Home theater

Bonjour, J’ai le problème de ma TV qui s’allume toute seule d’une manière aléatoire depuis changement box Bouygues installé avec fibre. Leur SAV n’a pas encore résolu le souci, ceci depuis 5 semaines. Cable HDMI et décodeur changés. Tout fonctionnait bien avant le changement de la box Ultym.Auriez-vous connaissance de ce problème?Merci de votre aide

Vi har 2 Arc i huset, som hver er koblet sammen med en sub og 2 stk. one. Pludselig virker surround og sub lyd ikke længere. Vi kan sagtes koble sub’en sammen med andre enheder og så virker det fint. Vi har forsøgt at nulstille både arc og sub, men lige meget hjælper det. Er der andre der har oplevet dette og fået det fikset?

So the sonos sounds really good but I'm having one problem. I can't get Atmos to come through from the Sony A80J.I seem to be only getting DD+ 5.1 which sounds great but obviously I really want to be getting Atmos.I'm streaming direct from Disney + via the in built app. I've got eARC switched to Auto along with pass through.I definitely got atmos with my previous LG SP9Ya with the same tv so I'm not sure what the issue is?I've unplugged the tv for a few minutes and plugged it back in to force a eARC handshake but still nothing...Checked for sonos updates and that's all good.I'm using the provided Sonos HDMI cable.Running out of ideas.

Sonos Port and Pioneer LX904Set up the Port on the Pioneer, when i start playing on the music on the Port zones 2 and 3 turn on and play music.  problem is the zones do not turn off, so the amp stays on.  I have the auto power off enabled on the pioneer.  seems like the port doesn’t tell the receiver to shut down the zones that where turned on.  thoughts?edit: i feel that the port should have been designed with hdmi port, which has native power management…  would be nice to have video as well.

We are installing a Murphy bed in our house. Because of the lack of wall space I want to attach the HDTV to the Murphy bed and ideally I would like to have the Sonos Beam attached to the HDTV mount so that it is below the HDTV and would be secure when the Murphy bed is in use. In other words the bracket would be have to be able to hold the Sonos beam even when the bed is open. Any ideas? I also need some suggestions for an appropriate HDTV mount for the Murphy Bed. 

Recently remodeled my living room and my TV is now mounted above my fireplace. I currently have the playbar but want to upgrade to the Arc. i am concerned that if i mount the Arc below the TV and above the mantle that it would be too high and i will lose some of its benefits. If i mount where i want to, it will be approx 5 feet above from the floor. At this height, will I lose some of the quality from the Arc?Also, the couch will be about 13 feet from the Arc. is that too far as well?Thanks!PS - i have already tested the fireplace and there are no concerns for too much heat above the mantle...so not concerned about Arc “cooking”.

I recently upgraded to a Sonos Beam and surround speakers. I have a problem when watching tv I have the volume on 45-48. When I’m steaming Prime or Netflix I’m down to about 27. Is there any way to even out the volume between tv and streaming?  Any help?

Just checking to see if anyone else is having issues with Netflix not showing atmos logo (just 5.1) so no atmos playing. This occurs when using Appletv and Firestick. The Sony a90j oled apps shows the atmos logo on Netflix. What is strange is that no atmos on Netflix but HBO max and Apple TV+ have atmos via Apple TV and Firestick. This may be another reason to drop Netflix since I am paying for the enhanced level of Netflix and not getting what I pay for.  Does anyone have a fix?

Good morning everyone. I have a set of two Play 5s that I use to listen to music. Now I would like to improve the TV audio a lot (especially the speech), do you think I improve a lot by purchasing and connecting a Beam soundbar? Or do I just connect the two Play 5s to the TV? Thank you

We are doing renovations to our lounge room and will be getting a new TV unit specially made by a joiner. my question is whether the Sonos Arc has to sit on top of the unit under the TV or can i get a recessed space built into the TV unit that will hold the Sonos ARC. This recess will still be directly under the TV. If it is recessed into a cavity, will this affect the sound quality

Hi! So i just got a new TV with eARC and i have now set the eARC to “auto” in the TV.But does my Sonos Amp gen2 even support it? Will there be any benefits enabling e-arc in the TV, or will my system automatically just use the regular ARC?

Does anyone know what’s the firing angle of the drivers that produce the virtual surrounds in the Arc? (the second and the one before the last one). I can’t get them to impact on the rear wall, so I’m suspecting the room might be too big, making them to impact on the side walls. If there’s a chart for this, it would really come in handy.Thanks for any input!

I have a Grundig VLX 707 tv which has a HDMI-ARC port.I had everything setup and working but after a power outage my sonos amp cant connect to my TV.CEC is enabeled on my TV but it keeps on saying CEC not connected.I factory resetted my TV but the problem is stil there,I changed HDMI cabels, with nothing connected it says ARC nog connected.But the next step keeps on saying CEC not connected

I have a new gen 2 beam and cannot discern any difference when the speech enhancement is on or off.

