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Google Assistant and Sonos

Your one-stop shop for discussing Google Assistant with Sonos. How do you add Google Assistant to Sonos One or Beam? Get your answers here.

  • 883 Topics
  • 6,771 Replies
883 Topics
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fablemanContributor I
asked in Google Assistant and Sonos
Unknown error when linking to Spotify account from assistant. Sonos or Google not helping

Hi.. In my Sonos I use a separate account for google. In the sonos app I go to Google Assistant and then click Music services. I select Spotify and I am logged into the App with the account I want to link to the assistant. The app flash up and then go back to the assistant and I get Unknown error. It is impossible to link to my Spotify account from assistant!!! I talked to google home assistant and they tried to help me for 1 hour and gave up. We manage to link the Spotify account from a web page but the assistant still fails to see it. I talked to Sonos support that tells me to talk to Google assistant and they tells me talk to Sonos.. This is so bad and I get zero help! Any suggestions ?  

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Sebastien D.
4 years ago
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HackersmovieAvid Contributor II
asked in Google Assistant and Sonos
Sonos One cant see other Google Home Device

So, all of the sudden my single Sonos One Gen2 cant broadcast because it says there are no other Google Home devices on the network. No network changes have been made. There is a Sonos One Gen2 pair as surrounds in my living room that can broadcast without issue as well as a Beam in the bedroom. I've tried resetting the single Sonos One. I've tried resetting the controller. I've tried removing and re-adding Google Assistant. Nothing works. Any ideas? EDIT: I see the "Somos" spelling error but I typed this on my phone and can't edit the title. 😂

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4 years ago
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WinehoundContributor I
asked in Google Assistant and Sonos
Group/ungroup rooms using Google Assistant

Has anyone got a method for grouping and ungrouping Sonos rooms using Google Assistant? I've tried IFTTT etc but can't find a way.

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M
4 years ago
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eljefejefContributor I
asked in Google Assistant and Sonos
"It looks like [room] isn't available right now"

I have three Sonos devices in my current setup, all connected to Google Assistant (GA). Two are Google One: gen 2's and I'm seeing some interesting behavior on one called "Master Bath." To be clear: GA works most of the time on each of them In each case, GA is fully responsive through the target speaker, but says the device itself is "not available right now." "Master Bath" is a unique name on the network Master Bath is visible to the Google Home app and to the Sonos app when this happens There is no outage currently reported at https://status.sonos.com/ Several times, I have started music (e.g. Ok, Google, play Led Zeppelin or stream MSNBC, etc.). Then, when I say, "Ok, Google, stop," it replies, "It looks like Master Bath is not available right now." Other times, it has been quiet (I stop the playing through the Sonos app in order to get it to stop), and I say, "Ok, Google, play Jack White," and it might also reply "It looks like Master Bath is not available right now." And

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4 years ago
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roastenContributor I
asked in Google Assistant and Sonos
Let Google Home send out music to all speakers

Hi all,   Im pretty new to the Sonos family. When I use Google Home and say “Play music Metallica on Sonos” my living room sonos speaker turns on and playing that. But I have more speakers in the house. How do I get Google Home to play on all speakers or a set of group as default, such as all speakers in the ground floor. I tried things like “Play music Metallica on Sonos all speakers” etc but no luck. Is this even possible?

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Sebastien D.
4 years ago
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nelitoContributor I
asked in Google Assistant and Sonos
Sonos is not playing artists radio or music automatically on Spotify

I have some google home speakers and when i say "ok Google, play (song name)"  it plays this song and automatically plays its Radio. This is not happening at Sonos Beam. I ask a music, it only plays this music and stop. How can i enable autoplay? (autoplay is enabled at spotify)

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4 years ago
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Doug AmesHeadliner I
asked in Google Assistant and Sonos
Yet more problems with this train wreck of GA on Sonos

Still trying to get my GA routines working again on my Sonos Ones, but I’m just encountering one error after another that makes it difficult to even pinpoint the specific problems. That’s very frustrating!   First of all the GA routines invoked on my Sonos speakers are now failing about 30% of the time in the last few weeks. It tends to come and go in bursts - if there’s one failure, there are lots more for a while, then things settle down. (Just to be clear, there are no failures on my Google Home speakers, no failures on the Echo Dot located right next to the Sonos speakers, and no failures if I switch to Alexa as the voice assistant on Sonos).   Whenever there is a failure, GA on Sonos locks up for more than a minute with the “active” LED on, then says something went wrong. Sometimes it’s worse - for example if I ask it to play my news briefing, the response is sometimes delayed for several minutes, during which time the active LED is not on, and GA on Sonos will not respond to any

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4 years ago
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EluderTrending Lyricist I
asked in Google Assistant and Sonos
Google Assistant on Sonos One Gen2 Issues

