Google Assistant and Sonos

Over the past few weeks, I noticed my Sonos speaker with Google Assistant is not registering commands to control music. I can ask Google to play music and ask what music is playing, but when I ask it to stop music, it says no music is playing. I deregistered Sonos from the Google app and unlinked Spotify and then set everything up again, but this didn’t work. I think there’s a bug with either Google Assistant or Spotify, but I think it’s Spotify. Also having the same issue with the Amazon Alexa voice. Only thing that’s working is the Sonos voice. Anyone else experiencing this?

Sonos, when are you/BBC/Google going to fix this ridiculous issue? I can see posts about this from over 12 months ago!Surely between the 3 of these huge businesses you can fix this minor issue? Or do you just take our money and then ignore us when we have any issues? 

Hoi, ik heb (1xSub/ 2x One S2 / Arc gen2. Voorheen gebruikten we een Playbar deze is nu vervangen door de Arc. Voorheen als er op de Nest doorbel werd gedrukt kwam er door een van de One speaker een melding. Nu is het zo dat de ARC(volgens Sonos )de master is en het geluid via hem komt. Alleen is het nu zo dat als er word aangebeld de volume van de Nestdoorbel niet correct is.Wat gebeurt er dan:-staat de tv uit en belt er iemand aan dan loopt alles goed i.o.v. het geluid. Als daarna de tv word aangezet schiet het geluid van 15 naar 70%-zitten we gewoon tv te kijken en er belt iemand aan, dan schiet het geluid weer naar 70%.We hebben gebeld met de klantenservice van Sonos, en voor hun ie de makkelijks manier hierin "stuur maar terug naar Polen". En dan ben je de komende 4-5 weken wel je speaker kwijt.Heeft iemand hierin advies of heeft degenen dit probleem ook(gehad)? Moderator edit:Google Translate-

This is a reoccurring problem recently after a few years of no (few...) issues with the set-up. I have a SONOS one in the Kitchen and a SONOS playbase with Play 1 surrounds in the living room connected to the TV. I use Google Assistant (which is pretty crap at the best of times). If I say something simple like “Ok google, play” the light flashes and nothing happens, if I then manually press the play button on the speaker or the app it works. If I then say “ok google, stop” it then says “something went wrong in the living room”, if I try to turn the music up it just does it on the TV in the other room. I’ve reset the system, I’ve partially reset the system, I’ve rebooted the router and nothing works, the best that’s happened is that it temporarily goes back to normal before reverting again after a few days (and with no option changing). I’ve looked for previous subjects without success. Cheers

I have two Sonos One and a Sonos Beam. Before when all three units were separate, I could turn on the microphone function on any one of them, but ever since I attempted to setup surround sound, I’ve lost microphone function on all three units. I’ve since disconnected them, but still can’t get the microphone to work. I’ve searched the community and only found solutions to Alexa. Please help. Thanks!

Hey everyoneI Know there was a way to set google assistant on not supported countries by changing in the sonos account a supported country such as the UK or US  and adding zip code but it seems that no longer works.I see in the app the option for the assistant but during setup it can’t find the sonos speaker, was something changed? 

On google branded and other google speakers, there is a volume control for googles response, separate from the volume of the device. Is that possible with Sonos 1, or is it just controlled by overall volume?

When I ask Google Assistant to play a song on my Sonos One, she will start the song while telling me “OK, playing song x on Youtube Music” causing me to miss the first few seconds of the song. Is there any way to fix this? Either wait to start the song until the talking is done, or just not talking. In the grand scheme of things, I can live with this, but it is annoying.

