 100 de sub is still not connected inspite of paid expert installation….what a terrible product and waste of money…..the help line is absolutely useless 

11416
Ken_Griffiths
M
MageriContributor I
asked in Home theater
Problem with the sound!

Can't raise or lower the volume on the Sonos arc with the TCL remote control. What could be wrong?

3774
Airgetlam
A
AndreaCisseContributor I
posted in Home theater
low volume - sonos ray

Set up Sonos Ray using Sonos app for iPhone. During a friend party we used it as standalone player (without connecting to TV). we were using Spotify via Sonos app but - when we have  reached 100% of max volume -  sound was intense but very low for the power of this soundbar (I can make the same volume with a portable small speaker like Bose) is this normal ??

7163
Jamie A
B
barnojaanContributor I
asked in Home theater
Sonos ARC with set of Era 100's plays no Dolby Atmos (only Dolby Digital Plus 5.1)?

Hi,Yesterday I got my two Era 100’s as a addition to my Sonos ARC. I use the 100’s as rears but ever since the Sonos app says it’s only playing Dolby Digital 5.1 and not Dolby Atmos (of course only DA content).Before, without the 100’s and only the ARC, it did play movies and music in Dolby Atmos. Does my ARC still produces Dolby Atmos sound?Thank you!

9434
Schlumpf
M
MchabotContributor I
asked in Home theater
sonosnet and mobile app

I have a playbar and 2 1 sl and get intermittent ound loss do to wifi issues. Looking to switch to sononet but how will the android app work if the speakers are  noton my default wifi network

1114
melvimbe
D
Darkelipse04Contributor I
asked in Home theater
Beam 2 Output Stereo PCM Only from Netflix

Hello,We recently purchased a Hisense U8K and currently have it connected to our Beam 2.  Unfortunately, when streaming Netflix content, it only streams as Stereo PCM. Edit: broadcast OTA tv is also only stereo pcm.  We have audio output set to passthrough on the TV. Playback settings on my Netflix account are set to high. The Netflix content has the 5.1 audio option selected.  The Beam is plugged into the earc port, not sure what else to try at this point.  Does anyone have any advice on what I’m doing wrong here?  Update: after some more googling, a Reddit user mentioned that playing YouTube content will cause a glitch with the audio getting stuck at stereo PCM. A restart solved the issue until you use YouTube again. 

7102
D
F
fourbinContributor I
asked in Home theater
Samsung Frame + Beam Gen 2 Audio Cutting Out

Seems like this topic has been covered in various forms but still haven’t found a solution. Have a Sonos Beam 2 connected to the Samsung Frame box via HDMI3 (eArc). When watching any content on the TV the audio drops every few seconds.The strange thing is if I set HDMI eArc from “Auto” to “Off” in the Samsung settings the problem resolves. But then the next time I turn the TV back on it’s not connected to the Beam so this doesn’t really solve my issue.Anyone figure this out definitively?

5121
Jamie A
D
DawilsContributor I
asked in Home theater
Many Sonos Ones

I’m a little addicted to these speakers , and over the years have accumulated 10 of them. In one big room. Plus a sound bar by the TV  I’m told I should set them up as surround but that function is not working. Then I read that I should not do stereo pairs.  So they are grouped together in one room, and one is stereo paired.  I only did one because it said with that many speakers , do not pair them all as stereo. They sound awesome but I confess I’m not sure the best way to arrange these.  I know many of you guys are smarter about this and I am. So what do you suggest?  Thank you! 

472
K
E
egiustiContributor I
asked in Home theater
Sonos ARC - OKYO TX-NR6100 Receiver

Hello,How i do connect SONOS ARC900 to ONKYO receiver TX-NR6100?

431
106rallye
T
TimShipstonContributor I
asked in Home theater
Dolby 5.1 on Sonos Arc

Hi everyone - hope someone mjght be able to help. I have a new Sonos Arc and am trying to get it to stream 5.1 content. The Arc’s working with a SUB and 2 x ONEs as surround speakers.  The Arc is connected using the ARC socket (HDMI 4) on my Sony TV - it’s not the newest so doesn’t have eARC.  I’ve tried content from Netflix, Disney+ and Prime Video from a variety of sources, and yet ony one (Netflix on the Google TV app) will stream in 5.1. Can anyone help please?  So far, I’ve only been able to determine that the Sky Q box (UK set top box) is not able to output Dolby Atmos - though not sure about 5.1Many thanks. =====Netflix - MiB3Google TV app: 5.1 ✔️ Sky Q app: PCMApple TV: PCM Disney - Ashoka Google TV app: PCMSky Q app: PCMApple TV: PCM  Prime - Candy Cane LaneGoogle TV app:  PCMSky Q app: PCMApple TV: PCM 

10273
Corry P
J
Jase666Contributor I
posted in Home theater
Ridiculously annoying green flashing lights

So, ive seen a few comments about green flashing lights when surround speakers are turned off. Surely this could he fixed in a software update? Sometimes u don't want them on and just want to use the sound bar for regular tv, or is this me being weird? What could be the point of them, I mean I know that they are off as I have just pressed the button that says surrounds off!! Unless sonos have shares in black tape which as far as i can see is the only way to stop them! 🤔

4418
Stanley_4
C
Concreteman1Contributor I
asked in Home theater
reset generation 3 sub

I need to reset my generation 3 sub. I had to exchange my arc for a new one. I can’t get it to link to my new arc. Can someone help me with the reset process? Thanks 

10052
C
O
ordruneContributor I
asked in Home theater
Can you Trueplay tune a sonos era 300 set using Android when connected to surround setup with Arc and sub?

