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Trending Lyricist I
August 23, 2022

14.14 is out, did it fix Arc+Sub for you?

Just updated to 14.14. The issue with Arc+Sub is not fixed. Anyone with better luck?

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84 replies

Prominent Collaborator I
September 20, 2022

@Corry P

Thanks for the transparency, much appreciated. Since we are now transparant to each other, can you tell us about what the sub-mini has to do with it?

I am bordered with something and just can't get it out of my head… I do believe, because te sub-mini has launched, the engineers clamp on the “new sound profile”, because they might be afraid to fix our problem, with the risk of killing the sound profile for the sub-mini. Because when that happens, the sales at the retailers will not be as high as expected. So they keep this bug in play until the sub-mini is in the stores for demonstrations to the customer, and after that, the fix will roll out to the public. Since once the demo models of the sub-mini are at the retailers, they probably won't update it anymore. So then it’s safe to roll out a fix, and that way everyone wins. Sonos sells their new product, and the existing costumers (for who are still using Sonos and didn't get rid of it) are happy too….

Just me thinking out loud… Just a thought, but the longer I think about it, the more sense it makes to (at least) me.

jnelly
Enthusiast I
September 24, 2022

deleted

Lyricist I
October 6, 2022

Wow, it's more than two months now. Two months! Sorry, but i just don't feel secure anymore in buying you products.

jnelly
Enthusiast I
October 6, 2022

@Corry P

Thanks for the transparency, much appreciated. Since we are now transparant to each other, can you tell us about what the sub-mini has to do with it?

I am bordered with something and just can't get it out of my head… I do believe, because te sub-mini has launched, the engineers clamp on the “new sound profile”, because they might be afraid to fix our problem, with the risk of killing the sound profile for the sub-mini. Because when that happens, the sales at the retailers will not be as high as expected. So they keep this bug in play until the sub-mini is in the stores for demonstrations to the customer, and after that, the fix will roll out to the public. Since once the demo models of the sub-mini are at the retailers, they probably won't update it anymore. So then it’s safe to roll out a fix, and that way everyone wins. Sonos sells their new product, and the existing costumers (for who are still using Sonos and didn't get rid of it) are happy too….

Just me thinking out loud… Just a thought, but the longer I think about it, the more sense it makes to (at least) me.

Shame American business is such, that not only do have to consider strategy like @JeroenVR details, there is probability that is has validity...