Headphones

I have a Beam Gen 1 and considering purchasing Sonos Ace headphones.  Following the recent software update, will the TV audio swap work with my Beam?  

Trying to understand if it’s possible to play hi-res audio on Sonos Ace. Seems like bluetooth is a no-go, but I was hoping that the USB-C to USB-C connectivity would support it. However when I connect them to my Mac and open Audio Midi Setup, the Sonos Ace audio device only reports 16bit and 48kHz, and I can’t select any other option. Not sure if there is any limitation on MacOS here, and if it’s possible to use higher sampling or depth on other devices. Anyone had any success with this?The 3,5mm to USB-C adapter it’s a different mystery. From what I can understand this is a ADC adapter, and not an analoge passthrough cable using USB-C’s Audio Accessory Mode. So even if I use a DAC from the computer that supports hi-res, the signal is anyway converted back to digital using the adapter cable, and then probably ending up using the same DAC that is used for USB-C to USB-C. There is so many conversions going on in this signal path it feels like a bit of a stretch to even call it lossless (

Est-ce normal de ne pas pouvoir écouter mes services audio ni ma bibliothèque musicale avec mon nouveau casque Sonos Ace ?!!! J’achète un casque Sonos pour pouvoir l’utiliser de la même manière que mes enceintes et l’ensemble de mon système, pas juste pouvoir le connecter comme un vulgaire appareil Bluetooth… déçu, j’espère que ça va changer, que ce n’est qu’un problème d’application, car le casque est bien sinon ? Moderator edit:Google Translate-Is it normal to not be able to listen to my audio services or my music library with my new Sonos Ace headphones?!!! I'm buying a Sonos headset to be able to use it in the same way as my speakers and my entire system, not just to be able to connect it like a common Bluetooth device... disappointed, I hope that will change, that it doesn't Is it just an application problem, because the headset is good otherwise?

One item that I really appreciated with my Bose QuietComfort Headsets is auto power off.. I had it set for 2 or 3 hours so that if I take my headset off on my desk, forget to power it off - it wont be on all night and then its dead (or close to dead) in the AM.Bose had figured out how to detect that there were no sound or activity coming from the connected device, and would power off automatically.. If I was actually using the head phones for 2 or 3 hours straight - it wouldnt automatically turn off.Really miss that feature and could have used it earlier this week.

Should I be able to connect those two and swap from Beam to Ace?When I try to configure Ace to play TV sound from Beam it says that no compatible Sonos soundbar is detected. And both are on turned on and visible in the app.

Is it possible to have audio on my arc speaker and ace headphones at the same time?

Ace… needs to be able to connect to Any home theater receiver.  Make a difference in our lives and make a Bluetooth transmitter device that plugs into receiver headphone jack.  Stop being overly competitive.   Not a good look. 

Why is there no option to use the Sonos ace audio swap on android?This doesn't require any calibration or microphone. Why have you not added this to the app yet and more importantly when will you?The headset is great, but you have serious software issues.

I’ve had my Sonos Ace headphones since launch (although these are actually my *second* ones, as the first were replaced due to the right-ear buzz problem many people suffered), and can’t get them to *reliably* connect to my LG C3 OLED 4K TV.No problem at all with connecting to my iPhone, but endless issues with the TV connection.Initial connection after a factory reset will be fine - usually - but if I then try and connect again later on, they completely refuse to do so. It looks like they’re trying to and then give up.I have tried unpairing and repairing, multipoint on, multipoint off, factory reset (of the Ace)...

Wear detection is not working on my Headphones. Wear detection is turned on in the app. If i take the headphones off. Sound carry's on playing.

HelloFor those of you who purchased the Sonos Ace Headphones I hope you’re enjoying them as much as I am 😊! To be totally honest I do have one nic-pic…and that is Color options. I was hoping Sonos would offer the Ace in different colors similar to those of the Roam/Roam 2. Although “Sunset” (the color on far right) may be a bit overboard for the Ace. Or at least offer the latest color available for the Move 2…Well, that didn’t happen upon this initial release of the Ace. We got the (IMO) the generic “cookie cutter” Black and Soft White. 😓However, if Sonos follows trend as it has with its other portable products (i.e. Roam and Move) we may see additional colors later with this initial Ace release; or in an Ace 2 release (if that comes to be).To be clear I have no knowledge of an Ace 2 being in the Sonos pipeline; so don’t’ go starting rumors of such in the community. 😈 😕Moving on… I do have a couple of suggestions/ideas that may be to your liking. Drum roll….how about going Panda wi

I have a hearing problem that I wear Hearing Aids for.Does anyone know if/how I can configure my LG OLED Smart TV connected to a SONOS Beam, Subbase Woofer and a Pair of Play 1, configured for surround sound, so that the audio can be listened to on a Pair of SONOS Ace Headphones, and simultaneously by the rest of the family who are also listening on the SONOS Surround?Danny

Is it possible to have Ace operational and still have sound from the system.  My wife has a hearing issue making watching TV difficult.  Would be great if she could use Ace while normal sound comes from the system over speakers.