The Era 300 can Trueplay tune itself on the Android app.  I was automatically prompted to do this when first adding the Era 300’s to my system, but I declined as I was going to add them as rears to my surround with the Arc and sub.  After getting the surround all setup with the Era 300’s I can’t find a way to Trueplay tune that system now.  Is it possible?  Or is it only possible when they are by themselves?  If that’s the case is the feature coming to Trueplay tune them from an Android device when they are part of a surround system?

14649
jgatie
S
sturubContributor I
posted in Home theater
Cant move from Playbar to Arc due to design.

Hey Sonos Staff, many of your customers have Playbars on walls that are wallpapered or made of brick, stone, etc.  when you make a product that you cant upgrade to due to not being able to cover old drilled holes to accommodate YOUR product, you leave us no choice other than to keep our existing Playbars.  I have tried every which way to make this work but cant sit there with visible holes in the wall. You should provide a way to upgrade and accommodate existing templates.

402
Stanley_4
R
RogercantoContributor I
asked in Home theater
Problema de conexion entre apple tv y sonos one

Hola Deseo conectar el Apple TV 2011/2012 a mi sonos one 2 gen.    Pero en la configuración de mi Apple TV / salida de audio, no me aparece la opción de Sonos one.    También he intentado conectar efectivamente por AirPlay, pero el sonido sigue saliendo por la TV.  Moderator Edit: Adding translation by Google TranslateHelloI want to connect Apple TV 2011/2012 to my sonos one 2 gen. But in my Apple TV settings/audio output, the Sonos one option does not appear. I have also tried to connect effectively via AirPlay, but the sound continues to come out of the TV.

1981
Sotiris C.
O
ObiobanContributor II
asked in Home theater
How to optimally place (upside down) Era 300s when used as rear surrounds.

There is a half wall behind my couch, and the kitchen behind that-- so I can’t get a good, ear level placement.  My setup is Arc/sub/2x ERA 300s.  I’m thinking the best move at this point is to ceiling mount the Era 300s. If doing that, where should they be relative to the couch/people? 

18503
Corry P
R
RHJContributor I
asked in Home theater
volume levels after latest update

I have just added an extra sub 3 to my arc , 2 x Eros 300 and existing sub 3. After the set up Sonos updated the software. Now the volume is so low. I previously had the base on about -4 as was great if needed it louder and now with the extra sub and update I have to have it on + 9 or 10 to get the base. Also the volume I have to now have the system on is 100% when listing to say music and can’t get any louder when before I had it on 70% and it was lovely and loud. Why by adding an additional sub 3 has the system now gone quieter as this was the whole reason why I wanted an extra sub to boost my sound as I have a very large living room and like to have the sound loud. Please help. 

7154
Corry P
M
MommaGooseContributor I
asked in Home theater
Channels mixed up on 5.1 content

Has anyone encountered a problem where audio (specifically with 5.1 content) will occasionally have the channels mixed up? I will occasionally get all audio sent to the surrounds when using both Disney+ and Netflix, but only with 5.1 content. If I change the audio format from passthrough to auto it seems to help, but I am at a loss what is going on. I have reset both the TV and the Apple TV, which did not help. I also tested the Arc with another Apple TV and TV, and the issue persists. It seems like the Arc is having a problem decoding the 5.1 content. Setup:- LG C2- Apple TV- Sonos Arc + Sub Mini + Symfonisk Surrounds 

1707
Corry P
M
MillietexasContributor I
asked in Home theater
sonos arc connection

HDMI 4 (arc) connector on tv does not work with the provided hdmi Sonos cable

682
N
V
VonskipperTrending Lyricist I
asked in Home theater
Connecting Era 300 outside of Boost

How can I connect my new Era 300 to my surround set up if all the other speakers in the 5.1 are connected by Boost? Outside of Boost, I have to reconnect some of my speakers almost daily back to my network. Network is Deco(TP link) XE75 pro (Mesh). Any suggestions for improving Wifi connection or getting my Era 300 on the same system. thanks

2296
jgatie
P
PawoolContributor I
asked in Home theater
My new cable box cannot connect to my Connect: Amp

My old cable box had a RCA outputs that I was able to connect to my Connect: Amp.  My new one does not have any RCA outputs, only an ethernet port.  Is there any way to connect the Connect: Amp to the cable box, or directly to the TV?  If not, what are my best options? Any assistance would be greatly appreciated!

1124
P
Terms & ConditionsCookie settings