Google Assistant and Sonos

Hi,Since a week Google Assistant does not want to play my music from spotify via the command "Hey Google". Each time it tells me: "I can't play this content on this device but you can play it on another device" (I’ve a Chromecast).I can however send the music from the spotify app or via my laptop.Spotify premium is well present in the sonos app. Sonos is well taken over in the Google Home app.I have re-authorized spotify on both apps but no change...I can't identify the source of the problem? Do you have an idea?Many Thanks.Benoit.

I've recently moved my Sonos One in a location where I want to use it more with voice commands and I'm finding an issue with using the Google Assistant and YouTube Music.   I give the assistant a command to play a genre of music or a specific command and it responds accordingly; "Playing you song from YouTube Music".However, after the assistant responds the affirmative that it will play the music, nothing is ever played. I can use the Sonos app to play music without issues but this isn't the point.  Also, if family members expect to use the speaker, they will only have access to it through voice commands since they do not have (or want) the Sonos app on their devices.Anyone else having similar issues or ideas for things to try?

I would like to be able to set my Sonos device with Google Home in Portugal, but this service is not currently available in my country. May I know why?As you know, it´s an essencial feature to spread the music through various speakers!!!

I’ve seen tons of complaints on here about the Google Assistant voice being too loud. We had the opposite problem, it was too soft. I mentioned this to my wife yesterday and she sensibly said “just tell the Assistant what you want it to do”.We have determined that this seems to work, addressing the Sonos:“Hey Google, make your voice volume lower” “Hey Google, make your voice volume louder”.On quick experimentation, the voice seems to have four or five volume level settings (it’s hard to discern this at the loudest end).  You can only go up or down by one level at a time. (At the loudest level, I tried “Set your voice volume level three levels lower” and it didn’t understand.)I don’t know if this will also work to adjust volume for alarm tones. It does seem to work for the ‘acknowledgement tone’ that we have turned on.  This is all running on a Sonos Beam.Hopefully not a fluke for us and works for others too. [Maybe this is not

Hi,i have a system of 3 sonos one and 1 play 5. (2.gen) i have the Google Home setup using the samme Google account on all system (Spotify, Google Home and sonos) when i try to add Google assistent as a 3. party voice assisent sonos redirect me to a sonos help page in stead of a configuration page?! I have tried to uninstall and reinstall All apps

Hi I have a weird issue. For years I have been able to turn on/off my LG TV through voice command using google assistant on my Sonos One. Suddenly this has stopped working, and the google assistant in Sonos says “Sorry unknown error has occured on [name of my chromecast]” (this error might not be precise, I have translated it from my native language).I am able to for example pause/unpause the chromecast using voice command.If if say the exact same turn on/off command using the Assistant app on my phone the TV turns on/off.I have tried unlinking/removing my assistant both in Google Home app, and in the Sonos. Linked it again, and went through the setup process, but the same error occurs. I have also tried renaming my Chromecast (found that advice in a similar thread), but same result.Both my Sonos One and Chromecast has newest firmware.If i go to h

I used to be able to start radio 4 with the voice command "OK Google, play BBC Radio 4" now this just leads to Sonos playing Radio 4 Extra. Has any one else seen this to know how to fix it?

Close to taking this junk back.  Nice build quality and sound. Functionality is less than ideal. I have to connect with the app or I get “Can’t connect to the internet right now”. Useless. Setting a wake up alarm for 5:00AM actually sets it for 7:00PM. (Using google assistant). Useless I spent considerable time looking up the alarm issue. Sonos have known about it for years but won’t fix it. It worked fine for a couple of months (except for alarms) Have the latest firmware etc. No changes to router etc. I was looking at a sound bar from Sonos but I think this experience will be enough.