Hay sonos thank you for the update for me arc sounds much better now the sound is fuller and even more spacious.  It's a bit quieter, I don't see a problem - if someone listened to 100%, they would not appreciate the clear and detailed sound anyway

I’ve a Vizio P75Q9-J01, an Arc soundbar, and an Xbox Series X. All are Atmos compatible, and the Arc is hooked up to the TV’s eARC, the Xbox is hooked up to the TV’s 4K/120Hz input, and I’ve all certified HDMI 2.1 cables. No receiver…Occasionally I get no sound w/ the XSX set to Atmos(TV set to auto), sometimes I get it w/ the sound cutting out continually for a split second, sometimes I can only get sound at all from rebooting the XSX a couple of times, and sometimes the XSX powers up and plays Atmos fine on the first attempt(Atmos verified thru the Sonos app). No idea why it’s always so unpredictable other than people posting that it’s a codec compatibility issue, but no one seem to know who has to adjust-Vizio, Microsoft, or Sonos.

I have 2 sanos fives and want them to work with my tv wirelessly. If i buy the arc and connect to tv, will the fives communicate wireless with ARC and work as surround? Also, what effect would that have if I just wanted to listen to music? Thanks! 

I have Samsung smart TV and Sonos Playbar. Never could get Samsung remote to control volume on Playbar, just used Directv remote.  We recently “cut the cord” and are just streaming now.  We finally figured out Samsung remote to control volume, or so we thought. Turns out it controls volume when watching live TV through antenna, but it will not adjust volume for any streaming service (Netflix, Prime, YouTube, Roku).  I can still adjust volume through the app on my phone, but there are other people in the house who want to watch TV when I’m not home.  How do I get the remote to consistently control volume for all apps? 

Hi everyone, I have had my Sonos ARC for a while now and just got a pair of One SLs, and I am trying to figure out how to reliably get surround sound with the following setup: - Older Sony Bravia TV (KDL-46EX721) that has no internal apps for Netflix or other streaming services- Regular Chromecast (non-ultra) connected to HDMI input on Bravia TV- Sonos ARC connected to Bravia TV via HDMI ARC I have tried several apps and hard reset all devices at least once, with the following result:- I am getting Dolby Digital 5.1 sound via Chromecast on HBO Max- Netflix, Amazon Prime and YouTube only play Stereo PCM Is this normal? Is there anything I can do to get 5.1 from Amazon Prime and Netflix? Would it help to use a Firestick or a Chromecast Ultra instead of my regular Chromecast? Thanks in Advance!

I am planning to purchase an Arc+Sub+Satellites in the coming months, and I will need either a new eARC equipped TV or an Arcana. I am leaning toward an Arcana in the hopes that I can add a powered splitter to the HHMI video output of the Arcana, allowing me to send video to my 4K panel and to a video only monitor 25 feet away. Any experience here with splitting that signal? I assume that because the Arcana successfully segregates the audio from the video that splitting the video is no big deal.Right?

Is an Arc SL or 5.1 Surround set with Beam and One SL compatable with my Sharp LC-90LE657U?It only had HDMI ARC, not E ARC

Hi I don’t know if my issue is related to the 14.6 update but I noticed today that I had no sound from my surround (play 3) and my sub (Gen 2), only the Arc is working They are still present in the app under the my System view but now sound which every sourcesWhen I reboot each of them, the sound comes back temporary, but when I switch to another source or audio format, thé Sound disappears again. Tried several times, same behaviorThanks for your help 

I have two Play:5 speakers and a Sub in my living room and I recently got a projector for that room. Right now, I’m using a Bluetooth receiver device connected to the 3.5mm TRS jack on the back of one of the Play:5s, but the Bluetooth connection is unreliable and due to the nature of Bluetooth, there is a slight audio delay. It would be great to be able to connect the projector directly to my Sonos system without Bluetooth. The projector has an HDMI-ARC port, and a few Sonos devices support ARC. A device that connects to an HDMI-ARC port and only acts as an “input” for a Sonos system would be very useful for my configuration. It’d be even more convenient if it had an option to be powered over PoE (but I won’t be holding my breath on that).

Settings with Arc?Settings on C1?

Need some help! Getting ready to move into a new home where I will have a “man-cave” with 3 TVs (all going to be Samsung - don’t yet have the model numbers) on one wall. TV left and right will utilize Apple TV to stream YouTubeTV while the center TV will use a Verizon box. I’ve got a Beam (Gen 1), Sub, and (2) Play 1’s that I currently have set up in my home. I will be using the same system in the new home.  My goal is to have the ability to choose what TV plays the audio… If we have three games on the TVs and TV 1 and 2 are on commercial i want to switch the audio to TV 3. If TV 2 is the only one that’s on i want to be able to tell the sonos that i want the audio to come from tv 2…   I’ve been told that i should purchase this receiver (https://www.denon.com/en-us/product/av-receivers/avr-s650h) and have the three televisions connected to the audio inputs and have the sonos connected to the output port. I’d then be able to just use the remote to choose the audio output. Will this work?