Hello, I very recently purchased Sonos Ace headphones. However, i’ve found that the volume is constantly too loud when listening to music. Music that I used to sleep to now averages 65-70 db at the lowest I can get it, and using the headphones is unbearable at times. It is relevant that I use an Iphone and apple music.I have tried:• Turning my phone volume down to the lowest possible amount without it cutting out.• Using the Sonos app’s inbuilt equalizer• Trying to use Apple Music’s inbuilt equalizer. Which only has customization on mac.• Using Other equalizer apps. Which don't work due to Apple music’s DRM protections.I know that the volume isn’t high enough to be damaging. But I would really appreciate any ideas on how to further decrease the volume. I find myself wanting to return the headphones only a few days after getting them even though I like everything else about them. Thank you for reading!edit: I also want to add that the high volume is an issue for most media on my device.

When, if ever will Ace be an integrated speaker (I know it’s a headphone) in the way all others are in the home? Sort being able to use without so much toggle and controlling and play music or TV out of it by simply designating it?

My Sonos Ace is working via BT without issues. Connecting it to the latest android version of the Sonos app. It took more than 5 attempts to add the ace within the app, but at least I was able to change the settings.So audio swap with Arc is working within the android app, so far so good. But after shutting things down, I am not able to find a way to get the ace active in the app. It shows the ace as a device, but within the settings it's grayed out. Tried a lot of combinations (first app started, then ace on, etc). But I probably didn't find the golden sequence). Any tips or suggestions? Regards,,Leon 

Overall, I like the Ace headphones, especially when it comes to low frequencies: I can actually get my head to vibrate which is fun. However, I notice that no matter what video, no matter the hardware source, if I turn on spatial audio, all dialog becomes harder to hear. It’s like everyone is talking in a large space. I’m not exactly sure how to describe it with words. Echoey isn’t the right word, nor is reverb. It just sounds...not right at all. Like it’s being mixed incorrectly into surround sound I guess.And it doesn’t matter the space that the actors are in. For example, I notice zero difference if the dialog takes place outside, in a tiny closet, on an airplane: the dialog just sounds off. It’s hard to describe a sound. I guess “auditorium” is as close as I can get but that’s not quite accurate. If I turn off spatial sound, the dialog becomes instantly clear and sounds exactly the way it should (and matches what it sounds like on my system sans headphones). My setup:LG C9 TV, conn

Please let me know if I can use them this way: I have a hearing issue, and want to be able to play my TV sound through the SONOS headphones, while still getting the normal audio through my Arc, Sub, and Surrounds. I don't want to swap it and have it stop coming out of the speakers normally, I just want to add the headphones to the group. Is that possible? That way I can watch & listen to it where I am comfortable, and the family can still listen normally.

I have set up tv audio swap with my Beam at home, and it works well. Next week I’ll go to my girlfriend’s house. At her place she has a Sonos system as well.  When I am at home, I am connected  to my system. At her place I connect to her system, the Sonos app takes care of it seamlessly. It just asks me once to connect to the system the first time I “switch homes”, and I am good to go. I use the same Sonos-account. It all works great. The only Sonos product I take between the two places is my Sonos Ace.  So I’d like the know if I could set it up to work with her soundbar (also a Beam) for use at her home as well. And once installed in both homes, can I use the TV audio swap in both homes, without having to reinstall the Ace every time? 

Hi everyone! I’ve just made the 6th Aug update on my Sonos Ace and I couldn’t connect with my Beam Gen 2 Soundbar through Sonos App (iOS) . Same message: “No compatible soundbar found…”Of course the Beam is connected to WiFi and WiFi enabled on it .Should we wait for another update or is a trick to solve it? Thanks in advance!  

What is the Windows app for?It does not detect my Ace, Bluetooth ou USB, saying Not connected.

When will I be able to connect to my tv via the beam? Reason I bought these headphones 

Hi, I have 2 TV rooms with 2 soundbars. Can I set up TV Swap with more than 1 soundbar?Will the headphones automagically swap the audio depending in which room I am in? Thanks

Is there any soulotion when your computer cant find Sonos ace with bluetooth, YES ace are in paring mode and on, YES ace headphones are close to the computer.My all other Sonos products are working fine withe my computer, but now my ace is working just with the cabel so it´s sry to go back on monday and change to other brand.

Bonjour je viens de recevoir mon sonos ace mais j’ai la sensation que ma réduction de bruit fonctionne pas ou est très légère comparé au monde désactiver j’aimerais savoir si c’est pareil pour vous merci d’avance  Moderator Note - Translation by Google:Hello I have just received my sonos ace but I have the feeling that my noise reduction is not working or is very light compared to the world deactivate I would like to know if it is the same for you thank you in advance