Home theater

TV dialog does not match sound and the app function to fix this only makes it worse. The sound is always slightly delayed

So I have an arc, two SL’s and a sub. Overall I love the quality I’m getting. However I do have some issues with hearing dialogue in movies. I feel there’s a balancing issue. The background music and effects are great but they’re considerably louder than the dialogue which causes me to to crank the volume to hear/understand the dialogue.  I haven’t found a way to balance this in the app so I’ve been thinking of adding a Sonos five (or a second arc) behind the viewing area of my sectional. Any advice?

I like many people had my Playbar break because of a cheap component - the toslink broke. YouTube has a video on how to install anew toslink but you do need some electronics skills to do that. You would think Sonos would have had a hdmi option but that has already been discussed. So I took the credit and bought the Arc which does Atmos and I am very impressed. Except I cannot use trueplay because my iPad is too new! Anyhow I can now pair my Arc with my Playbar if I want and have two sound bars for hearing what’s on the TV. Or you can use the Playbar in any room. You need to ‘reset’ the Playbar first.

Have the bar sub and two play one’s as surrounds hooked up to a PC with a Sound Blaster X3.  This setup, and one before with a PCI-E card, had worked for years.  I did have trouble getting it working again with Win11 which I installed a month or two ago but got it going again within a day or two. But today, after changing inputs from its “TV” input to play some Christmas music yesterday, it isn’t outputting using the surrounds.  Sonos sees the 5.1 Dolby Live input in PC app and on my phone...but still outputs only 2.1.  The one exception I’ve seen is the Netflix Windows app and the Windows “test” for 5.1.  Both of those will output to center and rear speakers but neither games or Netflix/YouTube/Amazon through Chrome browser, none of those work the way they were before.I’ve factory reset the speakers, reinstalled sound card software/drivers, checked everything I can think of but I’m really stuck.  The fact that Netflix’s app and Windows test is working properly makes me think the issue

I’m trying to get Atmos audio output (lossy, DD+ as it is routing through a normal ARC port) but have only been able to get Dolby Digital 5.1.  Hoping someone can solve the mystery for me.  Here are the particulars:PS5 with 4K UHD disc (Fury, has Atmos audio track selected) PS5 into HDMI #2 (on X900F, ports 2 and 3 are high bandwidth, 3 is also ARC).  Using HDMI cable that came with the Sonos Arc. HDMI #3 (ARC) to Sonos Arc (2 Sonos Ones also connected as surround sound channels).  Using 4K cable - with the built-in Netflix I can get the app to display “Atmos” with this cable so I don’t think that’s the problem. PS5 audio set to Dolby Disc audio (Options menu ...) set to Bitstream...and still getting just DD 5.1.  No Atmos. Any ideas?  I can find any more settings to mess with.

Hi,My setup is a Sonos Amp with two passive speakers and two Sonos Ones as surround speakers. The amp is connected to a TV via HDMI ARC.I use mainly Kodi for playback but have tested also with VLC to confirm the issues I experience. Kodi is running directly on the TV (Android) and VLC on a Mac.Dolby Digital 5.1 encoded music works perfectly and sounds great, also DTS music transcoded on the fly to Dolby Digital (transcoding supported by Kodi) works great.I understand that Sonos Amp supports DTS since a few weeks now, so I decided to give direct play of DTS tracks a spin. So far I have no luck, both Kodi and VLC produce no sound when playing DTS music to the Amp without transcoding.When I play DTS files with Kodi, the Sonos app does show that I am playing DTS Surround, even if there is no sound.Does anyone have a clue what is the issue here?

So I really thought I had this set up figured out. Surround with Arc, Sub and 2 x Sonos One. HDMI connection to HDMI Arc from Arc to projector. HDMI connection from the Apple Tv to other HDMI port of projector. The LG HU80KSW is essentially a smart tv in a projector package. But I can’t get the wired audio connection to work? I only get audio from Airplay which sounds fine, no lag so far. Why is the Sonos Arc not using the wired Arc connection? I know projectors are theoretically not supported, but the LG HU80KSW is just a tv in another format with a normal HDMI Arc connection. I have a feeling some people on here got this to work but I’m stumped. All the right elements are in place. Any ideas on what I might be doing wrong?

