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Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

  • 883 Topics
  • 6,770 Replies
883 Topics
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RobKlContributor I
asked in Google Assistant and Sonos
Spotify & TuneIn not working on Google Assistant

When I use the sonos app I can choose for TuneIn radio and spotify. The music of choice will be played. But when I use Google home assistent, the voice (over the sonos app) tells me that spotify or tunein will be started but no sound will follow.I tried all the steps in this topic: What can I do to resolve this problem?

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1 year ago
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ChrisCost27Contributor I
posted in Google Assistant and Sonos
solved ! google and sonos in speaker together

If you have an Android, you set your dual/separate audio to a sonos speaker  and connect to it via Bluetooth and then connect to a google home speaker via Bluetooth. Then you can go into your google home and play on all google speakers. The downside is that you can only get the one sonos to play with google Groups.

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Corry P
1 year ago
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kingdomfreedmanContributor I
posted in Google Assistant and Sonos
middle of night "Sorry, I don't understand"

I see a few other posts about “Sorry, I don't understand issue” playing in the middle of the night from the assistant EVEN with the mic off. None of them have a solution!  This is happening to me and is maddening.  Please help

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1 year ago
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geoffropuffContributor I
asked in Google Assistant and Sonos
There was a problem adding Google Assistant

I read that there’s an outage that causes Google Assistant to say that it’s playing a song but the song doesn’t actually play.  I was having that issue and so I removed Google Assistant from my Beam and Move.  I didn’t see that the outage was happening until after I did that.  Now I’m trying to add Assistant back to my speakers but every time I get the, “There was a problem adding Google Assistant” error.  Is this also related to the outage?  I’m guessing so but confirmation would help ease my mind a bit.  If anyone knows, I would be greatly appreciative.  Thanks!

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Airgetlam
1 year ago
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pt04Contributor I
asked in Google Assistant and Sonos
Pandora stopped working

When I say hey Google play Pandora,  it's says it will play it then nothing. Anyone else having this issue. Started a week ago. 

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Airgetlam
1 year ago
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neiglickContributor II
asked in Google Assistant and Sonos
Sonos one stopped playing Tunein via Spotify and GA voice command

Hello. uaing a one year old Sonos one for a year with GA voice control to play TuneIn radio stations via my Spotify account,  The Spotify account id setup as the default music sercive and worked fine until a couple of weeks ago.  After the voice command, nothing happens, but I can start th3 service via the Sonos App (old on3) w/o problem.  I can also ask GA to stop playing but not start,.  Anyone with ideas where to start ?    

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1 year ago
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DmehrContributor I
asked in Google Assistant and Sonos
Unable to Connect Google Assistant to Connect:Amp

I am trying to link google assistant and my Sonos app and am getting error messages saying I need to link speakers to my Sonos account. When I check my account, the connect:amp shows up as expected. I’ve tried linking the two services from the Google side and Sonos side, but same result with both.  I’m using the same Sonos account everywhere, and have reviewed the support articles posted already.  Anybody else ever face a similar issue? Or is this product not compatible with Google Assistant?   

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Corry P
1 year ago
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EfyContributor I
asked in Google Assistant and Sonos
google assistant

 

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1 year ago
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StevixmContributor I
posted in Google Assistant and Sonos
Sonos Google assistant with Sonos voice Control

Hello, since I bought Sonos Beam my experience has not stopped deteriorating (impossible to broadcast from YouTube, Group impossible with other speakers, and recently Sonos devices can no longer be by default in Google home) . The reason is this war between Sonos and Google. Although on the bottom it is Google which is wrong and which is largely responsible for this bad experience, I could not replace goggle assistant. So it's my sonos that I risk replacing. Wouldn't there be a way to make google assistant and sonos voice control cohabit? THANKS

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106rallye
1 year ago
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sean.scottContributor II
asked in Google Assistant and Sonos
Google Assistant support for multiple homes with single Sonos account?

