Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

  • 816 Topics
  • 6,197 Replies

816 Topics

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fOXbainContributor I
asked in Google Assistant and Sonos

Google Home on Sonos in Poland

Hello,I was wondering is it possible to use Google Assistant through SONOS in Poland? I’m preety sure it was available, before SONOS introduces its own assistant. The main issue is - can I use SONOS to control Google Home devices in Poland? If not, and the problem lies that the Google Assistant feature in SONOS is not available in Poland, can someone answers if SONOS is working on it ? Or when can it be introduced? I belive SONOS looses a lot becouse of this issue... I don't care about service in Polish, but it would be nice to have any Google Home service, since the product is adapted to it in other countries? Are there any other devices that I can add to my home system that will allow me to use Google Home/Assistant and SONOS without problems? 

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Ken_Griffiths
1 year ago
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DominikDominikContributor II
posted in Google Assistant and Sonos

"Sorry, there was a glitch. Please try again in few seconds."

I’m using 2x Sonos One and Beam 2. All of them are using Wi-Fi 5GHz via the Unify AP. The apartment is small (<50 sqm) and the network is usually stable. All the devices are updated to their latest firmware versions.However, couple times a day when I say “Ok Google” or “Hey Google” the Sonos speakers immediately answer with “Sorry, there was a glitch”. Then if I repeat myself, assistant is able to process the query.What can I do to help you diagnose the problem? I’ve already submitted the diagnostic information via the app. Is there anything else I can do?

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U
1 year ago
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RuneskContributor I
asked in Google Assistant and Sonos

Google Assistant not playing a particular radio station (via TuneIn)

Hi,Using voice commands to start radio stations. Some are working and some that worked before is not. For example TalkSport - when I say play TalkSport speaker responds - playing TalkSport from TuneIN followed by - sorry, I could not play.See in forum that some others have had same problem, but could not see any fix.

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Corry P
1 year ago
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Bourbon42Contributor I
asked in Google Assistant and Sonos

“Hey Google” causes Arc to lower its volume

I have SVC and Alexa enabled on my Arc, not Google Assistant.  I do have a google home in the room as well and if I say “Hey, Google” or “OK, Google” the Arc will lower the volume. The volume does not go back on its own.  Removing SVC didn’t fix this. Is there a fix for this?

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1 year ago
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Luís Filipe GuimarãesContributor I
asked in Google Assistant and Sonos

Setting Sonos device with Google Home in Portugal

I would like to be able to set my Sonos device with Google Home in Portugal, but this service is not currently available in my country. May I know why?As you know, it´s an essencial feature to spread the music through various speakers!!!

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1 year ago
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sndr48kContributor I
asked in Google Assistant and Sonos

How to play a specific radio station using Google Assistant?

Google Assistant on Sonos works great for me in almost al cases. There is, however, one case in which it doesn’t work that great.My favorite Radio Station is the Dutch station NPO Radio 2. If I ask Sonos “Hey Google, play Radio 2” it always starts the ‘wrong’ station Radio 2 UAE (via TuneIn). Even if I ask it more specifically, “Hey Google, play NPO Radio 2”, the same, wrong station is played.The NPO Radio 2 station is available (next to many other Radio 2 stations) via the Sonos Radio service.Question:Is there any way to play a particular radio station in case of such ambiguity?Or, on other words, is there a way to let the Sonos/Google system know that, when I ask to play radio 2, I want the system to play the particular Dutch radio station NPO Radio 2?

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A
1 year ago
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rennanguisardContributor I
posted in Google Assistant and Sonos

Can't activate voice match on Sonos Beam

Hi all, I'm trying to activate voice match to my Sonos Beam unsuccessfully.  It used to work before but it is not working anymore. Any commands issued by my wife google thinks came from me. I've deleted my home and started from scratch and I was able to see the Beam as a supported device for Personal information. However, only my google mini shows as a device for voice match. Anyone had a similar problem and was able to fix this? Thanks Rennan EDIT: Managed to fix it. I clicked on Add device with Voice Match. However, I was getting a weird error "No WiFi connection" as I was definitely connected to my WiFi. I decided to spam the Try again button and after a few tries the Sonos Beam was recognised. Don't know what is wrong with my account to constantly pop up the no WiFi message, but spamming the try again button did the trick over here.  

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1 year ago
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r4321Contributor I
asked in Google Assistant and Sonos

Play google assistant on all speakers in group

I have 2 Sonos ones in a stereo pair. Only one can be set to run google assistant.I think it would be nice to have the option to have google assistant answer on both / all speakers. Currently the response will only come from the one that is set to run google assistant, and I dont see any way to change that.This would be nice for example when asking google to play pink noise or anything similar, where sound appears to be coming from google as opposed to having sonos play from a music service.Even better would be if all speakers could listen for the wake word, and then start the command from whichever hears better

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1 year ago
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Trottola80Contributor I
asked in Google Assistant and Sonos

Connessione account

Ciao, non collega l'occount spotify al provider google home. Potete aiutarmi?Lui mi dice collegato e sistema predefinito ma non parteGrazie  Moderator Edit:Google Translate- Hi, it does not link the spotify account to the google home provider. Can you help me?He tells me connected and default system but does not startThank you

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Corry P
1 year ago
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BasserrContributor I
asked in Google Assistant and Sonos

Can multiple users control Sonos One with voice match?