Recently purchased a Sonos One Gen2 to replace a Google Home in my bedroom and I've noticed that the GA support is highly suspect on the One. There are multiple issues that I'm wondering if others are experiencing: 1) No matter what volume I set the speaker, the GA's voice is the same (loud volume), how do I turn her voice volume down? 2) Can I set an alarm volume separately from the speaker volume (similar to what I can do with my Google Home). 3) This is the big one, I often get no response from the Sonos for simple GA commands like what time is it, etc, and eventually GA responds with "There was a glitch, please try again in a few seconds". Is GA on Sonos really this unreliable? It reminds me of my GH when I first got it who knows how long ago (but it runs fantastic now). Appreciate if anyone can provide feedback, maybe I somehow have a defective unit and need to replace it, but somehow I doubt that's the issue. Thanks Sonos community! PS: I also have a Play:5 and a Sub and love

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4 years ago
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PfisherContributor I
asked in Google Assistant and Sonos
google assistant and sonos play:5

Does the play:5 take voice commands like the Sonos One? I can control what is played via my google Assistant but not speak to the play:5. 

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Ken_Griffiths
4 years ago
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Jake UskoskiContributor I
asked in Google Assistant and Sonos
Trouble getting Playbar to play audio for Chromecast via Google Home

Hello! I'm trying to set up my apartment for a small, simple home theatre, but I'm running into problems with the audio. My current setup consists of a projector sitting on a shelf on the back wall, a Chromecast plugged into the projector via the HDMI port, a Google Home Mini also on the back shelf with the projector, a screen mounted to the opposite wall of the projector, and a Sonos Playbar mounted to the wall underneath the screen. I don't have a TV that's easily accessible to plug the Playbar into (since they're on opposite walls), so having the Playbar pick up the audio of the projector is potentially not possible (or will require a rather long cable). My hope was to connect my Google Assistant to my Sonos account, with the Playbar set up without a TV, and have audio play through the Playbar when casting to the Chromecast in the projector. Currently, the audio for the Chromecast plays through the Google Home Mini's speaker (by default). The Playbar is visible as a device in my

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4 years ago
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phillipkujawaContributor I
asked in Google Assistant and Sonos
Sonos One Play Apple Music using Google Assistant

Hi Folks, I recently got an email from Sonos saying that we can now play music from Apple Music using Google Assistant. However, whenever I try to play music using my Sonos One I get an error "Okay, playing music using Apple Music... I'm sorry there was an error with Sonos One". Can anyone help me out with this? The email states that the Google Assistant integration leverages the Apple Music subscription using the Sonos App, so there shouldn't be any issues. Below is a picture of the email. Thank you, Phillip K

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4 years ago
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Stanton15Contributor I
asked in Google Assistant and Sonos
Google Assistant Redirects to App Store

When I try and link Google Assistant to my Sonos One(s) I get as far as the page that says ‘Go to your Google Assistant App’, however when I click it it redirects me to the App Store despite the Google Assistant App being installed on my phone. I have have tried uninstalling both apps, hard resetting my phone and resetting the Sonos system countless times, but every time I still get misdirected. Has anyone else seen encountered the same problem?

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4 years ago
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mattrizzoContributor I
asked in Google Assistant and Sonos
Can you connect Sonos playbar to Google Home?

It looks like Sonos One and Beam are connectable to Google Home devices (specifically, the Nest mini), but I don’t see info for Playbar. Any ideas?

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4 years ago
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GanonZDContributor I
asked in Google Assistant and Sonos
Youtube Music only plays the song you ask for

If I put on a specific song from Youtube Music on my Sonos One via my smartphone, that song plays, and afterwards it automatically generates a playlist, putting on similar songs to the one I put on. In other words, it will keep playing some kind of music to keep the party going, which is the expected behavior and what most other speakers will do. However, if I put on the same song using Google Assistant, it plays that song only and then stops. This isn’t good for keeping the party going, and it's completely contrary to what happens e.g. on Google Home. Will this be changed at some point?

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4 years ago
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Lewis09Contributor I
asked in Google Assistant and Sonos
No Option for voice control

I’m trying to set up voice control through google assistant on my new Play one. However, in the app when I select services the only options are “music and content.” There is no “voice” options available. I’ve tried re-downloading the app and double checking that It’s updated. I live in the US so it is definitely available here. Any help would be appreciated.

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Ken_Griffiths
4 years ago
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n0s4atuContributor I
asked in Google Assistant and Sonos
Google Assistant not showing devices in Sonos App

When I go through the steps of adding Google Assistant in the Sonos App it says: “Your Google Assistant is ready to use with Sonos Include the room name when you ask the Google Assistant to play music.”  Except it’s not showing me any of my Sonos speakers.  So what’s going on here? When I go into the Google Assistant app itself it shows every one of my devices.   Also when I go back into the Sonos App under services it does not Show Google Assistant it simply shows Add a Service as though I never connected the two. I’ve tried telling the Google Assistant to play things in the kitchen for example and I get the response, “Sorry, the requested media content isn’t available for your Google Play Music subscription tier.” or I will tell it to play Lithium on SiriusXM in the kitchen and get the response “ Sorry, it looks like SiriusXM isn’t currently supported on the Kitchen.” I have both Google Play Music and SiriusXM accounts paired to my Sonos and they work just fine via the Sonos app.  Go

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4 years ago
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Emma81Contributor I
asked in Google Assistant and Sonos
not available right now

When I ask my sonos to play something it tells me that ‘family room is unavailable right now’ Any one able to tell me how I can fix this?  thanks I’m advance

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Airgetlam
4 years ago
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matteornldContributor I
asked in Google Assistant and Sonos
sonos 5.1 mutes when turn off tv with google assistant

I have a Sonos 5.1 (beam, sub and 2 ones). When I turn off the tv using the google assistant the sonos speakers are automatically muted. The don’t unmute automatically if I play music (i.e. Spotify). Is there a way to disable this automatic muting?