We've just bought a Sonos Roam for the new bathroom to listen to music, radio etc while showering. Bonus the hey Google broadcast to shout out for assistance. However while listening yesterday I requested it to skip the song it was on. The reply was that this feature is not available for Sonos? I was listening to my Spotify playlist, the paid for service rather than the free in case that makes a difference. Is there a certain way I need to ask? I asked it to skip that song, play next song, they didn't work. Thanks x

I’ve done quite a lot of research on this to try and find a workaround, but I keep hitting roadblocks. Can anyone help please?I have a Playbar and Play:3 - both are working great and successfully connected to my Google HomeA while back, I used to be able to ask Google to “play radio 1” on Sonos and it would work. Since BBC moved away from TuneIn to BBC Sounds, this no longer works.I have connected BBC Sounds to Sonos (I can successfully play Radio 1 by using the Sonos app), but when I ask Google to “play radio 1” I get nothing or a random station on my Sonos.I used IFTTT to create an applet using the BBC Sounds streaming link as the source but Sonos won’t recognise the link and throws an error “unable to play...” Is there is a Sonos friendly URL for Radio 1?My want is to be able to ask Google to “play radio 1 everywhere” and BBC Radio 1 plays on all my Sonos devices but from what I’ve seen\read it seems like this is impossible. Am I wrong?Th

In Google Home I currently play different music each day via amp as part of my morning Google home routine.  Daily routines have a custom command "play chillout music on bar", which plays on Monday for exanple   It works but messy to maintain multiple routines. I'm currently attmpting to shift my music routines to Google script.  I can play music to a nest speaker via script but when attempting to play on amp there are limited functions available, stop/start etc.  There doesn't appear to be away to tell sonos which music to play like you can with a nest speaker. Has anyone successful been able to tell sonos which music to play via script?  Current Script:metadata:name: Play music on bardescription: Play music on barautomations:- starters:- type: assistant.event.OkGoogleeventData: queryis: Play Christmas music on the baractions:- type: assistant.command.OkGoogle

https://apple.news/AkmFsEUJJSsy4r4fqTNrDAA Looks like Google Assistant now natively supports Apple Music. I just tried it, but it says it is not supported on the Move. Any time frame for it to be added?

Sonos Beam Arc connected to Samsung TVGoogle Home shows Beam as two entities, TV control and SpeakerGoogle Assistant only enables on Beam speaker, TV control indicates ‘offline’Google Assistant says to activate Samsung TV on Google PlayAttempt to use Google code provided by Samsung TV, Google site accepts the code but fails to connect the TV to my Google account.Should Google assistant be able to control the TV via the Beam Arc port, why is the Beam TV control indicating offline in Google Home? 

i have an issue with some commands google assistant used on a sonos one, the problem started a one of weeks ago, I cannot anymore use simple commands as “stop playing, turn up the volume etc. Other commands like to start playing works fine, also shift to the next track and more. When I try to use some of the not working commands google responds following, “unable to precess commands for code” Please advice,  ThanksC

GA shuffles Spotify playlists just fine when playing on its own speaker. Send it to Sonos and it plays in sequential order with shuffle mode off every time. So Sonos, what are we supposed to do to make this extremely common use case work?

I had a problem with Google Assistant on my Sonos One and Beam. I was unable to play Pandora Music on my Sonos by saying ‘Hey Google….’.  My Sonos App was working and if I used the App, I could play my music.  However, If I said, ‘Hey Google, Play Beatles Radio on Pandora’, the reply would be, ‘Sure, Playing Beatles Radio on Pandora’.  This was immediately followed by, ‘Sorry, Something Went Wrong’.  Previously, I had no issues.  Now, every time I tried, I got the same reply.  So, I did the following:Restart Google Wi-Fi NetworkFactory reset of Google Wi-Fi NetworkRe-installed all of my Sonos productsRe-installed Google Assistant on my Sonos productsI repeated the following several times over a period of 2 weeks.I contacted the Chat function of Sonos and they had me uninstall and reinstall Google Assistant.  Google Assistant worked fine, with the exception of the request to play Music. I was given a ticket number and told to call the followi

Hello everyone,I’ve received my Sonos One (Gen 2) yesterday, and overall I’m happy with the product. There’s just an issue I’m having when asking Google to play a radio station (in the Netherlands). I’ll post my findings and my current solution/workaround below.When asking “Hey Google, speel Qmusic” I get the response “Ok, ik speel Qmusic op TuneIn”. All good you’d say. Next I hear TuneIn starting, but then it starts playing an American radio station. The same problem occurs with any other Dutch radio station.Findings:1) Contact with support didn’t help much, but they confirmed it’s an ongoing issue between Google and Sonos. Lately it was working, but reports have started coming in since beginning of June about this specific issue. 2) All my locations in Sonos, Google Assistant and my Phone are set to the Netherlands. So the systems should know I’d like a Dutch radio station. 3) Qmusic has a FM frequency of 100,7 in the Netherl

When I ask “Hey google play abc on Youtube Music” it replies “Sure playing abc on YT music” but then puts on a completely different song. Sometimes it will get the artist or album right, but never the song.