I bought a Sonos One last week, and would like to allow my family members (in the same Google Home house) to control it with Google Assistance Voice Match. I have a number of Google Nest speakers in my house, on which this works great. Each family member's voice is recognised and gets personalised results.I have been able to add Google Assistance voice control in the Sonos app, and have added the Sonos in the Google Home app. However, Voice Match only works for myself, not for my familiy members. I have noticed that, unlike the Google Nest Audio and the Google Nest Mini speakers in my house, the Sonos is not in the list of devices using Voice Match.Am I forgetting something or doing it wrong? Or is it just not possible to use Voice Match for multiple users on the Sonos One?Your help is much appreciated!

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Ken_Griffiths
1 year ago
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peelingsContributor I
asked in Google Assistant and Sonos

Sonos Arc with Google Assistant: "mic is muted" and "mic is back on" while music is playing

Hey all,I set up Google Assistant on my Arc last night and it keeps repeating “mic is muted” and then after a couple of seconds (or sometimes longer) “the mic is back on” while music/sound is playing. I did find this sonos thread with the same issue, but there are no other devices around it and I cleaned the device to make sure there wasn’t any debris.The only other thing I can think of is maybe the heater is somehow interfering with the device (there’s a vent about 1.5’ below), but the mic only seems to be triggered while the speaker is active and not at rest.Here are some videos of the behaviour: I ended up disabling GA on my Arc for now (luckily I have a nearby Move that’s currently able to pick up my GA voice commands), but it’d be great to be able to use it on the Arc since we don’t plan on having the Move in that location permanently. Any ideas?

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Ken_Griffiths
1 year ago
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vletroyeContributor I
asked in Google Assistant and Sonos

How to ask Google assistant to play music for x minutes

I have just replaced my two JBL link with Google assistant by two Sonos One. With the JBL I used to ask Google assistant to play music for a certain duration and it worked very well.Now, when I ask the same to a Sonos One, it plays for the requested duration and then, Google Assistant says "excuse me, I didn't understand". And it continues to play. Are there kind of limitations with the Sonos devices?

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JamesDan
1 year ago
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MilmervContributor I
asked in Google Assistant and Sonos

Apple Music supporting voice command using Google assist.

I have spent hours on the phone with Sonus support regarding voice command for Apple music. Support says they have exhausted all the possibilities while troubleshooting and to contact Google. communicating with Google seems to be very difficult. When attempting to use voice command with Apple music, the responses is that Apple Music does not support this arc device. Hopefully someone has come across this before and has a solution.

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106rallye
1 year ago
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AkiryzonEnthusiast I
asked in Google Assistant and Sonos

Google Assistant suddenly missing & can't be added

My google assistant somehow got removed from all of my sonos devices. Attempts to add it back fail (No devices found in the google assistant app). Any advice?

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Corry P
1 year ago
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npreiningContributor II
asked in Google Assistant and Sonos

When will Google Assistant for Sonos be available in Japan

Subject says it all, it is ridiculous that we have Google Home products in Japan since many many many years, and there is still no integration with Sonos.Could the Sonos team at least state whether they have the intention to get this working?I don’t think there are legal problems, because you sell Sonos One with Google Assistant, so incorporating is definitely not an issue legal wise.So why don’t you support speakers like the Sonos 5?

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1 year ago
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YoadContributor I
asked in Google Assistant and Sonos

google assistant not showing after changing country

Hello guys,I tring to make google assistant work on my parents system (on there tv beam gen1 + 2 one sl)We live in Israel but I changed yesterday my account which link to the system to the US and tried with UK also but nothing showing up on the app.Can't add on sonos app, on google home i can link my sonos account.I wanted to purchase the beam 2 for myself but the assistant is make ot or brake it for me.Any idea why after a day it doesn't shows up?

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1 year ago
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juangContributor I
posted in Google Assistant and Sonos

Sleep Timer doesn't work with Google Assistant

I just set up Google Assistant, and I'm largely happy with it, except that sleep timers don't work. When I have spotify playing, if I say "Sleep Timer for 10 minutes", Google Assistant responds "Sleep timers can only be set when media is playing". Is there any way to get this to work?

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Ken_Griffiths
1 year ago
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Don.AdiContributor I
asked in Google Assistant and Sonos

Sorry, there was a glitch. Please try again later!