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cd6445
4 years ago
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royalwolfContributor I
asked in Google Assistant and Sonos
Goole assistant when available in Ireland

Bought a sonos over a year ago as I was impressed with the sound quality. The selling point though was that it would have google asistant as i use alot of nest and google products.1 year later no sign of google assistant in ireland. UK USA Canada australia who are all english speaking have it. Other languages have also been rolled out. If I lived in Nothern Ireland which is part of UK could get Goolge assistant but not in the south of Ireland. Do not understand. Our accent is not that thick that google would not understand . Nest and other google assistant devices work in the south of ireland. So dissapointed should have invested money in a different product. WHY taking so long and no date in sight

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4 years ago
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delderContributor I
posted in Google Assistant and Sonos
Google Assistant + Spotify + Sonos One (gen 1) and "Sorry, I don't know how to help with that yet"

Hi there, I’m getting quite frustrated by the amount of "Sorry, I don't know how to help with that yet" and other various apologies or no response from Google Assistant on my Sonos One (gen 1) when trying to play music via Spotify Premium. I’ve had the same setup (see bottom of this article) for almost 9 months and for the first 4-5 months this was pretty fluid and worked well, but it seems to have got progressively worse, and often ends at me yelling at Google. I haven’t changed anything in the system setup detailed further down. I used to be able to easily say “OK Google, play The Eagles” or whatever song / album / artist and the only issues I would have were with my accent / variations of artists etc. But now it seems really difficult for Google Assistant to know I even have Spotify. I have to try a huge myriad of sentences, some as long as “OK Google, play The Eagles on Spotify on my Sonos Lounge System”, all of which there is no rhyme or rhythm. Once I do eventually get Spotify go

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4 years ago
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mikeglContributor I
asked in Google Assistant and Sonos
Google Assistant Issues

I have the Google assistant app loaded and it recognizes the Sonos One speaker and the microphone is activated but The Google assistant does not respond to commands.  Is it possible the Sonos is defective or is it just user error?

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4 years ago
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ElanLevyContributor I
posted in Google Assistant and Sonos
Asking YouTube Music to play a song, and getting - "Sure Playing [...]" and then "Sorry I can't find what you asked for"

Just got the Sonos One, connected to Google Assistant with YouTube Music. Some music commands work well, but some I get “Sure Playing [song name]” and right after that “Sorry I can’t find what you asked for”.  It doesn’t seems to be the connection with YouTube Music because some songs do work. Could it be that the Sonos see only a portion of the YouTube Music library?  When I search for the song in the YouTube Music App, I see it, but when I search for it in the Sonos App (connected to same YouTube Music account), I cannot see it.

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4 years ago
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DitsyEnthusiast I
posted in Google Assistant and Sonos
Enable both Alexa and Google Assistant

We are not able to enable both these voice assistants but are forced to choose. I'm sure I'm not the only one assuming Amazon, Google or both companies are actively preventing us from enabling both at the same time. I have however seen media reports that Sonos have publicly stated this is to enhance user experience. We'll probably never know the full reasons why this isn't currently possible. I've created this thread so that those of us wishing for both to be enabled can clearly state that our user experience would be enhanced by being given the option to enable both assistants on the same device at the same time.

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4 years ago
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Ron in AustraliaTrending Lyricist I
asked in Google Assistant and Sonos
Sonos One Gen 2 - Google Assistant poor

I have 2 x Sonos Ones Gen 2 configured in stereo. Sound quality is excellent. Response to Google Assistant commands however is terrible. I have other Google Assistant devices around my home which respond to commands first time everytime. Is there a known problem here which is being investigated? Maybe a software update in the very near future? Help please as is almost unusable.

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4 years ago
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GroovyGeekContributor I
asked in Google Assistant and Sonos
I can't reach the internet right now

I am constantly getting the “I can’t reach the internet right now” from Google Assistant (GA) running on both my Sonos One speakers.  GA on my phone has no such issues and neither do three Google Home Minis in my home.  The speakers themselves have Wifi connections because I can use the Sonos app to play musing on them with no issues.   Suggestions?   This is quite annoying.   I bought two One’s in December 2017 only because of the promis of GA availability in the near future, then had to put up with the constant delays from Sonos to the point where I had forgotten all about this.  A few weeks ago I realized that GA for Sonos is finally out and installed it, only to get these issues.  Have no interest in Alexa, Amazon already knows way too much about me to give them yet more information.

46144
G
4 years ago
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