Hello Just received the sonos arc. I am replacing a samsung curve ms6500 sound bar from 2016. My problem is the sonos sounds like utter garbage even compared to my ancient samsung.  Theres no bass, depth, or i dunno how to explain it. It sounds tinny or metallic, empty. Does anyone know whats going on and how this supposedly unreal sound bar that cost me over 900 sounds like garbage? The only thing im hoping is its my old samsung 55un8500 tv and crappy arc one connect box or something but im not hopeful. Im 2 seconds away from returning this thing but i want it to work. I did go buy another tv , 2021lg oled c series and its coming in Tuesday so Im going to wait and see how it performs on a new tv vs a 7 year old one.  Tv isnt because of sonos arc, more of an excuse. I wanted it lol. I dont have iphone and certainly not buying one as they are just as much money and lets be honest that shouldnt be a fix. Theres no true play android i assume? Thoughts or comments? 

I've recently replaced my beam with an arc. Sounds awesome. The arc sits on the front of my tv stand which is aprox 46cm wide. The arc feels like it's well supported, but there is a slight gap either side. I was wondering..will this affect the sound even if the arc feels secure on the stand?  

Hi all , I'm going to be trueplaying my room in the next few days , I have the beam 2 and 2 One SL surround speakers , when I use trueplay do I have the surround speaker level in the app on full or does trueplay over ride the levels in the app and I just walk around with the iPad ? Also I've been reading about one surround speaker being a different level after t.p , does that still happen or was it a bug in the past ? Thanks all 

Hi, I have scoured the internet, and this forum, to find our why I can’t get my Beam to mute using my Apple TV remote. It controls the volume up and down just fine but when I press mute it mutes for half a second and then doesn’t stay muted.  I have seen similar threads on this forum but they either have not answered my question or have been closed without a response.  This is a second gen Sonos Beam, a third gen Apple TV 4K (the one with the new aluminum remote with mute button), and a Samsung Q80T. Thanks!

I have a Beam bar to watch movies. I have replaced my TV by a projector (beamer) Optoma EH330UST. I’m not able to get the sound in the soundbar. The projector has (2) HDMI 1.4a, 1 with MHL 2.0 . Not sure how to make it act as a HDMI ARC. Or If a HDMI splitter exist to separate the image and the sound.  If you have any ideas, please send them :)   

Hi!  I just recently started using the Sonos arc while I was previously using my homepods for surround sound for my AppleTV.  Now when I try to add my HomePods to the audio with my Arc it creates the very echo-y sound.  Is there any work around to add the HomePods as Surround Sound in the App? I found a way to work around the the echo-y sound but then it limited the soundbar sound(no dolby etc) Any help would be great!  Thanks!

Hi all. Is it true or has anyone heard that DTS will be coming soon by the end of the year ?https://www.flatpanelshd.com/news.php?subaction=showfull&id=1631624400

Hi,I have the following components:Sonos Arc and Sub (Gen 3) Latest LG TV with all the bells and whistles Latest Marantz Integrated amp with all the bells and whistles Two front full range speakers (non-powered) Two rear surround speakers (non-powered)I would like to use the above to listen/watch from various sources connected to the integrated amp while using the Sonos Arc and Sub in a 5.1 arrangement (Sonos Arc as the center channel).What is the best way to set this up? Should I connect eArc from the amp to Arc while driving the other speakers with the amp? Would that do the trick? Do I need to buy other Sonos devices? 

Hello Everyone, Current SetupI have a Samsung Q60 TV (HDMI ARC, USB ports, ethernet port, antenna input, optical audio output) Mounted above a fireplace in finished basementI have a coaxial cable with standard RF connectors running from storage room to fireplace through walls/ceilingI have a CAT6 cable running from storage room to fireplace through walls/ceilingI have 4 speaker wires that run from wall/ceiling position to storage room (they do NOT run to TV) - 2 fronts above fireplace, 2 rears above seating area. Storage Room has rack and access to WiFi systemIssueSetup was not well thought out as speaker wires are not running to TV nor is there an HDMI cable running to storage roomGoalWould like to connect TV to 4 speakers via CONNECT Amp and be able to control volume with a single remote (preferable Samsung remote), WITHOUT having a Sonos Beam/Bar/Arc I’ve done a little bit of research and see there are various types of converter cables on the market. Either coaxial to optical audio