I recently bought a Sonos Roam and a Sonos Move. Both speakers are great and I use them with Google Assistant.I have a home set up in the Google Home app with all my family members.I’ve added my Voice Match profile to both speakers, but every single time a family member of the same household in the Google Home app tries adding their profile, I get this error message, even though they’re in the same home (and not any other homes).So currently I cannot add multiple Voice Match profiles to either my Roam or my Move which is extremely annoying, especially since this feature is really supposed to work.I’ve seen another thread where the user had a similar problem with his Roam, but he was still able to add additional Voice Match profiles, and didn’t get that same error message.The solution to that problem in that particular thread doesn’t work for me.I’ve removed and added my family members back to my home, I’ve relinked my Sonos account, to no av

Hi all, In the past few months I have noticed some major negative changes in how we have to communicate with our Sonos system for Spotify.I have a Sonos Arc+2x One SL+Sub, 1x One in Sitting room, 1x One in Office, and a Sonos Roam.Ever since I got the system a few years ago I could simply say “Hey google, play music/ specific song” etc. and it would play on the speaker that heard me say Hey Google.In the past months every time I ask it to do anything it always askes me “I also need to know which device to use. Try saying that again and include the devices name”.This never used to happen, and even when I try include the devices name, about 50% of the time it says the same thing even though I use the speaker name. My wife is ready to throw the system out.This is with Every. Single. Spotify command. even just “Turn volume down” or “stop music”.Is there a way to disable having to include the devices name?Is this a feature th

I have 2 Move speakers on a network with Google assistant tied to Spotify.  Was working fine until last day or so.  Now when I say “hey Google, play The Beatles” it responds “To play media, say something like, play Pop Music or play animal videos on living room TV, you can also use commands like pause or continue or volume up”  I updated the system and I have no other indications.  The speakers will play music i select from Spotify and it will respond to “pause, stop, volume up” etc

HiOriginally I can use Google Assistant with my Sonos ARC brought in USA and use in Taiwan.  However, after I replace my home Wi-Fi router and make a internet re-connection the Google Assistant just don’t work anymore. Already done the HW reset and reconfig. I can tuen on Alexa and Sonos but Google. Please help to advise how to fix this problem. Thank you. 

I had google assistant on my beam, it wasnt working so i did the old “remove it and add it back on” routine, BUT i cant get it to add back on!Two hours on the phone, no go….now someone will call me back the next business day (two days).. anyone have a fix i can try before then?Fyi - i was able to add google assistant to my roam no problem… when trying to add it to the beam, i get the “no devices found” from the google assistant app..  

Google just released native support for SiriusXM via the Home app.  It is listed as a “radio” service.  I can use voice commands to start and stop stations just fine on the actual google home products (Hub, mini’s etc), however when I attempt to target my Sonos system for playback I am told by Google Assistant that the device is not supported.  For example, I say to my Home Hub “Sonos Kitchen play Phish Radio on SiriusXM”.  Google Assistant recognizes the command as valid with something like “OK playing Phish Radio on SiriusXM on Kitchen” ; immediately followed by “Sorry kitchen is not supported at this time”.  Is this a bug or functionality that is not yet built?  Please note that I am logged into the same SiriusXM account on both my Sonos system and the Google Home system.

Hi all,I worked with assistant for about 2 yrs. now in the living room on  Playbar-Sub-One (Rear) setup. We upgraded now the play:1 to Sonos One and SL in the kitchen one week ago, to get convience with assistant too. The distance between both speakers is about 5 meters, with a wall in between.Since the adding of the One in the kitchen, we encounter strange messages from Google like:no setup for room extremly slow performance in executing commands (about 10-15 secs) “your command is not supported yet”Does anyone has experience with this issue? It’s really annoying. It took me a long time to convince my wife, but now I’m angry on myself - waiting 15sec to get the light on or stop music.PS: Sonos App is working well, like before.kr, Thomas

Hola, tengo dos sonos five gen 2 y cuando quiero vincular el servicio de sonos a google me dice que aun no esta disponible en españa. Vengo probando esta opcion hace mas de un año y nada ha cambiado. Con alexa anduvo sin problemas. Alguien tiene alguna idea? Me dice que no esta disponible en españa

This function was requested over 2years ago. Is Sonos coming up with an update?