I switched all of my Sonos devices at my upstate home this weekend from Alexa to Google Assistant (2x Beam and 2x Sonos One) and everything worked great and controlled all of those as well as my 3x Connect:Amp devices. The Beam CEC control to turn on and off TVs with Google works great! I attempted to update the Beam and Sonos One at my apartment when I returned to the city and when I run through the process, the Google Assistant app fails to find any devices. My apartment setup has the same Sonos account with the latest firmware updates, same Google Account (which is configured for two homes) and is on the the same UniFi networking equipment (different SSIDs). Are there any known limitations with a single Sonos account at multiples homes? There shouldn't be any limitations on the Google side as I have Ecobee thermostats at Google Home locations. The only other difference is that that I don't have any "real" Google products like a Home Mini at my apartment, so I'm wondering

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106rallye
1 year ago
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RennerContributor I
asked in Google Assistant and Sonos
Music does not start when using Google Assistant

I have setup Google Assistance and when I ask to play music from e.g. Spotify Google confirm and say it will start playing. Nothing happens. This goes for all my Sonos devices. I tried to remove Google Assistant and set it up again. Same result. I can ask Google Assistance for other things like the weather and then it works. I am running the latest version of the app and all devices are updated. All worked fine until maybe a week ago. What to do?

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1 year ago
JamesDan
JamesDanProminent Collaborator I
asked in Google Assistant and Sonos
No Google Assistant on Era 100/300 - support for existing speakers

So the Sonos Era 100 and 300 have been officially announced - without support for Google Assistant.The following article from The Verge (https://www.theverge.com/23627044/sonos-era-300-100-announced-price-features-hands-on) mentions this: ‘Sonos says this is due to changes that Google has implemented for companies that want to run the voice service on third-party hardware. Patrick Spence claims it’s unrelated to the ongoing legal battle between the two companies and insists Assistant is now more of a “heavy engineering lift” than it was before. “Right now, we don’t see it being worth the effort. We hope Google will take another path that will allow us to continue to offer it in more of a lightweight manner the way we do today.”’Does this mean that those new speakers cannot be controlled by an additional Google Nest speaker either via the Google Home integration? And will this lack of Google Assistant support eventually affect owners of existing Sonos devices, such as the Sonos One/Move

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1 year ago
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MirikaiContributor I
asked in Google Assistant and Sonos
google assistant playing radio 4 through IFTTT

How can you use ifttt to play radio 4 on sonos through Google assistant

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Corry P
1 year ago
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PkjempenesContributor I
asked in Google Assistant and Sonos
Can't find google assistant in sonos app

I have just setup my two new Sonos One 2. gen. When I try to connect/setup to a voice assistant, I can only choose Sonos Voice Control (see picture). I already have the google assistant app and google home app. 

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1 year ago
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Qee4qContributor I
asked in Google Assistant and Sonos
Google Assistant voice control doesn't stream from different spotify accounts

We are four people in our familiy and we have four sonos devices spread around the house which we all use from time to time to stream Spotify from our own accounts. It all works very well when we use the app. However whenever somebody uses Google Assistent voice control to play a song on spotify it automatically streams music using my spotify account - regardles of who gives the control. This happens even if i’m at work. How can we set it up, so it uses their own? If that’s not possible how can we then make a shared account for the house - and use our own private when out? Cheers!

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1 year ago
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gowebContributor I
posted in Google Assistant and Sonos
Alarm not working on Google Assistant

Alarms don't seem to be set through Google Assistant. Steps to reproduce: "Hey Google, set an alarm for xxx" Google responds that alarm is set "Hey Google, what alarms do I have set?" Google responds that no alarms have been set

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1 year ago
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Nicodemous55Avid Contributor I
posted in Google Assistant and Sonos
Is your Sonos Speaker not connecting to the Google Assistant?

Let me see if I can help you out!First Check these previous thread's!* https://en.community.sonos.com/google-assistant-and-sonos-229109/sonos-move-can-t-connect-to-google-assistant-6853347#comments* https://en.community.sonos.com/google-assistant-and-sonos-229109/sonos-move-can-t-connect-to-google-assistant-device-not-found-6880804Did they help you out?* If YES Awesome, enjoy you voice assisted speaker! 😎* If NO and you have previously had your device connected before to the Google Assistant lets try this next step!First go to your google home app>click the gear icon (after the page should read "home settings" )>Works with google> Reconnect account and follows steps(You may see a device connect and add to your sonos device count )If Reconnect account doesn't work try Unlink account and follow steps* Now go back to the Sonos app and try to connect the Google Assistant again and you should be good to go! 

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Sotiris C.
1 year ago
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LarsSContributor I
asked in Google Assistant and Sonos
Setup Google Assistant, Guide-video not matching app, not working

When trying to follow the Google Assistant setup guid and the small gif showing how th app should look, the “Add Google Assistant” button is not present in the app while it shows in the clip. When following the, I don't get past the guide page in the app telling me to install the app, login in and adding my Sonos and my Music services.My Sonos devices has been added in the Google Assistant app, and the music service as well without any issues. The Google App just reports that it cannot find my units. Does an updated point-by-point guide exist that actually matches the Sonos app(and maybe even also the Google Assistant app?