Hello !I'm new to the Sonos world and plan to build a system based on Sonos Arc with Ikea symfonisk bookshelf (1) + frame (1) as rear speakers for design/price reason.I can't exactly know if that would be possible to use those 2 different symfonisk speakers as rear.I found some forum thread mentioning it won't (because they're 2 different models) and some others were it should be ok according to the official guide here, bookshelf and frame are part of the same symfonisk product line ("related models can be used together"): https://support.sonos.com/s/article/4807?language=en_US Is there anyone already with a similar setup who can help me figure out what is really possible ? Would be really helpful for my future choices :) Thanks a lot !

Hi all,I have had the arc since the summer now and been fine.recently I have noticed that the sound has been playing up, not so much the music and bass but the talking in films etc seems to be far away?I have re done the true play and unplugged etc, still seems strange sound. I am using hdmi arc too.any advice will be appreciated Joe

We have had the Arc since it was launched, and I have not had any issues with it since we set it up.  Recently, the audio will stop while the video will continue playing.  It is not cutting in and out, just simply stops.  It is very random, and it doing so with different apps. Last night, it was in the middle of Shang-Chi in the Disey+ app.  It has also happened in Netflix and Hulu.  I believe this is since the latest update, which is in a similar timeframe as the latest LG firmware update. The fix has been to exit the app and restart the movie or show.Anyone else seeing the same issue?

It’s finally great to see Amazon Music in Dolby Atmos supported on the Sonos Arc.  However, I was playing The Beatles Abbey Road in Dolby Atmos on the Arc sound bar and realized that the songs on the second part of the album that are mixed together are played with a gap in between.  Is this a codec issue, a problem with Amazon or Sonos hardware?  Anyone listening to music where songs are mixed together in Dolby Atmos can share their experiences.  Thanks in advance

Hello, I've been trying to watch Blu Rays on my PS4 Pro and it's been driving me nuts that every Blu Ray with DTS tracks transmit as Stereo PCM. My System: Sonos Beam (1st Gen), Sub (Gen 2), two Sonos One (1st Gen), PS4 Pro, LG C1I recently bought an LG C1, and annoyingly the TV doesn't decode DTS Audio, so I understand why I can't get DTS Audio; however, Stereo PCM makes Blu Rays a worse option than streaming. I have my PS4 Pro set to HDMI audio, and Bitrestream (Dolby). I have tried the LPCM option, Bitstream (Dolby), and Bitstream (DTS); none of them fix the issue. I've also clicked the start button within a Blu Ray and changed the Audio Format to Bitstream. I have my C1 set to HDMi(Arc) for Sound Out, eARC enabled, Digital Sound Out to Auto, and HDMI Input to Bitstream. Ice tried Sound Out to PCM/Passthrough with no success. .Am I just stuck with Stereo PCM or am I missing a step? Thanks for reading!TLDR: PS4 Pro Blu Rays decode as Stereo PCM on LG C1

This topic is older and might not have the most up to date information. Please click here to see a list of more topics around the same subject. Hello I have a new 75 smart Samsung TV and I am lost in the easiest and most effective way to connect this to Sonos? Any help would be much appreciated! I have a Play 1 Second Generation but not sure if it has Bluetooth and if this can connect with the other speakers (2 x Play 3 Sec Gen, 1 x Play 5 First Gen). The sound is amazing but not much use for cinema sound unless I can connect to this. Thanks and regards

Hiare these lip sync issues resolved ?I have read through the responses and don’t see an definitive answer to the issue I have read there’s doesn’t seem to be an issue via optical but I have eArc Sony tv , and enjoy the 5.1/atmos I have a sky hd box , but resisted upgrading to sky q coz of the sync issues ….is it still an issue or has been silently resolved ?thnks 

Hi, my Beam device can reproduce audio signal but not video with AIrplay from my Apple devices. The router is update as well as the SONOS application, as well as Apple products. I have this problem since this summer. The bar is properly connected to the TV as you see the typical white SONOS screen saver.Can you help me?Grazie Federico

Hello all! I am having a problem connecting my new Sonos arc to my Apple TV and my Philips HDMI sync. If anyone can explain the proper setup it would be greatly appreciated. thank you all in advance