Hey gents,I own a lot of Sonos products, i have stopped counting. We, our familie have always loved these products. But today, we did somthing we should have done a long time ago. We disabled the build-in Google Assistant in all our Sonos products, and put up a Google mini and set the speakers with the disabled Google Assistant as the default speaker. So thank for the extra power consumption and the extra taken power-outleds in these harsh climat and green times….. But! This has brought peace and balance into the entire house again. Everything works perfect with this setup.And i don´t care what and who says this is a Google issue, or Sonos issue. This product was put on the marked with a build-in assistant that Sonos choose, so the complaint goes to Sonos.This functionality worked perfect some years ago, slowly it degraded with from understading slobby voice commands, to you must have a masters degree in correct

I am curious if anyone else is experiencing this.  When I ask Google Assistant to play the radio station WXXI she repeats the action but replaces the “WXXI” with “WXC”.  The correct station actually plays so it is not a real big issue, it’s just weird.  My kitchen speaker does it every time while my basement and bedroom speakers do it maybe 30-40% of the time.  All other voice control actions are repeated correctly.  I have had the speakers for about 4 years and this started about 6 - 9 months ago I think.

Bonjour, j'ai acheté un Sonos Arc avec un subwoofer. J'ai plusieurs petit baffles Google, je n'arrive pas à mettre de la musique de Spotify sur l'arc et les baffles Google en même temps. Je n'arrive pas à faire des groupes, que ce soit sur Google Home, Sonos ou Spotify ( qui me renvoie sur l'appli Sonos) Des solutions ?Je veux regrouper les haut-parleurs Sonos avec des haut-parleurs Google mais cela ne fonctionne pas dans l’application Google Home Google Translate:Hello, I bought a Sonos Arc with a subwoofer. I have several small Google speakers, I can't put Spotify music on the arc and the Google speakers at the same time. I can't create groups, whether on Google Home, Sonos or Spotify (which sends me to the Sonos app) Any solutions?I want to group Sonos speakers with Google speakers but it doesn't work in the Google Home app

So over the last year Google Assistance on sonos (regarding spotify in particular) has been pretty buggy.. now it's completely useless. The response to any/every question I ask now, mainly regarding spotify, is "I'm sorry, I dont know how to help with that" I have 3 other google devices, if I ask them to play spotify on the sonos, no problem, works perfectly. Any way to fix this? Pretty frustrating that the $50 google speaker works flawlessly compared to this $600+ speaker

I was quite frankly shocked that the new and improved Move 2 actually has diminished functionality compared to its predecessor. It’s jarring to discover that a new generation of technology is less integrated, less compatible and less useful. Like many in this community, I’ve set up a vast wireless system complete with several smart devices and Sonos has always been an integral component to controlling the entire system. I hope that this will be resolved, otherwise perhaps the original Move and all of the older Google Assistant compatible Sonos speakers are the better solution. This is a real shame since great audio quality is what we’re here for, but not without the utility we’ve come to expect from Sonos. Thanks so much.Perry

Hi  I have a weird issue. For years I have been able to turn on/off my TV through voice command using google assistant on my Sonos One. Suddenly this has stopped working, and the google assistant in Sonos says “Sorry unknown error has occured on [name of my chromecast]” (this error might not be precise, I have translated it from my native language). I am able to for example pause/unpause the chromecast using voice command. If if say the exact same turn on/off command using the Assistant app on my phone the TV turns on/off. I have tried unlinking/removing my assistant both in Google Home app, and in the Sonos. Linked it again, and went through the setup process, but the same error occurs. I have also tried renaming my Chromecast (found that advice in a similar thread), but same result. Both my Sonos One and Chromecast has newest firmware. If i go to 

Is there anyway to get Google Assistant working on the Era 100?