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106rallye
1 year ago
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LNKContributor II
asked in Google Assistant and Sonos
Google Assistant random activation

Have my ARC connected to my LG CX.The assistant will sometimes activate during movies and random TV without me saying “hey google”.No words or sounds come close to “hey google” or “okay google” when the assistant activates.Anyone noticed this or have any suggestions?Thanks.

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1 year ago
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User81578Contributor I
asked in Google Assistant and Sonos
Brand new Sonos Roam won't play radio stations via google assistant

Hi all, hoping for some help. Just set up a Roam and authorised the google assistant etc. However, when I try to use the voice function to play a radio station, I.e. Radio 2, TALKsport I get the message “sorry I can’t find what you asked for”. Probably an easy fix so hoping this can be sorted fairly quickly. Thanks

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Jamie A
1 year ago
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Doug AmesHeadliner I
asked in Google Assistant and Sonos
Google Assistant new bug with "personal results"

Two days ago my long-standing Google Assistant “Good morning” routine on the Sonos One started telling me that it couldn’t do “that” unless personal results was enabled in Google Assistant for this speaker. I tested and found that it’s referring to the “tell me my reminders” command in the routine. The Google Home app doesn’t offer the “personal results” setting for Sonos speakers, but there is an “enable personal results” setting under Google Assistant settings in the Sonos app, and it was correctly set to enable. But apparently it has stopped working. I checked another non-Sonos speaker that has Google Assistant, and it’s also affected by the same new bug - it has the “personal results” setting enabled, and it no longer works. The “personal results” setting continues to work correctly for Google Home speakers. Google has obviously made a change that kills personal results for all non-Google speakers, either deliberately or as an accidental bug.

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1 year ago
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GonzozoContributor I
asked in Google Assistant and Sonos
Are there any schedule to apply google assistant to Japan?

I checked if Google assistant is possible to be install to my Sonos beams or not.and I confirmed that it is possible.However, my area(Japan) is still impossible to use Google assistant on my Sonos.Are there any schedule to apply google assistant to Japan?  

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Corry P
1 year ago
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RobinHorstContributor I
asked in Google Assistant and Sonos
Set One as default music speaker option not available in Google home

I want my Sonos One to be the default music speaker when I say a command like “play rock music” or when it’s already playing “play the next song” without having to mention which speaker. I don't have the option in the home app that's mentioned in other threads. 

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106rallye
1 year ago
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JelleContributor I
asked in Google Assistant and Sonos
Sonos can't find Hue Bridge anymore with Google Assistant

Since a couple of days, my Sonos Beam (Gen2) and/or Move keep saying they can’t ‘reach Philips Hue’, when I use voice commands via the Google Assistant. This used to work fine previously. The problem seems to be related to ‘scenes’, because a more simple command as ‘Turn of all the light’ still works. Maybe something went wrong with the most recent software update from last week, or so?Thanks in advance for all the input!Michel

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1 year ago
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music1980Contributor II
asked in Google Assistant and Sonos
Trigger Google Assistant to play music (on NAS or uploaded on free YouTube Music) on Sonos

PROBLEM: When I ask to Google Assistant to play some song uploaded on my free YouTube Music account or on my local NAS it can’t.STEP by STEP action:I have only one Google Account on my Android Device.First of all I set up Google Assistant to control Sonos throught my Google Account (on my Android Device).Then I connected my free YouTubeMusic account to Sonos App and I set YouTube Music as my preferred service on my Android Device.Then I uploaded some songs on my YoutubeMusic account. If I ask “Ok Google play porcelain of Moby on Sonos” it reply “Ok I’ll play porcelain of Moby from YoutubeMusic on Sonos…. I’m sorry the content is not available on Sonos”.I also tried to remove the YoutubeMusic Account from the Sonos App then I uploaded some songs on my NAS and paired Sonos App with NAS (I can see it on my Music Library on Sonos App). So I asked “Ok Google play porcelain of Moby on Sonos” then Google assistant reply “Ok I’ll play porcelain of Moby from YouTubeMusic on Sonos… I’m sorry I c

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Jamie A
1 year ago
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