I’ve had my Sonos speakers for years and been able to to control them via my Google Home assistants, but since some time ago whenever I say “Play Music on Five (name)” I get the response “It seems you haven’t configured the account with the media distributor yet”.Its not Spotify its referring to but Sonos (If I just say “Play music” it plays music from Spotify on my iPhone”. I’ve removed/added the Sonos account in Google Assistant/Home multiple times, I can see the speakers in my devices list but I can not get inte to play.I’ve tried resinstalling all apps (Google/Sonos) and I’ve tried to different devices. It does not matter which speaker I ask Google to play on, I get the same message regardless.Any suggestions? 

I think subject say it all. I can't add voice assistant to Sonos Move that I have recently purchased and added to my Sonos System. I keep getting a "Google Assistant is not available in your country"Now the strange thing is that I already had a Sonos Beam for a while now and I managed to add Google Assistant to it by setting my Sonos Account Country to “US”.The Sonos Beam Voice Google Assistant is working just fine, however, when I try to add it to the Beam I keep getting the error "Google Assistant is not available in your country". What else should I do? I’ve tried loggin in and out of the app, I cleared data/cache, I tried setting Sonos account country to UK, then back again to US, but nothing seems to work. Am I missing something? As I understood it one didn’t need to make any changes to the Google Account right?

I now have BBC Sounds as a service and have removed Tunein. Yet when i ask google assistant to play bbc stations it defaults to tunein/sonos radio which gets it from tunein then tells me its unavailable any way to resolve this 

So, I was able to successfully get my new Sonos One to show up in Google Home. However, it wont show up in the Spotify groups -- Ive tried disconnecting and re-linking everything. any ideas? Only 3 of the 4 show up.I do use TP-Link everywhere. Thank you! 

Hi all,It seems like our Sonos Roam is only remembering one voice match profile - The latest one added. We can add an extra voice match profile using Google Assistant on our IPhone or android tablet, and it works temporarily - The Sonos Roam recognises and can identity both voices.However, after a while, it seems to forget one of the users and only retains the latest voice match profile added via Google assistant.This is an issue, as only one user can utilise the personal results features of Google assistant - For example, adding items to a shared grocery list on Anylist or Google Shopping Lists.I think it might be forgetting the second voice profile when the Sonos Roam is powered off using a 5 second press. Anyone else have this issue? ThanksJW

hello.I cannot add google assistant on my sonos app.See below what I have tried:i can see all my 4 sonos linked to my Google home app in their respective rooms I have unliked them and then linked them back again  I have rebooted all 4 sonos speakers both my google assistant / home and sonos app are up to date they are on the same wifi network I am logged in one google account Spotify is my default music service on both google home and it is linked in the sonos app with my unique login details I still cannot add google assistant to my sonos app.Can you please help.Thanks

Whenever I ask Google Assistant on Sonos Roam to play a specific music, it will play just the specific song then stops.However, the Google Assistant on any other device I own works differently, it will play the song first, and then related songs.It's quite infuriating because I have added this device to the kitchen and it's supposed to help my wife on listening to music in a hands-off manner, and it's driving both of us nuts. What is the point of having an assistant if you can only achieve the behaviour you want by using the app? (which is quite bad btw)I see that are some people that have similar complaints as old as 5 years ago. Is there no solution to this?

I have a Sonos Arc, which is connected to my LG TV (lg65nano956na) using eARC. I have Google Assistant setup on the ARC, and everything is working fine. I am able to ask Google Assistant to Turn ON or OFF the TV, using voice commands - where Google Assistant then uses the Sonos TV Control Integration to execute the command, as my TV itself does not appear as a smart device in the Google Home app.I am however facing one isse, that if the TV is already “OFF” and Google Assistant is asked to turn it “OFF”, then it turns ON. This in itself is not an issue (as it does not make sense to do).The problem arrives when I use the “Turn OFF everything” command, to turn OFF all my smart devices. In this case, all my smart devices turn OFF, including my TV.. unless the TV is already “OFF”, in which case Sonos TV Control turns it back on.Any idea why this happens and if there is a way to solve it?