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Contributor I
August 29, 2024
Answered

Sonos ace

why cant i hear music from the sonos app in my sonos ace ? its only possible for me to listen to spotify

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106rallye
106rallyeAnswer
August 29, 2024

Just an addition: the Sonos app does not do music. It tells the speakers to fetch the music from Spotify. The app is a remote for the system. Since the Ace is indeed a bluetooth headset and not a speaker in the normal Sonos sense it cannot connect to Spotify without the Spotify app (on bluetooth) or a Sonos soundbar.

5 replies

Prodigy III
August 29, 2024

The Ace are Bluetooth headphones, and the only way they can be linked to the Sonos app is when swapping music/sound from a Sonos soundbar to the Ace using the music swap feature. 

106rallye
106rallyeAnswer
August 29, 2024

Just an addition: the Sonos app does not do music. It tells the speakers to fetch the music from Spotify. The app is a remote for the system. Since the Ace is indeed a bluetooth headset and not a speaker in the normal Sonos sense it cannot connect to Spotify without the Spotify app (on bluetooth) or a Sonos soundbar.

Virtuoso
August 29, 2024

I would have thought being a Zone Player would have been top of the design priority list for a set of Sonos Headphones.

Prodigy III
August 29, 2024

You’d think!

Local Superstar
August 29, 2024

My prediction, if there is a market, an upgraded zone player, possibly roam or roam type device without speakers will be able to achieve this, as a portable zone player, connected to Ace via cable or bluetooth. An Ace ‘zone’ is only really useful for a subset existing Sonos users with specific use cases, such as local library and/or line in (turntable), which statistically is a minority, albeit important minority, some with deep pockets.