Hello, Recently (in the last 2 months) the Sonos speakers throughout the house chime out of the blue with “Sorry, there was a glitch. Please try again later!”. This happens even when the speakers are not in use … like in the middle of the night! It seems the frequency of this is increasing. I experienced this issue on both Sonos Play:1 soundbar as well as Sonos S2 speakers. I searched online and noticed lots of people experience this, but there’s no conclusion. I tried removing music services, ensuring everything is up to date, even rebooting the speakers … nothing seems to help!  Please help! The chimes in the middle of the night are very disturbing.

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buzz
1 year ago
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Martin BeContributor I
posted in Google Assistant and Sonos

Solution to adding Google Assistant back to Sonos

I see that a lot of people here and on other forums have problems with activating Google Assistant on Sonos. When I first setup my system there was no problem adding it to Sonos Roam. But after some problems where I had to reset my system Google Assistant couldn’t find Sonos Roam again when I tried to add it.This is how I managed to add it back again.Open Google Home on your phone (I run iOS, might be different on an Android). Click Settings. Scroll down to the bottom and click Works with Google. Click Sonos, and unlink. Go to the Sonos app and add Google Assistant as a voice assistant.Hopefully everything works for you now.   

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Corry P
1 year ago
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repress-capita-narcosesContributor I
asked in Google Assistant and Sonos

Can't add third Google voice

I have had one heck of a time trying to get a family Sonos setup working. There are five people in my house, and my goal is to have each person’s Spotify account tied to their voice using Google’s Voice Match.This works well with the Google Home Mini devices in my Google Household. I have also (after many, many times trying to reconnect) been able to get two voices linked to my new Sonos system. However, when adding the third person I get the following error:Can’t add devicesAsk the person who set up these devices to add you to this home in the Google Home app. Check that you’re linking a consumer Google account and not a Google Workspace account. I can confirm that this person is added to the home in the Google Home app, and I can confirm that this is a consumer account. The only other instance of this error message I can find on the entire internet is this thread on the Sonos forum which leads me to believe this is a Sonos issue.Please, please help. Between this and the fact that I c

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1 year ago
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Eric FContributor I
posted in Google Assistant and Sonos

SiriusXM Via Google Assistant

I just added Google Assistant to my Sonos and try to play SirusXM through it.  The speaker says SiriusXM isn’t supported on this device.I can play SiriusXM on my Sonos through the Sonos app, but it refuses to play when I say “Hey Google play channel 23 from SiriusXM”…. it’ll say “Alright, playing Grateful Dead from SiriusXM… Sorry, it looks like SiriusXM isn’t currently supported on the music room”Some Google searching has yielded links to this Sonos Community forums where there is a staff member named “James L.” says the followingSiriusXM is not available via Google Assistant on Sonos as a supported service at this time. I don’t believe there would be a sufficient workaround to avoid this limitation.I can certainly pass on the comments that you’d like to see this service be a part of Google Assistant to our teams for consideration. It would be great if this information was published so I wouldn’t waste time trying to get something to work which is not supported.  A matrix would be goo

2
J
1 year ago
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taotsingContributor I
asked in Google Assistant and Sonos

Funky Issue - "This mode is not available" on Google Hub

I have several Sonos devices across my apartment (Play1s,Play5s, Connect:Amp, ZP100) and also several google devices (Pixel Phone, 2 Alarms, Google Hub)All Google devices work properly in  playing spotify or streaming radio on any Sonos Device.EXCEPT my GoogleHub where I love to have my radio streamed with my first coffee and its driving my crazy. Early in the morning I do not want to fumble around my phone for the app but use the convenience of voice commands.That's where I get the "This”mode is not available on <Sonos Device Name>” while the GoogleHub shows me the Sonos controls on the screen (which does work btw).Already checked country settings, spotify accounts (it's also TuneIn btw), re-connected all services.Any ideas ?

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1 year ago
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ahmetbContributor I
asked in Google Assistant and Sonos

Timers aren’t shared with Google Home

When I say “hey google” on my Sonos Arc, it is not aware of the timers I set on other Google Home/Home Mini devices (even though the Google devices themselves are aware of timers you set on others).  There isn’t an issue with linking accounts. I am surprised.  I also noticed commands like “hey Google turn off the TV” which normally works on a Google Home Mini responds with an error on Sonos (oddly enough I can do most other things via Sonos Google Assistant like turning lights on/off). 

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106rallye
1 year ago
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Lasse_8Contributor I
asked in Google Assistant and Sonos

Can't add Google Assistant

Hi,I’m trying to setup Google Assistant on my account but always ends up with this message after being redirected to login to my Sonos account/setup:and my system is fully updated - any advise to get through this? Br. Lasse

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Corry P
1 year ago
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NevenEnthusiast I
asked in Google Assistant and Sonos

Google assistant in Croatia

Hi all!My Sonos One arrived yesterday, haven’t unpacked it yet. I live in Croatia, Europe and google assistant is not supported on Sonos. I will change my Sonos profile to USA or UK. Will it work? Yes or No? Also, I get that google and alexa is not supported everywhere but why does Sonos voice control not work around the globe? It should not be region restricted.Neven

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1 year ago
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